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Marsha Gandy

Vice President of Mortgage Lending
621 NW 53rd St, Suite 410, Boca Raton, FL 33487
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NMLS: 60024
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TestimonialsCustomer testimonials Read more

Marsha Gandy was absolutely awesome in working with us through the entire loan process. Her communication put us at ease right from the start of the loan process. Thank you Marsha!

Christopher O. - West Palm Beach, FL | SEP 2016

Excellent customer service throughout the process. Continuous communication about the processing and status of the loan. Online document signing is very convenient.

Peter B. - Delray Beach, FL | AUG 2016

We love Marsha Gandy! This is our second time using Marsha and Guaranteed Rate for our home mortgage, and we couldn't be more pleased with our experience. We recommend her to everyone :) Thank you!!

Sarah B. - Boca Raton, FL | AUG 2016

I have gone through the mortgage process before with Guaranteed Rate & absolutely wanted to obtain my mortgage through Guaranteed Rate this time also. I have to say that Marsha Gandy and her team are the absolute best. Extremely professional, efficient, hard-working, and compassionate.

Celia G.-West Palm Beach, FL | MAY 2016

I was referred to Marsha Gandy by my realtor. This is my 3rd purchase of a home and have previously sold mortgages so I feel that I know a great wealth of knowledge mortgage broker when I see one. That would be Marsha! Herself and her team are wonderful and put my husband and I at ease thru this stressful yet exciting time. They are all true professionals and masters of this field. VERY EXTREMELY happy with my experience

Jennifer G. - 3/29/16

Marsha Gandy works hard and smart again. Thank you!

Kristy H. – Fort Lauderdale, FL | AUG 2015

Marsha Gandy is the best! This is my 3rd loan with her and I have recommended her to friends that have used her as well.

Nancy S. – Boca Raton, FL | July 2015

It is nice to work with people that know what they are doing.

Chris M. 11/4/2015

" This is my second interaction and Marsha made it easy the first time and just as easy the second time "

Stacy L.– Boynton Beach, FL | May. 2015

PERFECT, PAINLESS, PROFESSIONAL & COURTEOUS STAFF...THEY MADE WHAT SHOULD HAVE BEEN A BIT DIFFICULT HAVING TO GO THROUGH A FEW PERSONAL CREDIT ISSUES FEEL EASY AND EFFORTLESS I would not go anywhere else for a mortgage after this very professional & pleasant experience!!! Why would I? I love this organization!

Barbara F. 11/3/2015

Thank you so much for all your help throughout this process - you and your team are great! From our first conversation to the day we closed, you held my hand throughout the process and made it go as smooth as possible. Thank you to you and Kalinda for keeping me updated all the way and taking care of so many things for me. Working with you has been a great experience.

Samantha L. – Boca Raton, FL | May. 2015

Being able to do the application in the comfort of my home make me feel more secure about my information. It also made it very easy to update files that were needed throughout the process. Marsha is an outstanding loan officer to work with. She was able to answer all my questions help educate me in areas where I lack the knowledge. And to have her there at the closing made me feel more comfortable.

Jada C. 10/22/2015

Thank you Marsha. Everyone on your team was excellent to work with. I look forward to working with your team again soon on the next property

Scott M. 9/29/2015

Thank you Marsha for being candid with me from the beginning. Never had a misunderstanding or miscommunication about any of the process. Everything went smoothly, I enjoyed working with Marsha and her team!

Laureen P. – Boca Raton, FL | May. 2015

Marsha Gandy and her team were great in every aspect. I will definitely recommend you moving forward. Thank you so much!

Tony G. | Mar. 2015

When I shopped around, Guaranteed Rate offered a better rate without all the "gotcha" sales techniques

Joseph R. 8/31/2015

We continue to be thoroughly impressed by the work and services your team provides. Perhaps we'll be able to convince you to expand your business in GA on a more permanent basis. There's no doubt you'd do well here.

Anthony and Ashley J. 8/25/2015

Marsha Gandy and Scott Schnepf were both extremely efficient and easy to work with. They talked me through the whole process, answered my questions on email promptly and made the whole thing as easy as possible.

David F. - Boca Raton, FL | Dec. 2014

Marsha and her team were incredible - they went the extra mile for me every step of the way. No email question or phone call went unanswered, so I always felt a part of the process. Marsha clearly knows the business inside and out - her knowledge plus her patience were the perfect combination for me to know my options and choose the best mortgage solution.

Valerie H. 8/20/2015

Smooth transaction from the beginning to the very end

Elizabeth P. - Boynton Beach, FL | Nov. 2014

Marsha Gandy and her team were AMAZING!! The rates are very competitive and the people were top notch. Everyone was very friendly and provided a high level of service. I appreciated the follow up phone calls, emails, and prompt responses when I had a question. I also liked the fact that I can follow the loan process on the website and see where I am every step of the way. I would definitely recommend Marsha and Guaranteed Rate to any of my colleagues at work and friends.

Evenz E. -- Fort Lauderdale, FL. 9/26/2014

The whole team was great to work with and an excellent support system!

Christine F. 8/13/2015

Marsha was awesome!

Constance M. -- Palm Beach Gardens, FL. 10/10/2014

“Thank you for the great news of my closing! My experience with Guaranteed Rate, and especially Marsha Gandy, has been amazing. Marsha exceeded my expectations and I will definitely recommend her to my colleagues and friends.”

Evenz E. – Davie, FL – 9/2014

Marsha and her team made this such a fast and easy process! They were so delightful and easy to reach!

Katayoon B. -- Miramar, FL 7/26/2014

Marsha and her team were excellent! They were on top of everything from my first contact with them to the closing!

Charles L. -- Aventura, FL 7/21/2014

Marsha Gandy and her team were extremely helpful in every aspect! They went above and beyond to make sure we were happy! Marsha is a great asset to Guaranteed Rate!

Matthew P. -- Davie, FL 7/10/2014

Marsha was great and stayed on top of all issues to ensure they were resolved quickly!

Michael E. -- Fort Lauderdale, FL 6/24/2014

Marsha and her entire team were extremely helpful and accommodating. We could not have had a better experience!

Leslie B. -- West Palm Beach, FL, 2/17/2014

Marsha was very helpful and very informative and she answered all our questions.

Christopher M. -- Palm Beach Gardens, FL, 2/20/14

Thank you for working on my home loan and making the closing happen so quickly and efficiently. You do have an amazing team as well! I will definitely recommend you to anyone I know, you are the best! With Respect,

Victor P. - Palm Beach Gardens, FL

Aaron and I just wanted to thank you all for the amazing job you did guiding us through the purchase of our first home. You went over and beyond to help. Your responsiveness and patience were very much appreciated. Thank you all again :)

Lindsay and Aaron - January 2014

Marsha, As with my previous two experiences with you and your team I was thoroughly delighted with your service start to finish. Your timely communication, information, availability, and customer service are exemplary! Please relay must utmost gratitude to your entire team. I shared with my Realtor and closing attorney what confidence I had in using you and recommending your services, hands-down, to anyone in Charlotte needing a lender. It really was a pleasure.

Rev. Aaron M Assistant Pastor

Purchasing a second home when your first home is a thousand miles away can present a challenge to the buyer. In this age of rapid technology, it can be done, but what makes it a palatable situation are the human beings behind the emails, faxes, and phone calls. Marsha Gandy's Guaranteed Rate is one smooth-running operation with a team that is beyond capable. All correspondence with Marsha, Kalinda, Rebecca, and Boris was professional, helpful, friendly and reassuring. There is no doubt that...

Therese M. - 8/2013

Hey, check out this amazing review from Lisa about Marsha! “Marsha Gandy and her team were fabulous to work with. I highly recommend them!”

Lisa S. – 5/2013

Hey, check out this amazing review from Leslie about Marsha! “I had a great experience with Marsha Gandy at the Norton's closing. The buyers were extremely happy with Marsha's care as they are first time home buyers. Keep up the good work, Marsha!”

Leslie Arkin, Realtor – Boca Raton, FL – 6/2013

Hey check out the glowing review from Peggy about Marsha! “Marsha Gandy and her excellent team made the entire mortgage process easy. I always knew where we were in the process and they responded quickly when I had questions. I can't thank them enough for all the help they provided from start to finish. If you want the best mortgage broker in Boca Raton and surrounding areas, call Marsha Gandy!! https://www.facebook.com/guaranteedRate1

Peggy B. -- Chicago, IL-- 03/2013

Hey check out the amazing review from Leslie about Marsha! “I am very thankful to have been referred to Guaranteed Rate. The staff at Guaranteed Rate was responsive to my questions and very easy to work with. What a relief to not feel as if I were being taken advantage of or dismissed! Thanks Marsha for everything and your team for ensuring the lowest rate. I would recommend your services to anyone looking to refinance!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/

Leslie H. -- Boco Raton, FL -- 02/2013

I wanted to take a moment to thank you and your team for all the effort you put into helping me close on our home. As well as the patience your team showed towards all my calls and questions.

Gianny C. - Boca Raton, FL 12/12

Your associate Marsha Gandy is truly a gem of your industry. I had high expectations and this was one of those rare cases where my expectations were exceeded.

Tom J. - Pompano Beach, FL 10/2012

Just refinanced with Marsha Gandy. Never has been obtaining a mortgage been made easier or handled more professionally and efficiently. Would recommend her to anyone. Her company serves all states. Amazing group !!"

John R. - Naples, FL 10/2012

I am blessed with having an amazing mortgage person I can refer to buyers. I feel assured if she pre-approves them, it will CLOSE without problems and go amazingly smooth. It makes all the difference in the world

Sandra M. - Serafina Realty & Property Management

...I wanted to thank you both very much for all your help and hard work. We feel lucky and blessed to have had such a great team on our side throughout this adventure. Your help and work is greatly appreciated. Thanks to you we have realized a dream and we have taken our life a step forward in building a family. We are very happy with how things were done. Rest assured that when time comes I will not hesitate to recommend you and your company to anyone.

Marian & Allison I. - Boca Raton, FL 7/2012

Marsha assisted me with my mortgage on my new home. Not only did I get the best rate possible, but I also knew Marsha took special care of me because that''s how she conducts her business. With heart and soul and attention to every little detail. Marsha goes further than most other would in any business, answering questions before I knew I had them. I give Marsha and her team my warmest recommendations. Thanks Marsha!

Trine. A. - Boca Raton, FL 5/2012

Thank you all for all the help, assistance, focus and incredible customer service that I received. The mortgage and refinance process is extremely complex, but you all made it a very straightforward process. I am now the happy owner of a incredibly low mortgage rate, that will save me a huge amount of money.

David S. - Boca Raton, FL 4/2012

About Marsha

- Top 1% of Mortgage Originators in America 2013, 2014, and 2015 by Mortgage Executive Magazine

- Over 26 years as a mortgage loan originator.

- Owned and managed my own mortgage brokerage business for 12 years.

- Rotarian for over 15 years

- Past Board Member of the Rotary Club of Boca Raton Sunrise, Rotarian of the year 2006-2007, 2009-2010

- 2007 Woman Volunteer of the Year Nominee

- Mentor and founding member of the Business Networking International All-Stars Group

- Bachelor of Science in Electrical Engineering from the University of Florida

- Loves to travel, currently has traveled to 19 countries

Marsha interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage business for over 23 years and was inspired to enter the industry after my own experience of being a small investor for a number of years. I felt that the consumer would be better served if they were treated as I would like to have been treated when I was getting my own mortgages. Even today, after all of these years, my clients get the same level of service that I would demand for myself.
What advice would you give new or first time home buyers?
I would advise any new or first time homebuyer to first be prequalified for their mortgage in order to confirm all of their personal data that they will need for the mortgage is in order. To seek out this prequalification from a mortgage professional with experience and a wide variety of tools available to their client, and most of all, someone that has delivered as promised in the past to their family or friend referring them.
What part of the home loan process do customers find most difficult and how do you help them through it?
The support documentation is the biggest hurdle for borrowers today. I explain at the beginning of the process that when the multitudes of docs are requested it is no reflection on them and their credit worthiness, just the nature of the mortgage process today. Explain that if they approach the process with a bit of patience and sense of humor that the process will be a bit more tolerable.
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in Jacksonville, FL, and obtained a Bachelor of Science in Electrical Engineering from the University of Florida. Currently, I am an active member of Rotary Club of Boca Raton Sunrise. In my spare time I enjoy photography. I currently have two of my photos on display in a local community center and will have a show in the same center with 14+ of my photographs from the end of Aug. to the end of Sept. 2012.
Tell us something that makes you unique or something wacky, yet interesting about you?
I have a degree in electrical engineering and I worked as an engineer doing power distributions and controls. I left it all over 23 years ago to pursue what had been a hobby of helping people qualify themselves to get mortgages (which I did from the knowledge I had gained by getting my mortgages for my investment properties) into doing it as a profession.

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