Karen Bivans was incredibly helpful through the loan process. She was transparent and made sure all details were understood by me before I committed to anything. I highly recommend her!
Sagar S. | 05/05/2017
I'm happy I closed. The Loan Officer went above and beyond (Karen Bivens was great).
Stephen F. - Mansfield, MA | APR 2017
Karen Bivans was a pleasure to work with and answered all our questions.
Randal S. - Venice, FL | APR 2017
The level of customer service throughout the entire that I received from both Karen Bivans and Isabel Calderon were exceptional!!! It was them who you need to acknowledge for the high scores I provided.
Christopher K. - Harvard, MA | MAR 2017
The team (Karen and Diana) were very easy to work with and kept the process moving forward. I was very satisfied overall and have already referred another colleague whom is preparing to close their loan in the next few days.
Joseph B. - North Fort Myers | FEB 2017
Karen Bivins made the refinance process very quick and easy. She moved the process forward by keeping me informed as to what was expected, as well as the amount of time I had to transmit documents inorder to achieve a quick refinance. She answered my questions quickly and professionally, even when I needed more clarification and questioned her over and over, until I understood what was needed and why. Ms. Bivins conveyed a trustworthy enviornment, from which I felt very comfortable transmitting...
Samuel B. - Vancouver, WA | NOV 2016
I loved working my loan officer!
Mary M. - Marion, AL | DEC 2016
Karen Bivans is the loan officer and she was great and very responsive.
Greg V. - Clarendo, IL | NOV 2016
Karen was awesome. Super persistent and on top of everything. Very impressed and will use her again.
Laura K. - Chicago, IL | APR 2017
Karen was great! I enjoyed working with her: very friendly, helpful and responsive.
Antonio C. - Chicago, IL | APR 2017
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