Great experience. I've purchased several homes in the past, and this was the best!!!
Nanette V. | 08/03/2016
Very helpful every step of the way. Every email and phone call was returned promptly, sometimes even during non-business hours. We never had the sense we were not a priority.
Closed Loan 07/12/2016
I was so impressed by the quality of the support I was given, as well as the speed to answer my questions. Guaranteed Rate, especially Michelle Bobart, helped me through every step of the process, with kindness and care for my needs. I will ALWAYS recommend my friends and family to do a mortgage through Guaranteed Rate. I was so pleased with every aspect of my experience. They are professional, attentive and thorough, all very important attributes for this work! Thank you again, Michelle and...
Michelle Bobart and her team went above and beyond our expectations in this process. Michelle and her team were so exceptional that our lawyer, the sellers, the sellers' lawyer, and the title company facilitator were deeply impressed. Michelle is an invaluable asset to the Guaranteed Rate team and brand, and she and her team should be commended. I also want to mention that Kaide Elliot was amazing as she helped with some of the loan details, applications, and files throughout the process. We...
Nathan P. - Funded 6/13/2016
Michelle Bobart's team is as it should be. I recommend them all the time for mortgages as well as for insurance. If only they could sell internet :D Seriously, Michelle Bobart's team is the best!
David Z. - 5/17/2016
The process was very professional and pleasant. Everyone was helpful, efficient and answered all questions thoughtfully and quickly. We could not be more pleased.
Denise A. 05/02/2016
Michelle Bobart is the Queen of the Mortgage Opportunity. She makes a concerned effort to make the once impossible...possible. Thank you
Brandon D. 11-23-2015
Mariela and I wanted to say thank you to all that helped us out with getting the loan and closing on our condo. Our search was pretty lengthy in that we had to ask you for several estimates for several properties that did not work out. We really appreciate all your patience in the process. Now we have a place to call our own. Thanks again!
Chuck & Mariela S
Thank YOU! You and your team have been so wonderful to work with. It was such a seamless process from start to finish. I will definitely be recommending you to friends and family for future home purchases.
Hilary S. 08/17/2015
I just wanted to thank you all very much for the smooth process and responsiveness during my refi! The process was super easy and the closing at home was great.
This is my 4th mortgage/refi with Guaranteed Rate and the process has continued to be tremendous. Given the amazing rate we now have and no plans to move anytime soon, I probably won't be a client again for a while, but I will certainly continue to refer friends/family.
Joe D. 01/16/2015
Michelle and her team provided impeccable service from the first phone call. They really work hard to understand your situation and the loan process was smooth prompt and professional.
Thomas F. – Chicago, IL | Feb. 2015
Everyone at GR was fast and thorough. They kept everything moving and the only thing I had to do was sign documents. It was easy.
Bridget C. 12/14/2015
Hello all who helped,
Mariela and I wanted to say "thank you" to all that helped us out with getting the loan and closing on our condo. Our search was pretty lengthy in that we had to ask you for several estimates for several properties that did not work out. We really appreciate all your patience in the process. Now we have a place to call our own.
Chuck & Mariela S.
MICHELLE BOBART and her team were incredibly helpful and available throughout my loan process. They were informative and courteous. The ensured that I was able to close on time and even sent the closer to my house so my wife and I could sign at our kitchen table. Highly recommended!
Jeff M. – Chicago, IL | MAR. 2015
Michelle supported us through a difficult attorney situation and change in attorneys; this affected the ability to obtain a timely appraisal. However, Michelle helped us through this issue and maintained the mortgage process. She was clear with others on the team regarding the timing of deliverables. We appreciated the way Michelle, Karen, and Kaide interacted with others such as our investment advisors, insurance agents, and others, and kept us in the loop along the way. At the closing,...
David S. 11/7/2014
I have used Michelle Bobart 3 times and been very satisfied with the experience each time. Additionally, I've referred Michelle and everyone who has worked with her has had an equally good experience.
Christie T. 11/13/2014
We worked with Michelle Bobart, Karen Hyland, and Kaide Elliott. All 3 ladies were professional, responsive, personable,and handled our mortgage expertly. They answered emails and questions promptly and reliably, usually within minutes--hours. We sought advice from Michelle along the way and appreciated her patient, expert explanations. This made us comfortable along the way and supported our trust in Michelle and her team. Their expert, proficient handling of the steps and documents enabled a...
David S. 11/7/2014
Michelle Bobart did a great job and was professional, quickly answered all my questions and was very organized with everything. It was a quick, smooth process which saved me on my monthly mortgage. I would highly recommend her to family and friends.
Partricia F. -- St. Charles, IL. 9/29/2014
AMAZING EXPERIENCE! I would use Michelle, Kaide, Jessica and Karen again, and will recommend them to anyone else I know looking to get a loan.
The team that worked on my file was exceptional! They were always prompt and professional with all of my requests. They always made me feel that my file was a priority at all times.The team worked very closely with me to make sure that all of my materials were in order to avoid back and forth and multiple changes. I was able to benefit from their professional experience. As a first time home buyer I had many questions over the course of obtaining the loan and getting through the closing. All of...
We were incredibly impressed all the way through the process with Michelle and her team! We had a team of professionals working on our loan!
Brenton S. -- Chicago, IL 6/22/2014
“Everything went great! Michelle Bobart and her team at Guaranteed Rate are the best...they have the process down to a science which made things so easy for me. Prior to going with Guaranteed Rate, the home buying process had been a nightmare for me and I was seriously about to give up. Had Michelle not encouraged me to give she and her team a try, I wouldn't be enjoying my new home today! I would ABSOLUTELY recommend them!”
Elzinnia S. – Chicago, IL – 5/2014
Michelle was awesome I really enjoyed working with her. She was just very responsive and very patient, I can't say enough good things about her.
Lorraine T. -- Chicago, IL, 2/26/2013
Michelle’s team is really good, they are experts. Michelle did a great job of laying everything out and I felt very well taken care of. The team was set up very well and their roles seem to be very well defined, they work like a well-oiled machine! I always knew who to go to and the closing was a very easy process!
I would recommend Michelle Bobart at Guaranteed Rate to all my friends and colleagues. In all my refi experiences, this was the smoothest and most pleasant. From a timing perspective, all steps occurred exactly as described. There was a team assigned to my application and everyone was in the loop about the status of my re-fi, so if one individual wasn't available, the team was still in a great position to provide me with feedback. Additionally, the outside agents (appraiser and notary)were...
Dear Michelle and Team,
We received the most wonderful package from you today! The handwritten card, salt and pepper grind and the home finance file (with enclosed docs) are all first class just like the service we received from you! We are enjoying our home tremendously making new discoveries daily. We won't give it a second thought whenever we have friends or family looking to finance or refinance a home purchase; we will certainly refer them to The Bobart Group.
Rae and Mark W.
Hey, check out this amazing review from Lisa about Michelle!
“I have worked with Michelle Bobart for almost ten years. She has financed and refinanced my house and my investment properties at least 5 times. I have worked with others and while some have been efficient, Michelle is also pro-active and a fun person to work with!”
Lisa S. – Chicago, IL – 5/2013
Hey check out the amazing review from Tracy about Michelle!
“The experience excellent better than expected! Michelle and her team were awesome and very responsive. The ultimate outcome was exactly the way it was communicated to us! Thank you again for making this a seamless process for my family!”
Tracy W. -- Woodstock, GA -- 04/2013
Great. It was such a pleasure working with Michelle Bobart - you truly have an incredible staff, and it is because of them that I chose to go with Guaranteed Rate to refinance my mortgage. All of them were very helpful throughout the entire process, spent hours collectively educating me, walking me through the process and answering my every annoying question. Guaranteed Rate couldn't have done anything more for me regarding this refinancing. They truly exceeded my expectations.
I've been a client of Michelle Bobart's for nearly 10 years and her team performed at the highest level. Their commitment to superior customer service is the reason I prefer to work with them.
Michelle Bobart at Guaranteed Rate is the one I send everyone to, her service is the best.
Michelle Bobart and her team are relentless, just like me. It was really awesome to know she was trying as hard as I was to get this done.
On behalf of my family, I would like to personally and wholeheartedly extend my thanks to you ... Going into this financial move, we were not quite sure what to expect when it came to options, approaches, or alternatives. Our point person throughout the process exceeded our expectations when it came to response, communication, and thoroughness on all of these issues. We were extremely impressed with her professionalism and ability to relate to our concerns. She guided us through the important...
Just wanted to let you know how great it was working with you. You continually went above and beyond, and my wife and I felt confident we were getting the best deal possible. And having never bought a home before, you were instrumental in making sure we were educated and had everything in place.
Thanks so much for your help in making the sale of my new home possible. I appreciate your help and look forward to working again with you and your team in the future!
I can’t say enough about the excellent quality of service I received. I’d recommend your organization in a heartbeat and will keep my ears open so that I can share your information with prospective clients!
Everyone I dealt with was great. You all helped when I needed it and I really appreciate all the time and effort you each put into helping secure this property.
Thank you for all of your help through the home purchasing process. We were both impressed the first time we met you Michelle. I want you to know how much I appreciate all the help you gave me along the way. Thank you for being so patient with me and answering all of my many questions regarding the mortgages. It made the process so much less frustrating knowing that you were always there to help if I needed any clarification. From the first consultation at your office to the closing with...
We cannot thank you and your team enough for helping us through the difficult process of buying our 1st home! You made our experience virtually painless and stress free. We have been recommending all of our friends to your great staff!
Jennifer and Leonard
We fully intend to pass along your name to those in need. We would like to thank you and your staff for such a seamless transition into our new loan. Our realtor had nothing but good things to say about you, and now, we do too!
Megan and Jake
I am the realtor on this closing. From my perspective you all did fantastic. I had no issue from the start to the closing. I was very impressed with the timeliness of all involved. This was a quick sale and an even quicker close and in this market I couldn’t be more pleased with all parties involved.
Thanks for everything! The support from you and your team was awesome! I can only wish that my buyers had used your firm – it took them over 5 hours to close! Thanks again for everything – it was a pleasure working with you!
We wanted to thank you so very much for everything you and Guaranteed Rate did for our family with regard to getting the mortgage. Because it was a short sale, your turn around time with all of the documentation and getting it taken care of was so great! It was very stressful time, and you made it seem effortless, so we thank all of you for working with us and for us!
Tom and Randi G.
Thank you for everything! You were consistent, savvy and helpful at all times (and all hours!) which was amazing for a first time buyer. The fact that you met the closing date with no time at all was miraculous and it was wonderful to see Michelle at the closing itself. Thank you for the basket! And thanks for all you did.
Carrie and Scott
Just wanted to say thank you for the work you and group did on my mortgage. The team was a delight to work with and all of your referrals were great too! I’m so happy with how it all turned out! Thanks!
Thank you so much for the thoughtful closing gifts. The pre-labeled folio and address stamp are both very useful and much appreciated :) You and your team have been great and made the process pleasant and easy!
Lauren C. E. 11-25-2015
Thank you very much for all of your patience, understanding and of course high level of professionalism which made the deal possible. You are absolutely the best team I came cross ever.
Again thank you so much for your help which turned around the situation completely.
Wish you all the very best in everything you do!
And I’ll be in touch since I’ll be stuck with you for a while. =)
Judy T. 10/23/2015