Ilene Cohen

Senior Loan Officer
51 Melcher Street, Offices 121,219, 239, & 245, Boston, MA 02210
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NMLS: 46153
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Ilene made a very stressful process incredibly easy. Could not have been more pleased with her. We are very happy we used Ilene and Guaranteed Rate and will absolutely recommend to anyone.

Riley M. - Reading, MA | JAN 2017

The people at Guaranteed Rate were fantastic.

Abda L. -Boston,MA | SEP 2016

Ilene Cohen was an absolute star throughout this process. She managed to secure our loan with a great rate - and explain everything to us at every stage. We will have no hesitation in recommending Ilene and Guaranteed rate to our friends and colleagues in future.

Liam M. - WOBURN, MA | Dec. 2015

Ilene Cohen was absolutely delightful to work with. Her thorough,thoughtful and patient demeanor was timely, professional and greatly appreciated. She is truly an asset to your organization.

Paul M. - Somerville, MA | March 2015

Ilene Cohen was absolutely delightful to work with. Her thorough,thoughtful and patient demeanor was timely, professional and greatly appreciated. She is truly an asset to your organization.

Paul M. - Somerville, MA | March 2015

Ilene always goes above and beyond, every time I work with her and this time, with your help, she was able to take what we thought was going to be a certain denial, and get the loan approved.

Cynthia S. | Dec. 2014

I felt really supported by Ilene through the whole process. She always answered any questions I had and went above and beyond to reassure me through the process. Ilene was great and really helped make everything go smoothly.

Courtney C. -- Fitchburg, MA 6/10/2014

“Ilene and her team were personable, professional, and experienced … everything you could hope for! She was patient in leading me through every stage of the process. They answered all of my questions from the biggest to the smallest. Again, everyone involved was great at taking us through each document and the application process was easy and seamless. Ilene is the best, I wish there were a rating better than "Extremely Satisfied."

Michael T. --Melrose, MA. -- 5/2013

Hey check out the amazing review from Lynne about Ilene! “Ilene Cohen was the most pleasant professional I have ever dealt with. She is really on her game, knows the process hands down. Her entire team worked like a well-oiled machines! My overall experience with Guaranteed Rate was the most pleasurable and stress-free. Thank you again for your professionalism!”

Lynne P. -- Leominster, MA -- 04/2013

Hey check out the amazing review from John about Ilene! “Ilene went out of her way creating a mortgage best to fit our needs! She was very professional even assisted us in correcting items that were not reported to credit agencies. I am extremely satisfied with the ending results delivered by Ilene!”

John C. -- Medford, MA -- 01/2013

Everything went very well and incredibly smooth! I was pleasantly surprised over and over again by the support I received from Ilene Cohen and her team!

Alda R. - Attleboro, MA 8/2012

Everything went smoothly, in a timely manner and accommodations were made to conduct the closing while my family and I vacationed. Ilene Cohen was fantastic, organized and responsive!!!!

Eric C. - Rochester, MA 8/2011


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Ilene interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the industry for over 9 years. I was inspired to get into the business to help people achieve great financial decisions with the biggest investment in their lives. Working with a lot of first time homebuyers; it is very rewarding to help them navigate the road to homeownership. I also work with a lot of seasoned homeowners in refinancing; buying vacation homes or investment properties whether it is an ARM or 15 year or 30 year fixed; whatever is the right program for them to help them achieve their goals.
What advice would you give new or first time home buyers?
If you are a first time home buyer I recommend taking good notes and keeping them all in one place. There is so much information that you need to absorb; ARM vs. Fixed- rate mortgages, 30 year vs.15 year; FHA vs. conventional. I help my clients choose the best mortgage that meets their financial goals for now and the future.
What can borrowers do to insure a smooth mortgage underwriting process?
In order to have a smooth underwriting process make sure that you have all of your asset documents are complete. All large deposits must be accounted for with the proper paper trail to prove the sourcing of them. I recommend while going thru the process you keep everything all in one place. Remember not to open or close any new credit as one of the last things that takes place before the final approval is a credit check. Do not go out and buy any new large items as well- keep the furniture buying till after you close on the house.
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in New Jersey and lived in Colorado and California before calling New England home. My family and friends are all over the country as well.
Tell us something that makes you unique or something wacky, yet interesting about you?
I enjoy eating at great new restaurants, living at the beach; travelling to off the beaten path destinations,

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