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Guaranteed Rate, Inc.

3940 N. Ravenswood, Chicago, IL 60613


Looking for a new loan or need expert loan advice?

Loan Information

866-934-7283

HomeLoanExperts@GuaranteedRate.com

M-F, 8:30am - 7:30pm CST; Sat, 9:00am - 2:00pm CST


Need help with a loan in process?

Active loan application issues:

773-328-6467

CustomerCare@GuaranteedRate.com

M-F, 8:30am - 5:30pm CST


Need help with a closed loan?

Help with mortgage payment or escrow (taxes/insurance):

800-263-4159

Servicing@GuaranteedRate.com

M-F, 8:30am - 6:00pm CST


Pay your mortgage online:

Payment Account Portal


Locked out of your account:

866-397-7238

Servicing@GuaranteedRate.com

M-F, 8:30am - 6:00pm CST


Want to join our appraisal panel?

Contact our appraisal department:

773-516-6200

appraisalcontract@guaranteedrate.com


HR or Recruiting Questions?

Careers at Guaranteed Rate:

OperationsRecruiting@guaranteedrate.com

M-F, 8:30am - 5:30pm CST


Employment Verification:

HumanResources@guaranteedrate.com

M-F, 8:30am - 5:30pm CST


Interested in becoming a partner with us?

National Relocation Mortgage Program and corporate discounts:

855-855-7356

Relocation@GuaranteedRate.com

M-F, 8:30am - 6:00pm CST


Realtor Partnership Opportunities:

Partner Xchange

PartnerXchange@GuaranteedRate.com


Media Requests:

Press@GuaranteedRate.com


Questions about our website:

SiteInfo@GuaranteedRate.com


Not sure who to call?

General Information:

773-328-6467

CustomerCare@GuaranteedRate.com

M-F, 8:30am - 5:30pm CST


Marketing Unsubscribe:

773-328-6467

MarketingUnsubscribe@GuaranteedRate.com

M-F, 8:30am - 5:30pm CST