How long have you been in the mortgage business and what inspired you to get into it?
I've been in mortgage lending for over 15 years. I entered the business on an opportunity I received from a friend who owned a mortgage company. I enjoyed it so much I stayed there for 8 years before I pursued other opportunities within the industry.
How has the mortgage industry changed since you started, and what would you expect in the future?
There have been many changes in the industry especially after 2007. Laws have changed in the interest of protecting the consumer. There will always be changes, and having the ability to adapt while still giving the best customer service is very important.
What can borrowers do to insure a smooth mortgage underwriting process?
Borrowers can ensure a smooth underwriting process by providing clear documents that are requested of them in a timely manner. This will result in smoother and faster approval times. We are dependent on the borrower to provide what is required to obtain underwriting approval. They can help us help them by cooperating with all document requests.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
In my spare time I love spending time with my husband, family and friends. We love to travel when we can and I'm also active in soccer and tennis.
Tell us something that makes you unique or something wacky, yet interesting about you?
I refuse to grow up when it comes to sports. I play soccer with and against college aged players. No matter how painful it gets, I just keep playing!