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Connie Borchardt

Vice President of Mortgage Lending
600 22nd Street Ste 100, Oak Brook, IL 60523
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NMLS: 222914
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Connie Borchard is the best loan officer that I have ever worked with. She is knowledgeable and provides clear instruction on exactly what is needed to complete conforming application. She is helpful and provided accurate information on various loan levels, types, and costs. She is timely and responsive to all deadlines and updates. In addition to all of that, she is kind and personable.

Patricia C.– Chicago ,IL | June 2015

Connie was very professional and made me feel at ease going through the transaction. From start to finish she explained all steps and processes and answered all of my questions thoroughly. I felt very comfortable with her.

Nancy S.– Lombard, IL | May. 2015

Connie Borchardt is what I call a true professional, someone who is truly great at what they do. I cannot tell you how pleased I am with my entire mortgage process experience. Connie was knowledgeable, responsive, organized and so helpful. It is because of her that I will continue to do business with only Guaranteed Rate and will recommend her to all of my family and friends. I could not be more pleased with her service. Thank you very much, Connie!

Richard J.

I really appreciate the service I received from Connie Borchardt. She is very knowledgeable of her job and all areas of home loans and real estate.Everyone was very helpful and kept me informed every step of the way. Connie made me feel comfortable. She asked questions about what I wanted and what I was looking for.In my opinion, Connie went above and beyond for me. She handled tasks my realtor and attorney should have done.All of the information that was discussed with me by my lender was true...

Natalie A. 07/23/2014

Connie is the best EVER! She has been helping me and my family for over 20 years and always comes through for us. She closed two loans in two states over the span of four days - without one moment of stress for us. Unbelievable! Connie! Connie! Connie! Connie! Connie! Connie! Connie! Connie! Connie! Connie!

Matthew M. 07/10/2014

Connie is the best EVER! She has been helping me for over 20 years and always comes through! She closed two loans in two states over the span of four days - without one moment of stress for us! Unbelievable!

Matthew M. -- Arlington Heights, IL 7/21/2014

Connie was fantastic. She obviously knows her business well; it turn, it created a smooth and efficient experience for my wife and me. Because we were so prepared, the closing went quickly compared to others I have heard about. That's a result of the relationship Connie had made with our realtor, attorney and us.

Joseph S.

Connie is the best! Even before we decided to commit, she spent days on the phone with me answering my questions. She was extremely persistent and made sure I would get everything to her within the time restraints!

Brett C. -- Des Plaines, IL 6/27/2014

Connie Bonchardt was the best! She really went above and beyond to help us get our house!

Ewelina B.

Sara and I want to sincerely thank you for all of your guidance and assistance in our first real property purchase. Your responsiveness and attention to detail were much appreciated with the tight timeline and you really spent a lot of time teaching during the process, which made us much more comfortable.

John and Sara 02/26/2014

Sara and I want to sincerely thank you for all of your guidance and assistance in our first real property purchase. Your responsiveness and attention to detail were much appreciated with the tight timeline and you really spent a lot of time teaching during the process, which made us much more comfortable.

John & Sara P.

I can't thank Connie enough for assisting me in what seemed like a lost cause. I can't believe I am getting from under that high interest loan. So, allow me to say that the person who referred me, was right when she encouraged me to contact you. She said, Connie will be able to help you, just give her a call. Thanks so a million. I will certainly, be sending you business as I run across persons who need refinancing!

Crystal G.

"Connie above and beyond with my loan because it was so complicated.She never gave up on me and I am forever grateful for her continued efforts, her determination and her hard work. What an amazing woman! Guaranteed Rate handled everything in a timely manner. I would recommend Connie and Guaranteed Rate to anyone looking to refinance or to attain a mortgage. She was very professional and personal and any time I had questions and/or concerns, she answered them and helped to resolve any issues. I...

Vicki F. -- Darien, IL. -- 12/2013

Thank you so much Connie for your help with making me a home owner! I will never forget the day you went over the contract with me - line by line. You went above and beyond. I was overwhelmed being a first time home buyer, and to go for a "for sale by owner property only added to the stress. You were so understanding, I will be eternally grateful. I will definitely refer you as opportunities arise. God bless you, Connie!

Kathy McM. 10.30.13

Thank you so much for taking such good care of my kids. They were thrilled to work with you and I'm sure you will get referrals. Ryan has a big mouth - so the apple doesn't fall far from the tree!

Eric B.

Connie, we cannot thank you enough for all your hard work and dedication throughout our move! You are truly a gift! Thank you from the bottom of our hearts for everything!

Mike and Meg D.

“I have worked with Connie several times and it is always a good experience. Connie is the main reason I will use Guaranteed Rate again. She is so easy to work with!”

Bryan R. – Chicago, IL -- 9/2013

Hey, check out this amazing review from Patricia about Connie! “I am an experienced homebuyer (i.e. OLD) and I just refinanced with Connie Borchardt and her team. We received the best rate with low closing costs. Everybody involved was super helpful. Do yourself a favor and talk to them!”

Patricia C. – Chicago, IL – 6/2013

Hey check out the amazing review from Pamela about Kelley! “Connie and teams took excellent care of me! They were responsive to all of my questions and delivered as they promised. I purchased my home through Connie at Guaranteed Rate in 2008 and have refinanced three times with her since then and it was always a seamless experience!”

Pamela R. -- Lombard, IL -- 04/2013

About Connie

With 27 years as a professional loan officer, I have the opportunity to offer my mortgage knowledge to my past and present clients by suggesting the best loan products for their needs. I enjoy educating them with current information so that they can make the best decisions when planning their financial plan. My clients and colleagues are the best part of my job! My goal is to assist client's throughout the mortgage process so that they can make home ownership a reality!

Connie interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the business for 27 years as a loan originator. My inspiration for migrating into the mortgage industry stemmed from being a realtor for 7 years. I enjoyed the house hunting process; however I felt I was no longer a part in making home ownership become a reality. My job not only allows me to do this, but also give my the pleasure in forming a everlasting bond with my clients.
What specific steps do you use to help your customers find the best home loan for them?
I ask my clients several questions and listen to their needs and wants. Based on this information I would provide to them several loan options that they could consider to make home buying a reality.
How has the mortgage industry changed since you started, and what would you expect in the future?
When I first started in the mortgage business the mortgage process has gone full circle. We went from full disclosures (verifying income, assets, credit), to No DOC / Stated Income / Stated Assets Loans. The mortgage industry became very creative. Unfortunately after the housing market crisis, we are back to full disclosure for processing a loan application. Our compliance laws and regulations became more strict. Let's face it, times have changed and the "Good Old Days" are in the past. Yes, it was great when you could walk into a bank and verbally secure your financing and then seal the deal with a shake of the hand. Home ownership is one of the largest investments you will make in your lifetime; it is important that all parties involved are financially secure, and that their invested interest is protected. I feel that once our economy starts to recover we will see a more streamlined approach on the loan process and guidelines.
What part of the home loan process do customers find most difficult and how do you help them through it?
The clients find that the gathering of their personal information is often overwhelming. At the very beginning of the process I inform my clients on the personal documentation that will be required based on their circumstances. Being honest with my clients upfront and setting the expectations at the very beginning is extremely important. By working together we can accomplish the ultimate goals ... Loan Approval and A Successful Closing!
What provides you with the most satisfaction in your job as a Loan Officer?
The BEST COMPLIMENT I could receive is a referral from my clients! I pride myself on honesty, providing the HIGHEST LEVEL of Customer Service, and creating an everlasting friendship!
Tell us something that makes you unique or something wacky, yet interesting about you?
I like to add humor to the day.. My colleagues never know what to expect from me. I like to make our workplace a fun atmosphere to come to.

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