Marc Purvis is great. I have used his services on a number of occasions and he has always made things work out for us. Marc is my go-to person for all of my mortgage lending needs. Thanks Marc!
Enrique S. | August 2016
Marc and his team are the best! Marc made sure to take the time explain everything to me, he went far above and beyond and we are very grateful. With a process this big things can get mixed up or forgotten but we always felt like the top priority. I will be recommending Guaranteed Rate and Marc to everyone I know, thank you so much!
Kelsie S. 07/07/2016
Marc is amazing! Buying a home was so easy because he drives his conversations with a customer service first attitude. He is always available and uses language that is understandable when unfamiliar with the language of real estate. I highly recommend working with Marc!
Jessica H. 05/09/2016
Thank you Marc Purvis so much for all your assistance. You were professional, timely, and extremely helpful during the process. We will pass along your information to any people we know that are looking for a home.
Dave M. | Sep. 2015
My loan officer Mac Purvis did an excellent job answering questions and keeping us on track to complete our transaction. I am especially impressed with Marc and his team who would answer questions on weekends and after hours. This is the second time we have used Guaranteed Rate mortgage in 2015 and would use them again.
Dann N. – Carbondale, IL | AUG 2015
Guaranteed Rate went the extra mile to make our loan close quickly. My wife was in a hospital from an auto accident in a town 4 hrs away and the closing department sent the docs to a notary in that town. I was dealing with insurance from the auto accident, my job and staying in a different town. Closing the loan during all the crazy things going on was the easy part. Took so much stress away from the situation. Thanks Marc Purvis, Monique Tolliver, Jennifer Decker and all others involved. I...
Leroy H. - Eureka, CA | Jan 2015
Thank you for the housewarming gift and your kind words. It's been my pleasure working with you all these years.
Doug and I appreciate your effort on the last deal, we closed because you stepped in, that means a lot to us. Thank you!
Sherry H. - Allen, TX | Dec 2014
Marc Purvis was excellent!
Todd T. – Potomac, MD | Dec. 2014
Marc, thank you for taking my loan to the finish line. My purchase would've fell through if you didn't step in with prior transaction experience to see the underwriting process through and advise me on next steps. Also, thank you for taking my calls late in the evenings and numerous text messages.
Kevin C. - March 2014
I want to send you a big â€œThank YOUâ€� for your excellent service and follow through. You made the process seamless and transparent. I would be willing to pass your name to other friends who may be interested in refinancing if you want.
Craig F. - Brewster, MA 8/2012
It went fantastic. Marc Purvis was great. He helped me through the whole process and was always just a phone call or email away to answer my bevy of questions. I now trust Marc and will give him my future business as long as I am able.
Jason S. - Buffalo Grove, IL (December 2011)
Thank you very much, Marcus, for your guidance and assistance on this matter! The closing went very well. I look forward to doing business with you in the future.
Emil S., Illinois - December, 2011
Marc guided our family through a complex transaction for our refinance. Throughout the process, Marc led the effort, kept us informed and tracked each stage of the process. We learned that superlative customer service can be possible even though we are half a continent away. The entire transaction was completed via the internet, fax and phone. We were deeply impressed with Marc's willingness to stay in touch not only during regular business hours, but also throughout the evening. His...
J. Hough (November 2011)
Marc was extremely helpful, patient and professional. I enjoyed working with him. He is an excellent representative of your company and encourages trust and confidence.
Douglas D., April 2011
Guaranteed Rate & Marcus Purvis were EXCELLENT!
They helped us with our refinancing every step of the way. Always impressively prompt, professional, thorough, and personable in their responses and communication. Patient, understanding, and responded to my queries to my satisfaction -- with no sign of being perturbed -- when I questioned their credibility or reputation. Everything went smoothly and we are thankful to have been able to reduce our mortgage to the excellent rate of 3.875% on a...
Ay Ling H. and Beth W., Northhampton, MA, Dec 2010
Marc is a mortgage broker everyone should have the good fortune with which to work. Not only is he strongly versed in all the technical details, he is patient and always committed to helping clients understand the process. I highly recommend him.
Nick K., Aug 2010
Marc presents himself in a very professional manner. The multiple times I've worked with Marc, he has been very thorough and efficient. He has great communication skills as he does a solid job of explaining tasks/directions as well as quickly following up to open questions. The bottom line is that Marc is very reliable and will get the job done.
Tim P., Sept 2010
Marc was always very responsive when we had questions or concerns and was very patient in explaining various details of both the lending process and the home-buying process generally. Since we were first-time home buyers, Marc's excellent communication helped us remain calm and comfortable throughout the home-buying process. He was an integral part of our team of professionals and was someone we could always rely on.
- Erik Derr (April 2010)
Thanks for all your effort. I am very happy that everything went as planned. At one point other lenders told me that it is not possible to close it on 20th but you guys were confident from the first day when I spoke to Kirk til the last day where Marc helped me close it. You both were always very responsive on the email/phone and always kept me updated on my loan status. I will spread the word for you and your firm.
- Vijay Bansal (January 2009)
Marc Purvis helped my husband and myself out by getting us organized with our financial situation. He is amazing and so is this company. He spoke to me as if we were long time friends. I appreciate when people go beyond the duty and do their job well and speak to you as a person instead of a client. I have and will continue to speak to people and turn them to Guaranteed Rate and to Marc Purvis. With the way the economy is today, it's nice to know of a mortgage company and a person like Marc who...
- Betty Tietz (January 2009)
I have already recommended Marc and Guaranteed Rate to my realtor and her husband who may be looking to refinance! Marc has been great, really walked me through this first-time purchase step by step. I'm very impressed with the assistance and service I've received from Marc and Guaranteed Rate.
- Laurie Noyes (March 2009)
I have only good things to say about Marc Purvis, my point of contact with your company. His communication skills were excellent, both in terms of staying in touch with me every step of the way, and getting answers to all of my questions in a timely manner.
- Margaret Turner (August 2009)
Marcus Purvis was extremely patient and spoke to me in terms I understood. This was my first home purchase and I did not know a thing going into this process. Marcus walked me through the steps and kept by my side through out the entire home buying procedure. His advice and great demeanor was not only well appreciated, but kept me from discontinuing my search many times. I now have the perfect home and am very happy he was there for me!
- Joe Petrovich (November 2009)
Mr. Marc Purvis did a top rate job representing your company. My closing was not an easy one or was getting me a rate that was acceptable to me. Mr. Purvis and his team did a great job of explaining the process to me, preparing the many documents more then once, and working through the several problems that came up. I would use Guaranteed Rate in the future and would recommend Guaranteed Rate to family and friends. On occasion I get an e-mail from a company that promises to get quotes for...
- Tom Zapler (March 2010)