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Jason Duffy

Branch Manager
15851 N. Dallas Pkwy, Suite 205, Addison, TX 75001
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NMLS: 204450
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Jason Duffy did a great job in putting together a loan with a good interest rate and with lower closing costs than other lenders that I talked to. He was also very responsive throughput, he replied to my emails even at night when I had any concerns. He was also able to meet a tight closing schedule. He is easy to work with.

Sohan D. | October 2016

Jason and his team are absolutely awesome! I could write several pages about how they went above and beyond to provide us with the best customer experience, but it should suffice to say that Jason and Guaranteed Rate will be first on our list for loans and if recommendations to friends/family.

Fred A. | 08/23/2016

It was the 5th time that we have refinanced with Guaranteed Rate and it is always a pleasure, after all of these years, to work with our loan officer Jason Duffy. He was so supportive and always available and we can not thank him enough for his support and help all these years. He made the process so easy and smooth and he earned all of our trust. That was a great experience and we are very happy and satisfied with Guaranteed Rate.

Nikolaus M. | 08/15/2016

Jason Duffy was EXCELLENT. There is simply no way he could have been better. He was fast, responsive, attentive, knowledgeable, courteous, and on top of every detail. Not only will I recommend Jason to others, but I will ask Jason to work with me on my next home purchase.

Sanjay M. - 03/28/2016

" I loved working with Jason Duffy. He very patiently answered all my questions no matter how stupid they might be to a professional. I had lots of them and each time I asked one, he made me feel that it was good question to ask. When I asked some of these same questions with my current mortgage holder, Ditech, the did the opposite which makes me really happy that I am now with Guarenteed. I teach how to give great customer service so I know what I am talking about. Keep up the great work."

Robert P. - Flower Mound, TX | Dec. 2015

I loved working with Jason Duffy. He very patiently answered all my questions no matter how stupid they might be to a professional. I had lots of them and each time I asked one, he made me feel that it was good question to ask. When I asked some of these same questions with my current mortgage holder, Ditech, they did the opposite which makes me really happy that I am now with Guarenteed Rate. I teach how to give great customer service so I know what I am talking about. Keep up the great work.

Robert P. - 11/24/2015

Jason Duffy was hands down amazing. From day one, he always got back to me right away and answered any and all questions I had. There was not one major hiccup during the entire process. I'm a first-time home buyer from out of state, so definitely new to everything including different state laws. Jason Duffy always responded promptly to my million questions and explained everything to my satisfaction. He was absolutely wonderful and made the entire process flow smoothly.

Jenny L. – 9/15/2015

Jason was very professional and easy to deal with. Initially we had to go with builder recommended provider, but had very bad experience. Jason and his team were very methodical and were available to answer any of my questions or concerns.

Jithendra K. – 7/24/2015

I met Jason Duffy more than two years ago, he was representing a session about the mortgage process in Dallas, TX. It was a long journey for my family until we got this house. We put around 10 offers in two different houses and Jason was there every single moment when we needed him. He was a great support for us. He never felt demotivated after seeing all these offers rejected one after the other. Jason kept his level of support very high and was responding to every single question or request I...

Mohd K. -- 5/8/2015

There were a lot of issues due to a very greedy seller and several mistakes made by the title company that the seller insisted upon using. Jason Duffy and his team worked tirelessly to make sure this deal went through for me. Without them, I don't think this would have happened. I would recommend Jason Duffy to anyone. Jason Duffy went way above and beyond to make sure this went through. I bet someone else would have given up on me early on in this process. Very satisfied with Guaranteed Rate....

Kendal K.

"I wanted to say thanks! You guys made my approval happen! Jason Duffy worked with me the entire time and helped me through the process! A HUGE thank you!"

Barret A.—Lombard, IL, 1/26/2014

I cant say enough good words about Jason , He was trying to make things work and help me with the loan for almost TWO YEARS , what a great support he did.

Mohd K. – Fort Worth, TX | May. 2015

Jason Duffy was very helpful and knowledgeable. This was the best experience I have had purchasing a home.

Anthony K.

Very professional and easy to deal with. Initially we had to go with builder recommended provider, but had very bad experience. But Jason and team were very methodical and were available for any of my questions or concerns. Thanks.

Jithendra K.– Reading, MA | July 2015

“Jason was so helpful and attentive. He got our loan closed very quickly! We had such a great experience and are LOVING our new home! Thank you Jason and Guaranteed Rate!”

Jacqie M. – Carrollton, TX – 4/2014

Jason and staff was absolutely fabulous to work with. Jason kept us updated and reassured every step of the way. We could not be more satisfied with Guaranteed Rate.

Ronald S. -- Burr Ridge, IL 4/28/2014

Jason was great! He made sure to answer any questions I had and constantly checked up on me to make sure I was comfortable with the process!

Richard J. -- Chicago, IL 6/9/2014

“My husband and I really liked working with Jason Duffy. He was great and very thorough in assisting us through our mortgage process. Thank you Jason and Guaranteed Rate!”

Zarana B. – Coppell, TX – 6/2014

Jason was extremely professional. He responded to all my questions in a timely manner. In fact, when I needed clarification with something, he replied in less than 5 minutes. He was available 24/7!

Johnnie C. -- Dallas, TX 7/29/2014

Hey, check out this amazing review from Alexa about Jason! “All three of our transactions through Guaranteed Rate have gone incredibly smoothly with the help of Jason Duffy. Jason was originally based in Chicago but had relocated to Dallas prior to our most recent home purchase, though we received the same great service from him long distance. We had a fast closing timeline, everyone was on top of the paperwork and there was constant communication. We received a great interest rate too! We...

Alexa H. – Traverse City, MI – 5/2013

Jason Duffy and his team are awesome and answered all of my questions! I was looking for a home for 3 years and Jason followed up with me and was always there to answer all of my questions. I will use Guaranteed Rate and Jason again in the future.

Natalie P. –May 2013

About Jason

I am entering my 11th year as a loan officer, most of these years being right here at Guaranteed Rate. To be honest, I just sort of fell into the business, at one of the worst times to get in. But it interested me from the beginning, so I stuck with it, and am glad I did. I love the fact that I get to help people on a daily basis to achieve their dream of homeownership, whether it be first time home buyers, those looking to upgrade to accompany growing families (as mine is currently!), or to downsize when those new family members go off on their own. I am originally from Dixon, Illinois ( a couple hours west of Chicago for those of you not familiar), went to Illinois State University where I majored in Finance. Moved to Chicago where I lived for almost 10 years. My girlfriend (now wife) and I moved to Dallas, TX in 2011 to help Guaranteed Rate expand in this market and have been here since. I have been a President's Club producer since 2012, thanks to all of my fantastic referral partners and past clients that I enjoy helping. I have a beautiful daughter Everett and a son coming in the next few weeks. Besides spending time with my family, when time allows I enjoy golfing and rooting on the Bears, White Sox and Bulls. I look forward to working with you!

Jason interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage industry since 2005. At the time, I was working at a small broker firm; it was there I was introduced to Guaranteed Rate, and was impressed with the company’s platform, extensive products and competitive rates. I’ve thoroughly enjoyed growing my business and career here while helping others get into their first home, dream home, or save money on their current housing payment. I specialize in mortgage financing in Illinois, Texas, and California, however available to service you no matter the state.
What specific steps do you use to help your customers find the best home loan for them?
I speak with all of my clients to educate them on the entire home purchase process, not just the loan process, as most clients, especially first time home buyers, do not know what it all entails. I want to be sure they are 100% comfortable with the process and understand it from going under contract to loan funding. I use a software called Mortgage Coach that will break down, analyze and compare different loan products and programs, including rates, payments, closing costs, and pre paid items so my clients have a full understanding of how the transaction will look for each option, and discuss these options with them fully. I go above and beyond to give options to compare so my clients are confident they are in the loan that is best suited for them.
What advice would you give new or first time home buyers?
Not just for first time home buyers, but for all buyers, I would make sure your financial documents are in order. The more organized they are, the easier it is for us to do our job to get the loan cleared to close in an efficient manner. Make sure to have the last 2 years of tax returns and W2's, last 2 pay stubs, and last 2 months of bank statements. Try to minimize moving money around as that can cause questions from underwriting resulting in more paperwork. Try to limit the amount of times you have your credit ran in the 120 days prior to purchasing, and don't purchase any big ticket items until the loan process is complete, as underwriting sees all!
How has the mortgage industry changed since you started, and what would you expect in the future?
The mortgage industry has changed drastically since I started in 2005. Back then, it was the end of the so-called subprime era, where stated documentation and asset loans were common. Now, borrowers need to supply more documentation than ever to qualify for a loan. On top of that, these documents are highly scrutinized and double verified by underwriting. I expect this needed level of detail to continue, however am always encouraged by Guaranteed Rate’s evolving technology to assist in asset collection and make it easier for borrowers and lenders alike.
What can borrowers do to insure a smooth mortgage underwriting process?
Again, organization is key. As long as all requested documents are provided in a timely manner, there will be no issues with underwriting and your mortgage process will be seamless.
What provides you with the most satisfaction in your job as a Loan Officer?
Helping individuals with, for most, what will be the largest purchase they will make. I take pride in being a great resource for my clients to make it as stress free of a process as possible
Tell us something that makes you unique or something wacky, yet interesting about you?
I am an only child from a small town in Illinois, but love the city life. I enjoy keeping in shape, but also like to find unique new places to eat. Though I live in Texas now, I’m a die-hard Chicago sports fan at heart - south sider Sox fan for baseball, Bulls and Bears.

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