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Craig Stelzer

Vice President of Mortgage Lending
621 NW 53rd St, Suite 410, Boca Raton, FL 33487
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NMLS: 64247
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TestimonialsCustomer testimonials Read more

Great experience! Since it's been 33 years since I applied for a mortgage, I was very inexperienced and Craig made my process VERY easy to understand and VERY clear!

Kathleen M. - 11/7/16

The entire team at Guaranteed Rate was phenomenal and super efficient throughout our very short 29 day closing period. They were always available via email or phone calls to answer our questions and they made it very easy for us to understand what was happening and what the next step was so we always knew how our loan was being processed. I will definitely recommend them to anyone who needs a loan in the future!

Richard A. - 11/30/16

Jason Barnes, Anita Arthur, Rebecca Carney, and Craig Stelzer. . . .the BEST as a service team! Thank you, Bob Hayes & Michael Goldblatt

Robert H. - 10/28/16

Craig Stelzer and James Barnes were great throughout the entire process.

Timothy R. - 11/4/16

Guaranteed Rate was professional, and I would recommend them without hesitation.

Joseph L. - 10/28/16

Guaranteed rate made the whole process so simple and painless. I would use them again for my next home purchase and recommend them to anyone trying to obtain a home loan.

Anthony L. - 10/31/16

Guaranteed Rate made is EXTREMELY easy with obtaining a mortgage and made the entire process a pleasure. Everyone I worked with was overly helpful and quick to respond. If I had to do it again, I would do it all over again with Guaranteed Rate and have already recommended them to multiple friends looking to buy in the future! Thank you for all your support and help during this process. It was an absolute pleasure.

Lauren D. - 9/19/16

Craig and Patty did a spectacular job. It was a complicated mortgage to manufacture, but they made it seem easy. Their communication was the best I've experienced in this business as well. Very, very satisfied with the whole transaction.

Bill M. - 8/25/16

Craig Stelzer and Jason Barnes and their respective teams were absolutely essential in my purchasing experience. I have never met a more competent, customer service driven and kind management team with a lender- so I can't thank them enough. I would like to highly recognize them for their agility and accuracy on this, and I've already referred other customers to them. From the bottom of my heart, thank you all.

Ben H. - 8/4/16

My husband and I were very pleased with the service Craig and his team provided. When I was referred to Craig I was already working with another broker that was requesting ungodly amounts of documents, and never providing me with rate or payment estimations. Once we began working with Craig, Jason, and Rebecca the process was much more smooth and transparent. The day before closing the title company made and error and were not willing to admit it, which would cause our closing costs to increase...

Lindsey S. - 8/5/16

Craig Stelzer and his team at Guaranteed Rate in Boca Raton (Mike Mizrahi, Jason Barnes, Jennifer, and more) are the best to work with! They make the process very easy and get things done fast!!! Thank you all again!

Noor K. - 8/2/16

Craig and his team made this process so easy and streamlined. This was my first purchase ever and I felt extremely comfortable with them in my corner. I will absolutely use them for my refi and next purchases!

Thomas C. - 8/1/16

My experience with Guaranteed Rate was nothing but positive. I knew very little about the entire loan and appraisal process, but every time I spoke with a representative they took the time to explain everything, from terms and agreements, to potential outcomes regarding options that would be taken. I felt as though each representative felt concerned about my case and they truly seemed invested and interested in providing quick, efficient service.

Julio B. - 7/25/16

Very fast on closing. I thought me and my family was going to lose this house and thank God this all worked well thank you guys. God bless u all.

Michael S. 7/27/16

Great experience from my first call with Craig to the closing of the loan. Good communication. Thanks.

Christopher H. - 7/15/16

Craig Stelzer and Patty Lother we're fantastic, professional and helped me and my wife close on our dream home within the time frame we requested. Extremely satisfied with the service and I will highly recommend them and Guaranteed Rate to anyone needing a mortgage.

Brian and Kim T. 6/29/16

Craig Stelzer and his team provided me an outstanding service. They were quick to respond all my questions and concerns and they were always very professional. Overall, they made the process of buying a new house a little easier and less stressful. Thanks all for the hard work!

Eriston D. - 6/30/16

You made the process really easy.

Fredy L. - 6/30/16

Sorry for the delay in this message but it's due to the fact of our recent move. And it is THAT move that could only have been possible from the way in which Craig Stelzer and his staff (especially Jason Barnes) took us from first discussion to approval in a mere 3 1/2 weeks!!!! Unbelievable!!! We are so very thrilled with Craig and his team that we would give him hugs and my wife would kiss him. Craig did in that amount of time what another company had been working on for MONTHS!. Kudos to...

Robert P. - 6/22/16

Had a great experience with every member of the GR team. HIGHLY recommended!!!

Misty W. - 6/17/16

The pleasant atmosphere at the office at signing and the organization in finalizing quickly to get the Day Family into their new home, and helping me to see those smiles that has been difficult for a few years. The blessing that you helped me with to make their dream come true. All they ever wanted was to give their Children the American Dream and they received that Monday. Thank you again

Donna O. - 6/20/16

Your people and service on a scale of one to ten is a twenty!

Steven K. - 6/16/16

Tim and I would like to sincerely thank you for making this process so easy. Your professionalism of you and your team has made a great impact on us and we are more than happy to refer to your company.

Natalie and Tim D. - 5/6/16

Have used Guaranteed Rate for two home purchases and a refi. I would not go anywhere else. They are fantastic!

Jonathan S. - 4/29/16

Easiest process, and constant communication. Thank you again.

Maria C. - 5/27/16

Craig and his team did a GREAT JOB! Professional and Reliable!

Christopher V. - 5/27/16

It is rare that I get to deal with people who repeatedly surprise me with their level of service, attention to detail and professionalism. For the first time in 25 years (on my 6th home purchase and mortgage), I had this experience with Craig, Jason and everyone I worked with at Guaranteed Rate. In my book, you match what I consider the gold standard- Zappos, AMEX and FedX. I really appreciate the prompt responses to questions, the proactive communication to keep me in the loop during the...

Steve A. - 4/28/16

The team I worked with (Craig Stelzer, Michael Mizrahi, Connie, Jason and Rebecca) were truly awesome. It was very easy, and they explained the process at every turn. Even when we had an unexpected turn of events they moved quickly and worked with me to resolve. This has simply been one of the best customer services experiences I have had ever in any industry. I would certainly do business with Guaranteed Rate again and I have no hesitation in recommending them to my network.

Keith C. - 4/20/16

Today was closing day and things couldn't have gone any better. Our loan was funded before the sellers were even done signing all the paperwork. Everybody was surprised at how efficient the whole process was. Alex and I are very grateful for all of your help and all of your patience throughout this process. Thank you very much.

Juan P.

Craig went the extra step when he had to. That made all of the difference !

Ronald S. – Pompano Beach, FL | July 2015

Craig was fantastic to work with and made the process go smoothly.

Shad K. – Key West, FL | JULY 2015

Craig, always communicated with me, at night on the weekend. he always kept me updated, like a sports commentator, giving me the play by play.

Antonio Z. – Miramar ,FL | JULY 2015

Check out this Yelp review! I have gone through Craig previously when I initially purchased my home so I already knew the type of caliber & efficiency Craig and his team brings to the table(...) My wife & I now have two positive stories about Craig & his team. I have referred my friends to them before & I will continue to refer them to anyone looking for a home loan or to refinance their current loan. If you are considering buying/refinancing, leave this one to Craig & his team. They are the...

Bobby H. – Boynton Beach, FL | June 2015

Check out this AMAZING Yelp review! "The entire process was very smooth and technically savvy. Communication was top notch, always with prompt response times. Most of our communications were electronically because that was convenient for me, but he was also available by phone whenever needed. The documentation exchange process was fast, secure and easy to use... I wish I had known Craig when I originally purchased my home. I will definitely work with him again for any of my future mortgage...

Walt O. – Fort Lauderdale, FL | June 2015

We worked with Craig and his team in Boca Raton for our first home and they did a fantastic job. Incredibly responsive and helpful throughout the whole process and they got our closing done in a very quick time frame. You get every dime of what you pay for in high quality service and I would recommend them to anyone.

Jordan W. – Delray Beach, FL | May. 2015

Craig Stelzer was terrific. here were a lot of very helpful, professional people on the staff of Guaranteed Rate Mortgage assisting us with this process. They were a great team!

Arthur S. – Lake Worth, FL | Apr. 2015

Kudos to Craig and team! Fabulous job.

Gwen R. – Plantation, FL | Apr. 2015

Craig fought for us! What a great support!!! Craig was easy to get in touch with. He answered all our questions with great attitude, prompt responses, and he went extra mile to accommodate us. Craig is the best!!!

Thomas P. – Coconut Creek, FL | Mar. 2015

Craig Stelzer and his team are always looking out for their client's best interest.

Veronica P. – Fort Lauderdale, FL | Feb. 2015

Craig Stelzer is awesome! Everyone on the team worked so hard to get me the most I could! Best people ever!

kelli W. – Plantation, FL | Jan. 2015

Craig Stelzer was very helpful and his staff answered all of our questions.

Oracio E. -- Katy, TX. | Nov. 2014

The team was very professional and kept everything on a timely pace! They responded promptly to all correspondence.

Diana P. -- 10/6/2014

Craig was very helpful and I would gladly work with him again!

Daniel T. -- 8/25/2014

Craig and his team were knowledgeable and very quick to respond to questions!

Gerald J. -- Fort Worth, TX 8/25/2014

Craig and his team were outstanding and very knowledgeable! I have already recommended him to many of my friends!

Jon-Philip D. -- Coconut Creek, FL 4/24/2014

Craig was a true professional. He was very responsive and responded to every email and call promptly.

Nicholas C. -- Plantation, FL 4/22/2014

Craig Stelzer was excellent to work with. He was very responsive and thoroughly explained each step in the process. Craig is a true professional!

Trina T. -- Miami Gardens, FL, 4/10/2014

A perfect fit for seasoned home buyers and first timers alike. Craig was recommended by a friend of a friend, and because you don't know anyone in the industry you go for it, and it couldn't have worked out better! And we got a friend for life as well. Very trustworthy and professional all the way.

Michael A., FL - 8/15/13

Craig was very helpful throughout the entire process. He consistently provided us with courteous, professional, and personable service. He was able to explain things to us very clearly, and showed us what our options were. He was always easy to reach and responded back almost immediately. We found ourselves to be very lucky to work with someone who exceeded our expectations and who went above and beyond to accommodate us. Craig would call us just to check in and see if we had any questions or...

Janira A., Sunrise, FL - 7/30/13

My experience was incredible. I don't know how he does it, but he makes you feel as though you are his only, or at the very least, his MOST important client. After seeking out several lenders who did not seem very encouraging about giving us a loan, he was confident he could, and he delivered. And we got an amazing rate. He worked with us to find solutions to our tricky problems and got us to the closing table and into our lovely home. I will recommend him to EVERYONE I can!

Lisa L, Hollywood Hills, FL - 7/29/13

Craig Stelzer is an exceptional loan officer. He is extremely knowledgeable and professional. I've closed two loans with him and have recommended him several times; every time he has exceeded everyone's expectations.

Miriam M., Miami, FL - 7/22/13

I strongly recommend Craig Stelzer for your mortgage needs. He continually demonstrates an superior knowledge of the mortgage business and its intricacies. This knowledge is combined with his dedication to the highest levels of customer service. I have had occasions to refer both family and clients to Craig both here in Florida as well as in other parts of the country. In each case he has performed above and beyond the call of duty to do the best possible job was without question. I strongly...

Doug C., Boca Raton, FL - 6/20/11

Craig offers great service when trying to obtain a mortgage. He is based in Florida but can do loans there as well as in New York. He is clear, concise and makes the financial portion of a real estate transaction easy and transparent. I would highly recommend his service.

Glenn N., New York, NY - 5/17/10

Craig is the consummate professional in the mortgage banking industry. He continually creates innovative solutions for his clients so that they can get the best possible terms and service. He is efficient, polite, and truly cares about his customers!

Lauren L., Boynton Beach, FL - 8/9/13

Very professional and listened to all my concerns. Answered all my questions and was available during his business hours. This was the best customer service I have received in a very long time. Thank you

Veneesa H. - 9/30/16

About Craig

Craig Stelzer is a VP of Mortgage Lending for Guaranteed Rate, located in the Boca Raton, FL office. As one of the nation's Top 150 Mortgage Originators (Top 1% of the Top 1%) his experience, superior service, and dedication to his clients are why the area's top realtors choose him as their trusted lender. He offers his clients industry leading mortgage rates on Jumbo, Conventional, VA, and FHA mortgage products.

Craig has been in the mortgage industry for over 13 years and has extensive experience in structuring creative solutions for first-time homebuyers, repeat buyers, investors, and high net worth clientele. After being a member of the President's Club for top originators since joining Guaranteed Rate, he was recently named to the prestigious Chairman’s Circle, an exclusive club for top producers who exceed $100 million in annual loan volume. Craig has also been recognized for his production and performance nationally and was named to the Mortgage Executive Magazine’s Top 200 and Scotsman’s Guide Top 300 Originators in the United States for 2014 and 2015. Most recently, Craig earned Guaranteed Rate's 2016 Customer Service award for his consistent above and beyond display to always put his customers first.

Craig and his wife, Nicole, live in Delray Beach, Florida where they are both very involved in many local charities and business groups. They enjoy boating, golfing, and all the outdoor activities that sunny South Florida has to offer.

Craig interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage business for 13 years. Initially my inspiration was the booming local housing market coupled with ease of loan qualifying. It was a recipe for success, but proved to be a recipe for disaster for our industry. As the market was sinking and people were exiting the mortgage business, my inspirations changed. I recognized that people needed my help more than ever. People needed an advocate for their loans that would fight to get them closed. Banks and other mortgage people were either saying “no” or unwilling to take on the hard cases. I reinvented my career as someone that would accept and work on the hard loans. While my inspirations were to help people buy homes, my knack and reputation for closing tough deals drew the attention of a lot of top real estate agents who no longer had mortgage affiliations they were happy with. It was great timing as I was able to help these agents close deals when the majority of my competition was focused on much easier refinance business. Now on the other side of the market crash, I am proud to say I am one of the top Mortgage Originators in the country. I was recently awarded the Chairman’s Circle distinction within Guaranteed Rate for funding over $100 Million in loan production in 2015 alone, the majority of which was purchase business.
What advice would you give new or first time home buyers?
As a 1st time buyer, it is critical to understand affordability in addition to qualification. Lenders look at qualification based on loan guidelines. Just because a Lender says you qualify, does not necessarily mean you can comfortably afford it. 1st time buyers (and all buyers) should create a budget and make sure they can comfortably afford the new housing payment along with all other recurring life expenses with some discretionary funds left over.
What can borrowers do to insure a smooth mortgage underwriting process?
In order to have a smooth underwriting process, It is critical that you are dealing with an experienced Loan Officer that can help you navigate through the process in a timely manner. Sales contracts have time milestones that need to be adhered to. This takes a combination of knowing what to ask a borrower for upfront, submitting files that are properly structured and reviewed, and clear communication to all parties involved throughout the deal.
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in Boca Raton FL, and attended Spanish River High School, followed by Florida State and Florida Atlantic Universities. I earned a degree in Finance. I am married to my wife Nicole, and we live in Delray Beach, Florida. We are involved in many local charities and business groups, and are deeply rooted in our local community. We love this area!
Tell us something that makes you unique or something wacky, yet interesting about you?
I originally went to school to study Exercise Physiology. I have been an avid nutrition and fitness enthusiast for the last 20 + Years. As fate would have it, my wife and I actually met in the gym !!

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