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Jeff Crain

Vice President of Mortgage Lending
360 Central Ave, Third Floor Suite 390, St Petersburg, FL 33701
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NMLS: 377726
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TestimonialsCustomer testimonials Read more

Awesome group. Very easy to deal with and makes the whole transaction simple. Well done.

Kenneth N. | November 2016

Thank you for making the refinance possible. I would definitely use Guaranteed Rate again if given the opportunity. Thanks again.

Marisa M. - 11/21/16

Jeff Crain was amazing, as was Nico DeLorenzo and the rest of the team. Jeff guided me through some late bumps in the road, calmly and professionally, which impressed me very much. He was very knowledgeable and from the beginning gave me a good idea of what to expect throughout the process. Thank you!

Fred J. 10/31/16

Jeff Crain is the best at what he does. We trust him completely.

Curtis P. - 10/25/16

I was given Jeff Crain's information from a friend who told me this guy was who to work with on our home loan . The mortgage process was easy to navigate with Jeff Crain and his team at guaranteed rate. Thanks for making the process easy.

11/4/16

Jeff Crain and his team supplied much needed assistance through this process. I asked many questions which they were always there to give me guidance. Very much appreciated!!

Tanya M. - 9/29/16

Jeff Crain was amazing I would recommend him for sure.

Erika B. - 9/29/16

We closed in 30 days and there were no hassles. Great!

Angela C. - 9/23/16

I feel like Jeff and Nico went above and beyond to help us get a home. Thank you!!

Ryan D. - 9/20/16

Jeff Crain made the loan process very easy.

John T. - 8/29/16

Jeff was very responsive, accurate and fast! This was my first time buying a house and he really made me feel informed and secure.

Jessica P. - 8/18/16

Jeff Crain was awesome! He worked diligently to get my loan closed quickly. He is a ROCKSTAR!

Amy S. - 8/12/16

Everything went very smoothly. Jeff and his team kept us on track for a timely closing and even our title agent was impressed with the fact that she had all necessary documents and funds prior to closing.

Lisa C. - 7/14/16

Jeff Crain was the best! He worked above and beyond to get us clear to close. I would highly recommend him and his team.

Kandi S. - 7/14/16

Cudo's to all in the Tampa office, Nicole DeLorenzo and Joseph Nowacki were awesome - very supportive. Mostly, I commend Jeff Crain and his ability to put up with my ins, outs; his quick responsiveness when I needed something done quick. I'm truly impressed, and you have my reference. Thank you all for a fast and easy ride.

Patrick M. - 7/7/16

Jeff,Nico and staff were outstanding to do business with.

Steven K. - 6/30/16

Jeff Crain totally knocked it out of the park in handling my home purchase!! Thank you Jeff for a great experience.

Christopher R.

Jeff, Nico and staff were outstanding to do business with!

Steven K. 06/30/2016

Jeff Crain was excellent and easy to talk too. I would highly recommend guaranteed rate to anyone looking for a loan. Joseph and Nico are also very professional and easy to communicate with..thanks again for a great experience

Sabrina B. - 6/21/16

Jeff and his team are phenomenal!

Michael P. - 6/20/16

Jeff Crain and his Team at Guaranteed Rate made the Mortgage Loan process quick and painless.

Duane L. - 5/27/16

Loved the experience Jeff Crain made the entire process easy and he was always there when I needed him. I have already told friends to contact him for their loan needs.

Frederick S. - Floral City, FL | APR 2016

We loved working with Jeff and Nico. They kept us informed of changes and were extremely responsive to our questions. I would definitely recommend!

Nicole L. - 5/6/16

Loved the experience Jeff Crain made the entire process easy and he was always there when I needed him. I have already told friends to contact him for their loan needs.

Frederick S. - 4/25/16

Our loan officer, Jeff Crain, and his team were very helpful and knowledgeable. They communicated well throughout the process and stayed ahead of the game, which took the stress out of it.

Andrew P. - 4/21/16

Jeff, Joe, and Nico were fantastic!

Angela M. 4/11/16

Jeff did a great job both times we have used him!

Melinda H. 4/6/16

I appreciate the way Jeff kept me informed the throughout the entire loan process and his experience and knowledge was evident. He also helped me get insurance on the property which I appreciate.

Elizabeth H. - Bradenton, FL | Jan. 2016

I would like to thank Jeff Crain. He walked us through the whole process from A to Z . He was the best person in the whole world . Very understanding while absolutely honest, extremely knowledgeable and professional. He worked with us since the prep time and the shopping period . As fantastic and proficient as he was, we closed in 17 days. He did follow up through out , even after the process left his desk. He got us a fantastic rate and made the process as easy as I would never imagined...

Osama A. - 2/29/16

Jeff Crain anticipated issues, prepared me, and made sure we got to the finish line on schedule. Best service and best pricing - how often does that happen? A great experience!

Preston K. - 2/26/16

Great customer service! Jeff Crain was very easy to work with. He was thorough in his explanations to me and his whole team made home buying a very easy process. I will definitely be recommending him.

Andrea W. - 2/26/16

Jeff Crain was fantastic!

Robert B. 1/25/16

I appreciate the way Jeff kept me informed the throughout the entire loan process and his experience and knowledge was evident. He also helped me get insurance on the property which I appreciate.

Elizabeth H. 1/19/16

Jeff Crain was excellent!! Would recommend to anyone.

Staci G. 12-21-15

Jeff, Joe and Sue were awesome and made the process seamless. Enjoyed working with all of them. They were efficient and professional. Jeff was up front throughout with any issues or concerns. Our thanks goes out to the entire team.

Bryant and Cyndi T.

Jeff Crain and everyone else that worked on the loan for me were really great to deal with and made it a pretty easy process. I am extremely pleased.

Karl O

Jeff Crain and his team were amazing! They answered all of my first time home buyer frantic questions.

Nicholas E. – Chicago, IL | SEP 2015

Jeff and his team were incredible and extremely professional!

Deborah R.

Jeff Crain and his team were amazing! They answered all of my first time home buyer frantic questions.

Nicholas E.

Each and every person I worked with during my loan process was very professional and easy to work with.

Cathy H.

Jeff Crain and his team are excellent and he goes above and beyond his job duties. He was terrific!

Jennifer L.

Jeff Crain is fantastic! Truly professional. Exceptionally repsonsive. Extremely accommodating to get us to our target closing date.

Joseph G. – Tampa ,FL | JULY 2015

Jeff Crain was great

Jeff Z. – St Petersburg, FL | May. 2015

Jeff Crain was extremely professional - competent, responsive, creatively solved problems, maintained a positive and calm demeanor throughout the process. Really a great experience working with him. I would work again with Jeff Crain.

James K. – Tampa, FL | Jan. 2015

Jeff Crain was superb!

Jennifer Gray – St Petersburg, FL | Dec. 2014

Jeff Crain was an efficient and dedicated loan office. Jeff and his team were super responsive and if it not for Jeff's constant follow-up, it never would have happened, but it did, and it was a great experience!

Sean R. -- Saint Petersburg, FL. 10/21/2014

Jeff Crain and his team were super responsive to the demands of the loan application and I truly believe were it not for Jeff's constant follow-up with everyone, it never would have happened, but it did, and it was a great experience.

Sean R. 10/27/2014

About Jeff

Jeff started in the mortgage business in 2003 because he wanted to help others achieve a dream of homeownership. The job is both rewarding and challenging, and he enjoys building relationships with his clients and business partners.

Jeff attended Florida State University with a degree in business and criminology, which had nothing to do with mortgage origination. But he enjoys where he is at now and likes being able to help out people every day.

Jeff was born in Milwaukee, Wisconsin and raised in Racine, Wisconsin until he moved to St. Petersburg, Florida when he was 13. He currently still lives there and married his high school sweetheart and has two young boys. He enjoys coaching little league, traveling in his RV on the weekends and going to FSU football games.

Jeff interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
I ask many questions relating to what their goals are and what they want to accomplish, what are their short and long term objectives and how they can achieve them. Then I customize mortgage loan programs with various options to help them attain their goals.
What advice would you give new or first time home buyers?
I would tell them to make sure they ask a lot of questions, to have a full understanding of home ownership. It is important they know what price of homes they can really afford. It is good to look at what their total monthly housing costs would be. I will explain to them the different mortgage programs and how those affect their mortgage loan rate. It is important to choose a professional realtor to be working with and to keep in mind your total budget when searching for a home. I will help them look at their credit, explain the documents that will be needed and lay out the timeline for the mortgage process.
What can borrowers do to insure a smooth mortgage underwriting process?
Make sure you know what documents are required and stay diligent for any new document requests. Getting the documents to underwriting in a timely manner is important for everyone in the loan process.
What provides you with the most satisfaction in your job as a Loan Officer?
I enjoy my job as a loan officer because I can help people every day. It is fun finding the correct type of loan for each different clients and working with real estate agents, insurance and title companies. There are so many diverse people with so many different backgrounds that when you can get them into a home of their dreams, it makes you feel like you have really had an impact on their lives.

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