Great experience! Since it's been 33 years since I applied for a mortgage, I was very inexperienced and Craig made my process VERY easy to understand and VERY clear!
Kathleen M. - 11/7/16
The entire team at Guaranteed Rate was phenomenal and super efficient throughout our very short 29 day closing period. They were always available via email or phone calls to answer our questions and they made it very easy for us to understand what was happening and what the next step was so we always knew how our loan was being processed. I will definitely recommend them to anyone who needs a loan in the future!
Richard A. - 11/30/16
Jason Barnes, Anita Arthur, Rebecca Carney, and Craig Stelzer. . . .the BEST as a service team! Thank you, Bob Hayes & Michael Goldblatt
Robert H. - 10/28/16
Craig Stelzer and James Barnes were great throughout the entire process.
Timothy R. - 11/4/16
Guaranteed Rate was professional, and I would recommend them without hesitation.
Joseph L. - 10/28/16
Guaranteed rate made the whole process so simple and painless. I would use them again for my next home purchase and recommend them to anyone trying to obtain a home loan.
Anthony L. - 10/31/16
Guaranteed Rate made is EXTREMELY easy with obtaining a mortgage and made the entire process a pleasure. Everyone I worked with was overly helpful and quick to respond. If I had to do it again, I would do it all over again with Guaranteed Rate and have already recommended them to multiple friends looking to buy in the future! Thank you for all your support and help during this process. It was an absolute pleasure.
Lauren D. - 9/19/16
Craig and Patty did a spectacular job. It was a complicated mortgage to manufacture, but they made it seem easy. Their communication was the best I've experienced in this business as well. Very, very satisfied with the whole transaction.
Bill M. - 8/25/16
Craig Stelzer and Jason Barnes and their respective teams were absolutely essential in my purchasing experience. I have never met a more competent, customer service driven and kind management team with a lender- so I can't thank them enough. I would like to highly recognize them for their agility and accuracy on this, and I've already referred other customers to them. From the bottom of my heart, thank you all.
Ben H. - 8/4/16
My husband and I were very pleased with the service Craig and his team provided. When I was referred to Craig I was already working with another broker that was requesting ungodly amounts of documents, and never providing me with rate or payment estimations. Once we began working with Craig, Jason, and Rebecca the process was much more smooth and transparent. The day before closing the title company made and error and were not willing to admit it, which would cause our closing costs to increase...
Lindsey S. - 8/5/16
Craig Stelzer and his team at Guaranteed Rate in Boca Raton (Mike Mizrahi, Jason Barnes, Jennifer, and more) are the best to work with! They make the process very easy and get things done fast!!! Thank you all again!
Noor K. - 8/2/16
Craig and his team made this process so easy and streamlined. This was my first purchase ever and I felt extremely comfortable with them in my corner. I will absolutely use them for my refi and next purchases!
Thomas C. - 8/1/16
My experience with Guaranteed Rate was nothing but positive. I knew very little about the entire loan and appraisal process, but every time I spoke with a representative they took the time to explain everything, from terms and agreements, to potential outcomes regarding options that would be taken. I felt as though each representative felt concerned about my case and they truly seemed invested and interested in providing quick, efficient service.
Julio B. - 7/25/16
Very fast on closing. I thought me and my family was going to lose this house and thank God this all worked well thank you guys. God bless u all.
Michael S. 7/27/16
Great experience from my first call with Craig to the closing of the loan. Good communication. Thanks.
Christopher H. - 7/15/16
Craig Stelzer and Patty Lother we're fantastic, professional and helped me and my wife close on our dream home within the time frame we requested. Extremely satisfied with the service and I will highly recommend them and Guaranteed Rate to anyone needing a mortgage.
Brian and Kim T. 6/29/16
Craig Stelzer and his team provided me an outstanding service. They were quick to respond all my questions and concerns and they were always very professional. Overall, they made the process of buying a new house a little easier and less stressful. Thanks all for the hard work!
Eriston D. - 6/30/16
You made the process really easy.
Fredy L. - 6/30/16
Sorry for the delay in this message but it's due to the fact of our recent move. And it is THAT move that could only have been possible from the way in which Craig Stelzer and his staff (especially Jason Barnes) took us from first discussion to approval in a mere 3 1/2 weeks!!!! Unbelievable!!! We are so very thrilled with Craig and his team that we would give him hugs and my wife would kiss him. Craig did in that amount of time what another company had been working on for MONTHS!. Kudos to...
Robert P. - 6/22/16
Had a great experience with every member of the GR team. HIGHLY recommended!!!
Misty W. - 6/17/16
The pleasant atmosphere at the office at signing and the organization in finalizing quickly to get the Day Family into their new home, and helping me to see those smiles that has been difficult for a few years. The blessing that you helped me with to make their dream come true. All they ever wanted was to give their Children the American Dream and they received that Monday. Thank you again
Donna O. - 6/20/16
Your people and service on a scale of one to ten is a twenty!
Steven K. - 6/16/16
Tim and I would like to sincerely thank you for making this process so easy. Your professionalism of you and your team has made a great impact on us and we are more than happy to refer to your company.
Natalie and Tim D. - 5/6/16
Have used Guaranteed Rate for two home purchases and a refi. I would not go anywhere else. They are fantastic!
Jonathan S. - 4/29/16
Easiest process, and constant communication. Thank you again.
Maria C. - 5/27/16
Craig and his team did a GREAT JOB! Professional and Reliable!
Christopher V. - 5/27/16
It is rare that I get to deal with people who repeatedly surprise me with their level of service, attention to detail and professionalism. For the first time in 25 years (on my 6th home purchase and mortgage), I had this experience with Craig, Jason and everyone I worked with at Guaranteed Rate. In my book, you match what I consider the gold standard- Zappos, AMEX and FedX. I really appreciate the prompt responses to questions, the proactive communication to keep me in the loop during the...
Steve A. - 4/28/16
The team I worked with (Craig Stelzer, Michael Mizrahi, Connie, Jason and Rebecca) were truly awesome. It was very easy, and they explained the process at every turn. Even when we had an unexpected turn of events they moved quickly and worked with me to resolve. This has simply been one of the best customer services experiences I have had ever in any industry. I would certainly do business with Guaranteed Rate again and I have no hesitation in recommending them to my network.
Keith C. - 4/20/16
Today was closing day and things couldn't have gone any better. Our loan was funded before the sellers were even done signing all the paperwork. Everybody was surprised at how efficient the whole process was. Alex and I are very grateful for all of your help and all of your patience throughout this process. Thank you very much.
Craig went the extra step when he had to. That made all of the difference !
Ronald S. – Pompano Beach, FL | July 2015
Craig was fantastic to work with and made the process go smoothly.
Shad K. – Key West, FL | JULY 2015
Craig, always communicated with me, at night on the weekend. he always kept me updated, like a sports commentator, giving me the play by play.
Antonio Z. – Miramar ,FL | JULY 2015
Check out this Yelp review!
I have gone through Craig previously when I initially purchased my home so I already knew the type of caliber & efficiency Craig and his team brings to the table(...) My wife & I now have two positive stories about Craig & his team. I have referred my friends to them before & I will continue to refer them to anyone looking for a home loan or to refinance their current loan. If you are considering buying/refinancing, leave this one to Craig & his team. They are the...
Bobby H. – Boynton Beach, FL | June 2015
Check out this AMAZING Yelp review!
"The entire process was very smooth and technically savvy. Communication was top notch, always with prompt response times. Most of our communications were electronically because that was convenient for me, but he was also available by phone whenever needed. The documentation exchange process was fast, secure and easy to use... I wish I had known Craig when I originally purchased my home. I will definitely work with him again for any of my future mortgage...
Walt O. – Fort Lauderdale, FL | June 2015
We worked with Craig and his team in Boca Raton for our first home and they did a fantastic job. Incredibly responsive and helpful throughout the whole process and they got our closing done in a very quick time frame. You get every dime of what you pay for in high quality service and I would recommend them to anyone.
Jordan W. – Delray Beach, FL | May. 2015
Craig Stelzer was terrific. here were a lot of very helpful, professional people on the staff of Guaranteed Rate Mortgage assisting us with this process. They were a great team!
Arthur S. – Lake Worth, FL | Apr. 2015
Kudos to Craig and team! Fabulous job.
Gwen R. – Plantation, FL | Apr. 2015
Craig fought for us! What a great support!!! Craig was easy to get in touch with. He answered all our questions with great attitude, prompt responses, and he went extra mile to accommodate us. Craig is the best!!!
Thomas P. – Coconut Creek, FL | Mar. 2015
Craig Stelzer and his team are always looking out for their client's best interest.
Veronica P. – Fort Lauderdale, FL | Feb. 2015
Craig Stelzer is awesome! Everyone on the team worked so hard to get me the most I could! Best people ever!
kelli W. – Plantation, FL | Jan. 2015
Craig Stelzer was very helpful and his staff answered all of our questions.
Oracio E. -- Katy, TX. | Nov. 2014
The team was very professional and kept everything on a timely pace! They responded promptly to all correspondence.
Diana P. -- 10/6/2014
Craig was very helpful and I would gladly work with him again!
Daniel T. -- 8/25/2014
Craig and his team were knowledgeable and very quick to respond to questions!
Gerald J. -- Fort Worth, TX 8/25/2014
Craig and his team were outstanding and very knowledgeable! I have already recommended him to many of my friends!
Jon-Philip D. -- Coconut Creek, FL 4/24/2014
Craig was a true professional. He was very responsive and responded to every email and call promptly.
Nicholas C. -- Plantation, FL 4/22/2014
Craig Stelzer was excellent to work with. He was very responsive and thoroughly explained each step in the process. Craig is a true professional!
Trina T. -- Miami Gardens, FL, 4/10/2014
A perfect fit for seasoned home buyers and first timers alike. Craig was recommended by a friend of a friend, and because you don't know anyone in the industry you go for it, and it couldn't have worked out better! And we got a friend for life as well. Very trustworthy and professional all the way.
Michael A., FL - 8/15/13
Craig was very helpful throughout the entire process. He consistently provided us with courteous, professional, and personable service. He was able to explain things to us very clearly, and showed us what our options were. He was always easy to reach and responded back almost immediately. We found ourselves to be very lucky to work with someone who exceeded our expectations and who went above and beyond to accommodate us. Craig would call us just to check in and see if we had any questions or...
Janira A., Sunrise, FL - 7/30/13
My experience was incredible. I don't know how he does it, but he makes you feel as though you are his only, or at the very least, his MOST important client. After seeking out several lenders who did not seem very encouraging about giving us a loan, he was confident he could, and he delivered. And we got an amazing rate. He worked with us to find solutions to our tricky problems and got us to the closing table and into our lovely home. I will recommend him to EVERYONE I can!
Lisa L, Hollywood Hills, FL - 7/29/13
Craig Stelzer is an exceptional loan officer. He is extremely knowledgeable and professional. I've closed two loans with him and have recommended him several times; every time he has exceeded everyone's expectations.
Miriam M., Miami, FL - 7/22/13
I strongly recommend Craig Stelzer for your mortgage needs. He continually demonstrates an superior knowledge of the mortgage business and its intricacies. This knowledge is combined with his dedication to the highest levels of customer service. I have had occasions to refer both family and clients to Craig both here in Florida as well as in other parts of the country. In each case he has performed above and beyond the call of duty to do the best possible job was without question. I strongly...
Doug C., Boca Raton, FL - 6/20/11
Craig offers great service when trying to obtain a mortgage. He is based in Florida but can do loans there as well as in New York. He is clear, concise and makes the financial portion of a real estate transaction easy and transparent. I would highly recommend his service.
Glenn N., New York, NY - 5/17/10
Craig is the consummate professional in the mortgage banking industry. He continually creates innovative solutions for his clients so that they can get the best possible terms and service. He is efficient, polite, and truly cares about his customers!
Lauren L., Boynton Beach, FL - 8/9/13
Very professional and listened to all my concerns. Answered all my questions and was available during his business hours. This was the best customer service I have received in a very long time. Thank you
Veneesa H. - 9/30/16