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Austen Metz

VP of Mortgage Lending
14811 N. Kierland Blvd, Ste 100, Scottsdale, AZ 85254
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NMLS: 839716
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About Austen

Austen Metz is a Vice President of Mortgage Lending at Guaranteed Rate. Guaranteed Rate is the 8th largest retail mortgage lender in the U.S., due to their low, low rates, innovative technology, unparalleled processing and unmatched support. Licensed in all 50 states, Guaranteed Rate is rated A with the Better Business Bureau, has a 95% customer satisfaction rating and funded $18 billion in home loans in 2015 alone.

Austen has 6 years of mortgage lending experience in both residential and commercial real estate, as well as several years of sales and marketing experience in the international resort development industry.

Austen interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
To discuss not only what my client's needs may be now, but in the future as well to determine the best loan product and path to happiness.
What advice would you give new or first time home buyers?
Be conservative and stay well within you budget. The goal is to own your own home AND sleep well at night!
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
Guaranteed Rate has done an excellent job of writing an e-book titled "Demystifying The Mortgage Process". It is a complete 6-step guide to navigating the mortgage process and can be downloaded for free on our website.
What provides you with the most satisfaction in your job as a Loan Officer?
Helping my clients achieve their goals while making the process as smooth and stress free for them as possible.
Tell us something that makes you unique or something wacky, yet interesting about you?
I love to fix things, my close friends still call me MacGyver.

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