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Dottie Shields

VP of Mortgage Lending
20 Clementon Rd E, Suite 102N, Gibbsboro, NJ 08026
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NMLS: 91148
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My Guaranteed Rate representative, Dottie Shields, could not have been more pleasant, helpful, and professional through the entire process. What made it difficult for me was that my real estate purchase was a short sale. But Dottie's knowledge of the process and careful explanation of each phase gave me the understanding and patience needed for such an endeavor. Would highly recommend Dottie and Guarenteed Rate! Thank you.

Lisa G - Pleasantville, NJ | Feb. 2016

Dottie Shields is fantastic at what she does! Very thorough, she always made herself available to us, and most important we sincerely felt like we could trust her. We will definitely be using her services again in the future, and have already recommended her to some family and friends. The other staff at Guaranteed Rate that we interacted with were great to work with as well. Thank you!!

Julia W. - MOUNT HOLLY, NJ | Jan. 2016

Dottie made the entire process simple and easy. Thank you so much.

Laura M. – Folsom ,NJ | JULY 2015

Dottie Shields in Marlton, NJ made our refinancing the easiest, smoothness process. Her experience and staff were a pleasure to do business with.  Her responsiveness, knowledge and personality made us feel like we were family. Our daughter used her for a mortgage and a refinance.  We knew exactly who to call when looking to refinance and we received the same excellent service.  We highly recommend Guaranteed Rate.Thank you Dottie!

Crystal S. – Medford, NJ | Apr. 2015

Dottie Shields was great throughout the process.

John W. - Burlington Township, NJ / March 2015

Dottie was the most wonderful and caring person. We were blessed to have her.

Marion L. -- Hamilton Township, NJ . | Nov. 2014

Dottie Shields was awesome, she know sher stuff. She made everything easy and was great with everything through the process.

Jason E. -- Mays Landing, NJ. 9/30/2014

Dottie was on top of everything and everyone. Felt confidence in her work, communication and she made everything come together in a short amount of time. Dottie did a great job and exceeded expectations.

William S. -- Linwood, NJ. 9/30/2014

Dottie and her team were wonderful. I thank all of them and Guaranteed Rate for everything!

Daryl J. -- Egg Harbor Twp, NJ 7/30/2014

I had a great experience with Dottie and her team! They were very helpful!

George K. -- Haddon Township, NJ 7/24/2014

Dottie was great! Very easy to work with, very flexible, and she was always easy to contact.

Joshua C. -- Galloway Township, NJ 5/19/2014

"Dottie Shields handled my loan extremely well and was very patient and understanding throughout the process. Everything went very smoothly and I will recommend Dottie to my friends and family."

Kara C. -- Riverton, NJ. -- 6/ 2013

Dottie was great. She made sure I was informed throughout the entire process and was thankful she was bunt side when the seller went off the deep end because my agent asked for the keys. Very satisfied with Guaranteed Rates side of the closing process.

Robyn H. -- Somerdale, NJ.-- 8/ 2013

“We has such a great experience with Dottie when she assisted the buyer of our home we knew we would use her to purchase our new home. Every step of the way I felt that Dottie Shields and her team kept us informed, helped in any way they could and made this a very smooth transaction. Everyone I dealt with was knowledgeable and competent. Dottie and her team really took the time to explain the process and kept an eye out for us so we would get the best deal. Dottie went above and beyond for...

Richard V. --Cherry Hill, NJ. -- 5/2013

Hey check out the amazing review from Mark about Dottie! “I recently closed my loan with Dottie Marlton, NJ office. I cannot say enough about the services she provided! Dottie went above and beyond to close the deal. Thank you so much for everything Dottie!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg

Mark H. -- Cherry Hill, NJ -- 02/2013

I have experience with several mortgage experts, but I can testify that Dottie Shields is the absolute best in her field. It is always a pleasure dealing with her on a new mortgage or a refi. Thanks again Dottie.

Roy Werner

Hi Dottie,I just wanted to take a moment and thank you for speaking with me today. It's always a delight to talk to a true mortgage pro.Again, Thank you and I look forward to speaking with you again in the future.

Kevin

Thank you, thank you, thank you. You are a special person to take the time to help me.

Sandy

I can't thank you enough for all you have done in helping me finally get keys to my very first home! Thanks for hanging in there for me and for making the right things happen you are truly the best!

Debbie

Jack and I want to thank you for everything you did for us. We know you worked very hard and we are very grateful. You went the extra mile for us and managed to do so many wonderful things for us – which we never dreamed were possible. Thank you from the bottom of our hearts.

Sandy and Jack

Thanks a million for all your help with our purchase of a new home. We both really appreciate your concern.

Michele & Kevin

About Dottie

My career in the mortgage industry has given me the opportunity to assist thousands of clients who continually come back to me when they make changes in their financial status. I consider my customers as members of my family. It is enjoyable to deal with grown-up children of people I assisted twenty years ago.

Over the years I have worked closely with The New Jersey Housing and Mortgage Finance Agency and have helped numerous First Time Homebuyers achieve their dreams of owing a home.

My family and I live in the Mount Laurel, NJ area and plan to stay for many years to come.

Dottie interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the Mortgage industry for the past 20 years. Prior to being in the Mortgage business I sold Real Estate and it was at that time I realized how important the financing was to a buyer, especially a First Time Homebuyer. Helping them to pick the right program, and more important, making sure that they fully understood the process, is key to me. I have worked with many First Time Homebuyers and it became very important to me that they had a good understanding of what money is needed for closing and completely understand what they qualify for.
How has the mortgage industry changed since you started, and what would you expect in the future?
The Mortgage industry has changed greatly since I started in the business. It has become so much more challenging. You must now know the different products available to fit each borrower\'s needs. The processing of a mortgage is so much more intense. The borrowers have to give full disclosure of all their information and it all must be verified.
What part of the home loan process do customers find most difficult and how do you help them through it?
Since it has become more difficult to get mortgages today the home buyer must be educated to understand for the process to go faster and easier they must listen to the Loan Originator. Provide everything they are requesting in a timely fashion. I find that verifying any large deposit on their bank statement seems to be the most difficult.
What provides you with the most satisfaction in your job as a Loan Officer?
What I really love about being a Loan Officer is the satisfaction that I feel after all the work is done and we go to closing. I attend most of my closing and the appreciation and thanks I receive is the most rewarding feeling that I can feel. Knowing that I did a good job and put the borrowers in a great program within their budget is a great feeling.
Tell us something that makes you unique or something wacky, yet interesting about you?
I grew up in large family! My parents did not begin having a family until they were in their 30\'s and then proceeded to have 7 children in 10 years. Growing up in a large family was rewarding and forced all of us to have a good sense of humor.

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