What people are saying... What people are saying... Back to profile
Awesome customer service and communication. Went very smoothly.
Matthew M. - Wheeling, IL | Feb 2022
Betsy Ahern was quick to respond, listened to my needs for a refinance, and she kept me organized.
Laura P. - Chicago, IL | Feb 2022
The staff at Guaranteed Rate is amazing. The entire staff is very professional and knowledgeable. But yet they treat you like your family and they don't stop until they accomplish all of your goals. Amazing experience.
Eugene B. - Oak Lawn, IL | Jan 2022
Worked hard to make re-fi happen, came highly recommended, consistent follow up!
Gudrun J. - Barrington Hills, IL | Jan 2022
The process was quick, easy and i saved money.
Martin M. - Prospect Heights, IL | Dec 2021
Consistency and Communication always .
Jeffery D. - Norridge, IL | Nov 2021
Guaranteed Rate is with you every step of the way.
Brianna L. - Carpentersville, IL | Nov 2021
Easy to work with. Good rates. Clear communication throughout the process.
Robert L. - Fairfield, VA | Oct 2021
Betsy Ahern was so easy to work with!
Lorena G. - Lake Barrington, IL | Sep 2021
Because they did an amazing job!
Lisa S. - Huntley, IL | Sep 2021
Betsy Ahern is professional, fast and gives #1 customer service.
Beth C. - Wheeling, IL | Sep 2021
Good relationship with Mortgage Manager, have done many deals with Betsy and her team.
Christina M. - Sanibel, FL | Aug 2021
Ive used GR for my last 3 home purchases - and a refi. Betsy A made sure everything went smooth!
Timothy L. - Mount Prospect, IL | Aug 2021
Great lender (Betsy Ahern) and loan processor (Cynthia thomas)
Catherine H. - Arlington Heights, IL | Aug 2021
Had really good experience throughout the loan process. Team was helpful all the way.
Muhammad I. - Morton Grove, IL | Jul 2021
Excellent service and fast processing
Misty H. - Johnsburg, IL | Jul 2021
Our lender, Betsy Ahern made process extremely easy
William H. - Arlington Heights, IL | Jul 2021
betsy and team was wonderful - i specifically appreciated the side by side when comparing different options
Hiroko T. - Schaumburg, IL | Jun 2021
My loan officers and her operations team were great to work with, quick to respond, and kept my loan moving along smoothly.
Jessica V. - Chicago, IL | Jun 2021
Betsy Ahern was very helpful and provided outstanding service.
Mason R. - Sleepy Hollow, IL | Jun 2021
Betsy Ahern at Guaranteed Rate was referred to me by my realtor. Betsy came across as professional, patient, friendly, and knowledgeable. It was through her guidance, diligence and effective communication that we were able to pursue the home buying process in a very unique and difficult buying market. She helped us identify critical areas to consider during the mortgage application process and provided us competitive rates and options. It was her understanding of the complex market dynamics that helped us make informed decisions to successfully close on our dream home.
Svaathi S. - Schaumburg, IL | May 2021
Way, straightforward process. Easy access to members of the team whenever we had questions.
Phillip L. | Mar 2021
EXCELLANT service and experience SUPER fast closing
Philip P. | Mar 2021
Betsy Ahern made the process so easy for us to remortgage. We were very pleased with the service.
Anthony D. | Mar 2021
Because I was fully satisfied with Betsy Ahern''s service
Elizabeth S. | Mar 2021
Loved working with betsy from Guranteed Rate, great help and made it very easy and helpful in such short time to get me my dream home
Pawel C. | Mar 2021
Very smooth process from start to finish
Danielle M. | Mar 2021
quick, very helpful, simple process
JOEL D. | Feb 2021
From start to finish the process was seamless.
Daniel U. | Feb 2021
They are top notch! Betsy Ahern has helped me with two houses now!!
JUSTIN P. | Jan 2021
Betsy Ahern helped me through every step of the way.
Catherine J. | Feb 2021
GR and specifically Betsy Ahern always do a great job. This is now the 4th time we’ve worked together. Additionally I have recommended her to my sister in law who also used her.
David P. | Aug 2020
The process was so easy and smooth. I knew exactly what papers I needed to upload and take care of.
Joshua L. | Jan 2021
Betsy is very responsive and takes care all questions I have, she made the process very smooth for me. I appreciate her professionalism very much
Li Y. | Aug 2020
For us, it's trust and hard work. They work really hard for all their clients and don't quit until the job is done and you can trust them to not hide anything or misuse your information and they make entire process very easy going.
Eugene B. | Dec 2020
Always have had a good experience and have made many referrals!
Christopher H. | Jan 2021
Smooth transaction throughout. Better than I have had for last 4 or 5 mortgages.
Thomas G. | Aug 2020
Because I was satisfied with the service
Elizabeth S. | Sep 2020
Betsy Ahern and team were fantastic.
Max G. | Oct 2020
Always a pleasure to work with!
Jeremy L. | Nov 2020
Very professional, prompt and smooth transaction
Ann M. | Dec 2020
Very streamlined, informative process
Igor B. | Aug 2020
good communication, very efficient process
Douglas F. | Sep 2020
Because everyone was so kind and thorough so helpful and helped me make this dream come true
Ellen T. | Oct 2020
the team was very responsive
Deborah J. | Nov 2020
Have been working with Guaranteed Rate several years and has worked well each time
Dennis R. | Dec 2020
Excellent hands on service from Betsy
John M. | Jan 2021
I have recommended Guaranteed Rate to several friends who are starting the home-buying process.
Matthew V. | Aug 2020
I appreciate the thoroughness of Betsy Ahern and her team, they helped me feel confident throughout the whole process.
Margaret H. | Sep 2020
Betsy is exceptional to work with.
patricia m. | Oct 2020
Excellent customer service
Robert F. | Nov 2020
As first time home buyers we were nervous about the entire process! But Betsy and her team took away those nerves and worries because they answered all of our questions and we’re very patient and efficient. We closed on time! And have learned a lot! We couldn’t have asked for a better team.
Kaleb O. | Dec 2020
Betsy Ahern is great to work with, she explains every step carefully and thoughtful in the process
Marcio M. | Jan 2021
Easy company to work with and I have confidence in Betsy!
Arthur V. | Jul 2020
Got the job done with changing criteria and long distance AND Covid 19.
Robin G. | Jun 2020
The experience was very good. Consistent communication and Betsy was always available when I had questions.
Leonard B. | May 2020
Very efficient, transparent and helpful guidance through the entire process.
Monica M. | May 2020
Easy to work with and really enjoyed experience with our lender
Koren K. | May 2020
This is the second home I financed with GR and Betsy Ahern. Betsy and her team were stupendous in their response and follow through in both cases.
John R. | Apr 2020
They stayed on top of everything and kept it moving along. Our contact was always available to help, even on the weekends
James V. | Mar 2020
It was a good experience for me, very helpful personnel.
Joan O. | Mar 2020
Betsy and her team were great to work with. Answered any question so quickly. Made this process so easy.
Jennifer P. | Mar 2020
Outstanding service, awesome communication
Joanna M. | Feb 2020
After working with Betsy several times over the years, I find that she and the Guaranteed Rate process are very communicative, easy to work with, and able to get it done efficiently. It makes my life less stressful during a very stressful time.
Matthew M. | Feb 2020
Betsy was great! Excellent communication at any time of the day.
Jason K. | Feb 2020
Betsy Ahern has been very helpful and responsive.
Patrick R. | Feb 2020
We had tried to get a loan before we were referred to Betsy, she analyzed our situation and found a program for us. She did a great job in helping us to get the loan, everything work fine, We followed Betsy's instructions and had a successfully ending. Thanks Betsy and Cynthia.
Elizabeth A. | Nov 2019
Great service, and no problems
Judy M. | Oct 2019
Always room for improvement. But I was impressed by the simplicity
Matthew M. | Sep 2019
Betsy was great! We are first time home buyers and she made the process very easy and comfortable.
Hunter H. | Aug 2019
Betsy Ahern and her staff were great. She/They kept us informed along the process and had everything ready to go by the closing date it went very smooth for us.
Eric T. | June 2019
Betsy is wonderful to work with! She explained every step of the loan process and helped guide us throughout the process. She reached out a few times over the past 2 years and offered to help us get started, and provided different scenarios. I appreciate her being so patient and waiting until we were ready. She is absolutely the best! Will recommend to future home buyers!
Brianna L. | June 2019
Betsy worked diligently to develop & process the loan while overcoming several obstacles from the lender. Cynthia & Kelly were great with tracking and processing the process. Thank You for an outstanding effort... Much appreciated!!
Beverly K. | June 2019
Betsy Ahern is amazing and on top of everything. She made it easy. It was a pleasure to work with her again.
Boguslawa S. | June 2019
I bought my first home with my loan through Guaranteed Rate. I received phenomenal service from the team lead by Betsy. Every question I had was answered promptly and the team worked extremely hard to get me the best loan possible. I will definitely recommend Guaranteed Rate moving forward. I couldn't have asked for better service. Thank you!
Christina V., July 2018
xcellent service, great communication. Encouraging and respectful. I’m already recommending this company.
Adam C. | May 2019
Betsy Ahern was fantastic and praise also `to her team. She was always available for any questions or concerns She was such a pleasure to work with.I most definitely will be recommending Guaranteed Rate to my friends.Thank you to all.
Judith O. | May 2019
Betsy Ahern and her team were awesome! She was always available to answer questions and help with the loan process. I really liked how everything was done, and we were able to e-sign the documents. I would highly recommend Guaranteed Rate to family and friends.
Dana O. | December 2018
Everyone I worked with was very friendly and extremely responsive to my questions. I am a first time home buyer so I really appreciated how willing everyone was to answer my questions and how prompt they were in doing so.
Anne J., May 2018
We were very pleased with Betsy Ahern and her team. It was a quick process to get our final loan commitment. The secure online site provided an easy way to upload our financial documents. Any questions we had were answered promptly. I am a licensed Illinois real estate broker and will definitely recommend Betsy to my buyer clients.
Patricia M., April 2016
Betsy Ahern was very professional and helpful with explaining my options to me and guiding me through the process with making me feel confident in my decisions.
Margaret B., December 2015
Betsy always took the time to explain things to me that I didn't understand. The process was simple and fast.
Zlatko S., August 2014
It was challenging because of waiting for the sale of our condo to close, but our experience with Betsy was really great. She was patient, knowledgeable, and professional. Thanks to her we got everything done on time!
Chris B., December 2013
"Working with Betsy Ahern has been a pleasure. This is my 4th mortgage with her (2 purchases, 2 refi) and every single one has been a breeze! I will be using Betsy as long as she is in the business. Wonderful experience through and through. Her exceptional service has made the 4 times I've worked with her wonderful experiences. If I go for a 5th mortgage it will be with Betsy again because she's always been a pleasure to work with. Betsy goes above and beyond!!"
Christopher V., May 2013
Working with Betsy and Souzy was by far, the best part of the entire house buying process (with the exception of getting the keys to our new house handed to us, of course!) Everyone kept saying there was no way Guaranteed Rate would be able to close as fast as we needed to close but... everyone was proven wrong!! The process was exceptionally easy with updates along the way AND every question I had (Trust me, there were a lot) was answered immediately and in a way that I could understand. My entire experience of working with Betsy was absolutely awesome. They followed through with everything!
Deborah G., May 2013
"Betsy was simply amazing!! I was thrilled with the customer service she provided. We were purchasing a home and doing a refinance and Betsy got us through both smoothly. I've already recommended Betsy to my friends and family. Thank you Betsy!"
Gracielle T., March 2013
Betsy did an amazing job with helping us with our loan and the whole process! We were really lucky to work with her.
Allison T. - Wheeling, IL | May 2022
Because everything went smoothly and my questions were answered in a timely manner
Jacquelyn G. - Cicero , IL | Sep 2022
Everything went very well! In a tough market where banks are really tightening up on loan qualifications, we were able to secure financing at agreat rate. Thank you!
Erin O., August 2011
Every time I had a question, the team answered very quickly and efficiently.
Erin G. - Huntley, IL | May 2022
Because Betsy Ahern was awesome.
David J. - Barrington, IL | Sep 2022
Excellent, professional service
Grace F. - Arlington Heights, IL | Oct 2022