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Andrea Werlein

Vice President of Mortgage Lending
16535 W. Bluemound Rd, Suite 310A, Brookfield, WI 53005
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NMLS: 1018378
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TestimonialsCustomer testimonials Read more

Everyone was very helpful, explained anything we didn't understand, and moved everything along quickly and efficiently. We are very satisfied with our experience.

Michael D. – 11/25/2015

Great overall experience. Andrea was always available to answer any question, sometimes late at night when I did not expect a response till the next day. She did a great job managing my expectations. Andrea's timelines were accurate and there were no surprises.

Patrick S. – 8/17/2015

I refinanced my original mortgage (which was with Guaranteed Rate) and was very pleased with how the process was simple and straightforward. Everyone was prepared and answered any questions I had. The closing was very easy and a pleasant experience.

Mickie R.

Andrea interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
Listening and asking the right questions is how I help find my customers the best home loan that is right for them.
What advice would you give new or first time home buyers?
To ask questions, and if you still don't understand, do not be afraid to ask for clarification. This is the biggest purchase of your life. You are not a professional, but we are, and it is our job to make sure that you feel comfortable each step of the way.
What can borrowers do to insure a smooth mortgage underwriting process?
Be prompt in returning your disclosures and documents.
What provides you with the most satisfaction in your job as a Loan Officer?
Whether it is closing a loan for a first-time homebuyer or informing a customer that I can save them some money, the happiness and appreciation of my customers provides me with the most satisfaction in my job.

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