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Jason Chandler

Vice President of Mortgage Lending
101 N Main St, Ste 10, Smithton, IL 62285
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NMLS: 224322
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Jason Chandler and his team at Guaranteed Rate made it very easy for us to get our home loan. The process was quick and any time we had questions Jason and his team were very quick to answer them for us. We could not be happier in our new home and that's all thanks to Jason and Guaranteed Rate.

Scott D. | 04/26/2017

Jason Chandler was great. Thank you for being patient with me and helping me get a loan for my house.

Stephanie F. | 4/21/2017

Jason Chandler was great. Thank you for being patient with me and helping me get a loan for my house.

Stephanie F. | 4/21/2017

Jason Chandler and his staff made the home buying process really smooth and was always available for any questions we ever had! Awesome work!

Jacob W. - April | 2017

Jason, Sara, and Stephanie was very professional and very helpful. We would highly recommend them all. Outstanding job.

Michael F. | 4/11/2017

I appreciate the efforts by Guaranteed Rate on my behalf, securing an FHA loan for my new home purchase. Everyone I dealt with, especially Jason and Stephanie, made the process as painless as possible, given a few of the challenges that I brought to the table. What a great group of people to work with. Thanks Jason.

John H. | 04/05/2017

We had the most amazing experience with Jason Chandler and his team. Their attention to detail, willingness to go above and beyond, and fantastic customer service truly made the difference. We always felt informed and like we had someone looking out for our best interest. We could not be happier and would not change a single thing. The process from start to finish was straightforward and transparent which is so appreciated when you are going through the ordeal of building a house. We are...

James P. - April | 2017

Jason was excellent. He worked tirelessly to ensure we closed on our house as close to the planned closing date as possible despite several obstacles. The obstacles included dealing with a new federal regulation, a non-cooperative title company, and dealing with the sellers and sellers' agent who did not communicate well. Jason was very easy to get a hold of despite our long working hours. We often needed to speak with him at 6:30PM or later due to our work schedules and he always answered our...

Haley G. - March | 2017

I have already recommended Jason & Guaranteed Rate to at least five people! We are first-time home buyers, so the process of buying a house was intimidating, but Jason made sure everything ran smoothly. We never felt overwhelmed or confused, and in just over a month, we are home owners!

Abby M. | 3/13/2017

Jason and the team of ladies, Stephanie Bos, Stephanie Biffar and Sara Long, that were assisting me were great. I couldn't have asked for an easier experience. I would highly recommend every one of these people. Jason was a joy to work with and made sure I understood everything throughout the whole process of my loan. Thanks to everyone at Guaranteed Rate that helped me. You all are very appreciated.

Robyn T. - March | 2017

Very professional and made sure everything was taken care of. They made sure of what documents we needed to make everything run smoothly. I would for sure recommend them to family or friends. And if I am ever in search for a new house I would for sure consider them again.

Joel K. - March | 2017

Everyone did a great job. Jason Chandler is fantastic.

Ricky S. - March | 2017

The staff I spoke with were very helpful and quick to respond. You all did a wonderful job!

Lori H. - February | 2017

Jason is always great to work with. If I ever need a loan he is the only person I call.

Christopher K. | 1/17/2017

Knowledgeable staff and easy to work with. Great place to get a loan.

Michael B. - 01/23/2017

Jason Chandler and his entire team made this process very simple and the process ended up being faster than we thought. They are some amazing people that made our dream of owning our own home very attainable! We are so thankful for their assistance!!

Robyn B. - 1/4/2017

Jason and his team were easier to work with than my previous mortgage and preapproval.

Jeremy V. - 01/16/2017

This is the second time we have used Guaranteed Rate, this time we built a home. The last month was very difficult because of problems with the builder, but Guaranteed Rate was wonderful and helped us every step even when the builder was uncooperative. I would highly recommend them and the Title Co. they use.

Constance P. - 1/13/2017

Jason was so helpful during this process! He never became frustrated with all of my questions at all hours of the day. His advice helped us raise our credit scores in time. We loved the easiness of being able to communicate & electronically sign documents with our crazy work schedules. Have already sent family his way & would definitely use his office again! Thanks!!

Misty T. -1/10/2017

Jason Chandler made the loan process very easy, he made getting a loan not so stressful.

Geoffrey F. - 1/9/2017

Jason and his team were great!!! They helped us every step of the way and ensured our loan went through timely!! Great team to work with.

Jennifer K. - 01/02/2017

Jason is a great loan officer. He is very personable and cares for his customers.

Johnathon K. - 01/02/2017

Everyone I worked with was great. Very attentive to my questions and always made sure I understood. I would definitely return to them for other loan opportunities as well as recommend them to friends and family. Jason and the girls were a great pleasure to work with.

Katherine V. - 12/27/2016

Jason was awesome!

Scott S. - 12/06/16

Beat my other offered rate. Easy loan. 99% done over smartphone. Overall good experience.

Steven W. – 11/3/2016

Jason Chandler was great. Made the whole process easy and seamless.

Curtis W. – 11/4/2016

Jason, Stephanie Bos and Stephanie Biffar were great to work with. They got the job done with the least amount of pain.

Brian C. – 11/1/2016

Jason made everything super easy and we would for sure use him again!

Tyler L. - 10/31/2016

Jason, Stephanie and Sara were wonderful in helping me finalize my loan!! Will definitely be recommending Guaranteed Rate to anyone I know either refinancing or purchasing a new home!! GREAT PEOPLE all around.

Lea F. – 10/31/2016

Jason and the girls in the office were fast and friendly. It was obvious to me that they were experts at what they do.

Tony V. | 10/25/2016

Jason is a very professional loan officer. His expertise and wit made the home buying experience less stressful. Jason obviously cares very much about his customers.

Matthew O. – 10/14/2016

Jason was easy to work with and I loved that everything was handled through email for the paperwork. Great experience.

Troy K. – 10/11/2016

This was my third time working with Jason Chandler, and his staff, and I was again, nothing but pleased. Jason makes the process as easy as possible. I have recommended him to other people, and plan to continue to do so.

Jennifer F. – 9/27/2016

Jason was great and explained everything very well and was easy to talk with. Closing with Jason went very smooth and quick. All in all we were very pleased.

William H. – 9/30/2016

Everyone was extremely nice I will tell everybody about how good it was going through Guaranteed Rate. Thank you

Billy L. – 9/20/2016

Jason's team was great to deal with. Can't recommend them enough.

Richard L. – 8/30/2016

Jason was a pleasure to work with. He answered all of our questions and kept us updated throughout the process.

Michael C. – 8/29/2016

We decided to contact Jason because we have a mutual friend. We lead hectic lives and we wanted someone that we could trust through this process when we couldn't research every detail ourselves. Jason made the process very easy and willingly answered all of our questions. We would definitely work with him again!!

Kelly T. – 8/10/2016

Thank you Jason! You and your staff are a great team and I am very thankful for my new home you all have helped with. If there is anything I can ever help you all out with in the future I'd love to repay the favor. Good Luck to you all in the future!

Robert K. – 8/16/2016

Jason Chandler and Stephanie Bos were awesome throughout our process! I refer everyone to Jason!

Eric K. – 8/16/2016

Jason was really easy to work with. He always communicated in a timely manner and was always helpful and insightful. He made the process very smooth and our loan was ready almost two week early.

Danielle M. – 8/12/2016

Jason Chandler was great to work with. I never thought that signing a big stack of papers could go so easy. Thanks for keeping it real and funny Jason!

John H. – 8/12/2016

The Loan officer we worked with was Jason Chandler and he was great to work with. He was always available and quick to return all of my calls and emails. Our real estate agent was out of town when the closing happened so he took charge and pretty much ran the closing which went very smoothly. He was very knowledgeable and had a great sense of humor. I'd work with him again for sure and would gladly recommend him to friends and family.

Ryan C. – 8/9/2016

Jason Chandler was amazing. He made this experience so much easier for me!! He was able to answer all the questions that I needed answered. I feel blessed to have had someone to help me out as much as he did and that cared about getting me and my family into our first home!

Kiara G. – 7/29/2016

Jason Chandler and his team were awesome to work with and did an excellent job of walking us through the whole process of buying our first home.

Christopher S. – 7/25/2016

Jason and his staff were extremely helpful throughout this whole process. We had moved to Guaranteed Rate after having issues with another place and it was night and day comparison from the other place. Thank you so much for everything.

Rosanne K. – 7/21/2016

Jason Chandler and his team were excellent to work with. They communicate very well and I highly recommend them.

Aaron G. – 7/15/2016

My loan officer worked very hard and went out of his way to help me obtain my loan. I am grateful to have worked with Jason Chandler.

Clifford B.- Richardson,TX | JUN 2016

My loan officer worked very hard and went out of his way to help me obtain my loan. I am grateful to Jason Chandler.

Clifford B. – 6/13/2016

Jason you are the best. Loved working with you and the staff. Thanks again for everything. We will tell everyone about you all.

Michael K. – 6/10/2016

Jason was very helpful in explaining all of the necessary steps, knowledgeable, professional and especially prompt he provided guidance through the entire process. Sara and Stephanie from his office were very professional and efficient. Additionally Stephanie Bos was very helpful with all the paperwork. I felt very confident and at ease knowing that I was in the hands of professionals. We have heard horror stories about the entire process but Jason and the team of professional he works with...

Justin H. – 5/12/2016

Couldn't ask for a smoother process, Jason and his team were really easy to work with.

Brian L. – 5/13/2016

Jason was great and made things very easy!

Stephen P. – 5/18/2016

I can only speak for myself but Guaranteed Rate was on point with everything. They got the job done!!!! Love y'all

Sharon D. – 5/17/2016

Jason Chandler is the most efficient loan officer I have ever met. He is SOOOO KIND. Guaranteed Rate also has great Underwriters. Thank you.

William G. – 4/27/2016

This is our second loan and experience with Jason Chandler and Guaranteed Rate. We obtained our original home loan and just performed a home refinance loan. We had a great experience. Jason kept us informed step by step and answered all of our questions (I had lots of them). We were able to reduce our interest rate, and it was a smooth process to do so. I would highly recommend Jason Chandler with Guaranteed Rate! If we are to refinance or purchase in the future, we would consult his expertise...

Darren T. – 5/10/2016

Jason Chandler was very professional, courteous, and a fantastic person to work with.

Daniel B. – 3/31/2016

I was really happy with my loan officer Jason Chandler. He was informative, respectful and very professional.

Larresheco H. – 3/11/2016

My biggest pet peeve is people not returning calls, texts or emails. Jason DID return every text, email or call in a timely manner and I very much appreciated that I liked that I always knew where we were in the loan process, and everyone on Jason's staff was knowledgeable and very friendly. Would highly recommend him and Guaranteed Rate to anyone in need of this service.

Andrew G. – 3/11/2016

I'd like to take time and thank Jason for helping my dream of home ownership become a reality. I have been trying to purchase a home since the age of 21, I am now 38. Everyone kept turning me down over the years. I never gave up and kept trusting in God I had to go through 3 mortgage companies rejections and then God sent Jason at Guaranteed Rate to me and he got the job done the closing went smooth. Thank you again for my beautiful home I love it.

Raven C. – 3/4/2016

Jason Chandler and all the other contacts we had with Guaranteed Rate were outstanding and did a great job getting us to closing very timely with no hassles or confusion. We were very pleased and would definitely use them all again

Ronald Y. - Steeleville, IL | Dec. 2015

Jason Chandler, and all others involved went above and beyond to make it all possible.They had the patience, understanding,and knowledge, to guide us through it all.I can't thank them all enough for their hard work, and endless hours and phone calls! ! Thank you so much, and god bless you all!! We have never been happier!! Lisa and Larry Morris

Larry M. - Benton, IL | Dec. 2015

Jason Chandler is amazing and on top of everything!

Danielle H. – 12/23/2015

Jason was exceptional in getting the loan done and getting what we needed out of it! Pleasant and speedy loan process!! :) Very happy with everything! :)

Korey B. – 12/29/2015

Jason Chandler, and all others involved went above and beyond to make it all possible. They had the patience, understanding,and knowledge, to guide us through it all. I can't thank them all enough for their hard work, and endless hours and phone calls!! Thank you so much, and god bless you all!! We have never been happier!!

Larry M. – 12/18/2015

Jason Chandler and all the other contacts we had with Guaranteed Rate were outstanding and did a great job getting us to closing very timely with no hassles or confusion. We were very pleased and would definitely use them all again.

Ronald Y. – 12/1/2015

Jason Chandler is a game changer when it comes to purchasing a home. His dedication and stellar work ethic allowed my family and I to purchase the home we wanted after a agent from another mortgage company left us in a time crunch to fulfill our end of the process. Jason and his team will be without a doubt who I choose for a lender to buy my next home.

Benjamin H. – 9/22/2015

Jason and the team at Guaranteed Rate were excellent and easy working with. Their professionalism and experience made the home buying experience less stressful and worrisome. They were always available whenever questions would arise and would thoroughly explain things ensuring you knew the information. Without a doubt I'd recommend and consider using Guaranteed Rate in the future.

Jeffery W. – 9/17/2015

Jason was great to work with! He made the process very easy to understand!

Alexis R. – Swansea, IL | AUG 2015

Jason Chandler was amazing! He was quick to respond to any questions. He made the process as painless as possible. I would highly recommend him to anyone attempting to get a loan.

Kimberly G. – 8/21/2015

Jason Chandler was awesome. I had a question and texted him about it and he called me right away on a Friday evening. Not a lot of people in business are so friendly about that and he was. The people at Guaranteed Rate were fantastic with us! They all have such positive attitudes! Thank you for making this happen for us!!

Jennifer D. – 8/19/2015

Jason was super outgoing and everything was done know timely fashion. The application and approval processes went very well and I was always kept up to date.

Richard P. – 8/31/2015

Jason Chandler was great! I would not have changed my loan officer for anything. He was wonderful and knew what he was doing.

Karmen C. -- 6/30/2015

Easy to work with and quick responses from Jason.

Anthony C. – Dupo, IL | Apr. 2015

Jason was awesome throughout the entire process. We worked very well together. Jason understood my wants and needs from day one and I believe he came through with all my expectations. My experience refinancing with everyone involved was amazing. I would and will highly recommend Guaranteed Rate.

Sharon S. -- 03/31/15

I really don't think we would have got the house without all of Jason Chandler 's help. He was amazing. He figured everything out even though our loan was so difficult. I am so grateful for Jason and his persistence. He never gave up on us and stayed in close contact throughout the entire process. I couldn't have asked for a better loan officer.

Amanda P. - Saint Louis, MO | March 2015

I really don't think we would have gotten the house without all of Jason Chandler's help. He was amazing. He figured everything out even though our loan was difficult. I am so grateful for Jason and his persistence. He never gave up on us and stayed in close contact throughout the entire process. I couldn't have asked for a better Loan Officer.

Amanda P. -- 3/9/15

Jason Chandler was great. He was always willing and able to answer all of my questions, even when he was off work. He treats you like you're more than just a customer. You're a friend.

James J. – Honolulu, HI | Feb. 2015

Jason Chandler was great. He was always willing and able to answer all of my questions, even when he was off work. He treats you like you're more than just a customer. You're a friend.

James J.

Jason was one of the most helpful people I have ever dealt with. He took the time to help me and my wife and answered every question that I had. I was in Korea when the process started and he took the time to work with me and assist my wife while I was unreachable. Jason was simply put "awesome". The professionalism of Jason made this experience super easy. I have already told a colleague that if he wants to purchase a house then he needs to contact Jason for help.

Blake J.

Wow! The team ROCKED!!! We had everything processed and ready to go within 7 days!! Jason gave us many options and worked with our situation. We would definitely recommend Jason Chandler and his team!

Audrey M.

Our loan officer, Jason Chandler, was great throughout the whole process. He took a lot of extra care and time with our loan and answered any questions we had in a timely manner. When problems or issues arose, Jason went out of his way to make sure we got them figured out quickly. We enjoyed working with him and would highly recommend him and Guaranteed Rate to others. He went above and beyond for us, and it was truly appreciated.

Leigh R.

Jason Chandler made our experience great from start to finish!

Thomas H. -- 8/31/2014

Jason and his team were very friendly and quick to answer any questions we had!

Scott S. -- Belleville, IL 8/27/2014

Jason was fantastic! He walked us through everything and answered all of our questions!

Steven R. -- Hecker, IL 8/26/2014

Jason was exceptional! He worked really hard to get everything done in a timely fashion! I could not have been happier! This was a much quicker and better process than I anticipated.

John K. -- Belleville, IL -- 4/22/2014

“ Jason was an awesome loan officer, very on top of things! I would highly recommend him as well as Sara and Jane in his office. They were always very quick to respond to my calls or emails and so helpful.”

Timothy H. - Dupo, IL

"Everyone involved was very professional, courteous and helpful. Extremely satisfied with service provided. Jason Chandler is a superb loan officer extremely professional, knowledgeable and performs thorough follow ups with his clients. The application process was very easy and quick to complete with the superb support of Jason Chandler and his staff Closing was easy and simple. Guaranteed Rates employees answered all of my question and are extremely knowledgable about what they do. I would...

Mark W. -- Smithton, IL. -- 10/2013

Jason was very professional and it was actually a great painless experience. I already recommended a friend to your business because I told him the experience I had and he is now working with Jason. I also have about 5 to 6 other friends looking to buy and already gave them Jason's Number also. Thanks for the great experience and I am glad we were able to do business together. My Family and myself thank you very much for the experience with your company.

David P. 7/2011

About Jason

I first entered the mortgage business in 2002. I love that working in this industry allows me to help people achieve their homeownership dreams. Working for Guaranteed Rate gives me the ability to provide my clients with the best programs and rates to fit their needs. I have been in Guaranteed Rate’s Presidents Club every year since 2012.

I attended college at Southern Illinois University in Edwardsville and earned my Bachelor of Science degree in Psychology and Sociology. This has benefited my business by teaching me the best ways to interact with, understand, and listen to my clients.

I grew up in the town of Marissa, IL and I currently live on a farm outside of Smithton, IL with my wife and 4 kids. In my spare time, I enjoy running and coaching soccer, baseball, t-ball, and cross country.

Jason interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
Over 13 years. Love finances.
Who is your typical customer and what questions do they typically have?
First time home buyers and Veterens. They always want to know what the best program is for them and how much they need out of pocket.
What specific steps do you use to help your customers find the best home loan for them?
I get all their information and use my expereince to give them the best few options and let them decide on which one they want to do.
How long have you been in the mortgage business? What awards have you won?
I have been in the business for over 13 years and have 7 president's clubs. Won the most units in the company I worked for in a 7 state region one year. I have also won the biggest gainer one quarter.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
I have several files that were falling through at other companies and I have ben able to structure the loan and get it closed the correct way.
What can borrowers do to insure a smooth mortgage underwriting process?
Try to be thorough when collecting their documentation.
Are you active in any local associations or community groups, and at what level? What goals and/or success have you helped these groups achieve?
I am on the local school board, athletic associations (vice president) a member of the monroe couty connections. I am also the director of the rasi association.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I love coaching all my kids' sports teams. I coach 3 soccer teams, 2 softball and 1 baseball team. The most important time should be spent with the family and I love being able to have the opportunity to teach young kids team work, hard work and having fun while winning.
Tell us something that makes you unique or something wacky, yet interesting about you?
I can see any file and tell if it is going to work or not before we get into the loan. If anyone can fix any loan, it is myself.

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