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Kevin Keane

Branch Manager
14 Main Street, Suite 201, Madison, NJ 07940
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NMLS: 89852
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" I am extremely satisfied with Kevin and his team for all the assistance they provided to me throughout the process. They made it extremely easy for me and they took care of everything. That is the 3rd time using Guaranteed Rate and they have been consistent again and again. Excellent job guys and thanks for everything."

Kyriakos M - New Brunswick, NJ | Feb. 2016

" Kevin Keane made my house buying experience exceptional, he was so attentive and made it feel like I was dealing with a best friend. Guarantee Rate is extremely lucky to have him"

LOURDES A. - Hillburn, NY | Dec. 2015

Matt was very professional always available. explained every detail thoroughly! He was a pleasure to work with.

SandraR. – Linden, NJ| Feb. 2015

Everyone in this process was fantastic! Great customer service and just good people to work with.

Jaime S. - Freehold, NJ | Dec. 2014

Kevin is personable and professional! He helped us through the entire process immensely!

Lori H. -- Hazlet, NJ 4/24/2014

I want to thank you and all concerns for making this a seamless and quick transaction. Your customer service skills are exceptional. Guaranteed rate is the best I've ever been through.

Kirk W.

Kevin Keene not only walked me through everything, but did so in a friendly and supportive way. He also gave me some advice about paying down my debts that was a real game-changer. Honestly, when I talk about money I get a little nervous, but Kevin answered all of my questions and responded to emails almost instantly. He was (is) a really stand-up guy.

Dan M. - Kendall Park, NJ 5/2012

Kevin, I just wanted to express my appreciation for the outstanding service provided by you and your team in refinancing our home. Your personal service and attention to detail combined to make this transaction unbelievably easy for us. Thank you.

Dave and Nancy Bauchat

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Kevin interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I\'ve been in the business since 1998. I came from the commercial construction industry and saw this as an opportunity to change careers not knowing what to expect. I made the transition and never looked back.
What advice would you give new or first time home buyers?
I always tell my clients that the 2nd question they should ask, right after \'how much does the house cost\' is \'how much are the property taxes\'. Taxes in New Jersey can greatly impact your monthly housing payment and give a buyer/borrower a false sense of affordability. By knowing exactly what the taxes are, I can give them a real good sense as to monthly payment. I will also ask first time buyers what their comfort level is with respect to their monthly payment and then back into that payment to give them a sense as to how much house they can afford based on their monthly payment needs.
What part of the home loan process do customers find most difficult and how do you help them through it?
providing the right documentation seems to be the biggest issue. I try to overcome this ahead of time by being very specific in all conversations and then letting them know that I\'ll follow up with an email (which I do) that reiterates my instructions with respect to bank statements, paystubs, etc
What can borrowers do to insure a smooth mortgage underwriting process?
Providing the right documentation seems to be the biggest issue. I try to overcome this ahead of time by being very specific in all conversations and then letting them know that I\'ll follow up with an email (which I do) that reiterates my instructions with respect to bank statements, paystubs, etc.
Are you active in any local associations or community groups, and at what level? What goals and/or success have you helped these groups achieve?
I\'m a volunteer firefighter with one of the busiest all-volunteer fire depts. in the state of New Jersey. We respond to over 1100 calls annually and they range from the routine fire alarm to fully involved structure fires, vehicle fires, and motor vehicle accidents with entrapped occupants and hazmat situations. We train weekly and are as skilled as any paid dept. None of us get paid to do this, we just like the idea of giving back to the community and saving lives.
Tell us something that makes you unique or something wacky, yet interesting about you?
I like to take chances on unique experiences just to say \"I did that\". I\'ve gone skydiving from 15,000 feet up, I\'ve swam with Whale Sharks, (they are the size of a school bus.. look \'em up) and I don\'t mind entering a burning building because someone has to... it might as well be me.

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