Contact Us

Guaranteed Rate, Inc.

3940 N. Ravenswood, Chicago, IL 60613

Looking for a new loan or need expert loan advice?

Loan Information


M-F, 8:30am - 7:30pm CST; Sat, 9:00am - 2:00pm CST

Need help with a loan in process?

Active loan application issues:


M-F, 8:30am - 5:30pm CST

Need help with mortgage payment or escrow (taxes/insurance)?

Questions regarding your closed loan:


M-F, 8:30am - 6:00pm CST

Pay your mortgage online:

Payment Account Portal

Locked out of your account:


M-F, 8:30am - 6:00pm CST

Want to join our appraisal panel?

Contact our appraisal department:


HR or Recruiting Questions?

Careers at Guaranteed Rate:

M-F, 8:30am - 5:30pm CST

Employment Verification:

M-F, 8:30am - 5:30pm CST

Interested in becoming a partner with us?

National Relocation Mortgage Program and corporate discounts:


M-F, 8:30am - 6:00pm CST

Realtor Partnership Opportunities:

Partner Xchange

Media Requests:

Questions about our website:

Not sure who to call?

General Information:


M-F, 8:30am - 5:30pm CST

Marketing Unsubscribe:

M-F, 8:30am - 5:30pm CST