We especially liked signing all the final documents at our home. That was very convenient. We had a great experience and would not hesitate to work with Mike Metz and his team again.
Richard H. – Phoenix, AZ | OCT 2016
Everyone was very helpful, the loan process went faster than expected.
Gary E. – Glendale, AZ | SEP 2016
Guaranteed rate team was awesome! Special thanks to Kimberly and Rebeica.
Chris Y. – Tempe, AZ | Aug. 2016
I have done business with Mike for several years now and have found him and his staff to be professional, responsive, and focused on making sure I get the best deal possible.
Lisa R. – Tempe, AZ | Aug. 2016
Mike was incredibly timely, friendly, and efficient.
Alice W. – Phoenix, AZ | 2016
Guaranteed Rate was the best - they kept me informed throughout the process. They also did not wait until the last minute to request documents - once they realized something was needed they asked for it. I would definitely use them again!
Lawrence M. – Sun Lakes, AZ | AUG 2016
We did a FSBO and needed to close quickly, without the help from the professionals at Guaranteed Rate we would never have closed on time and with the loan we wanted. Thanks again Guaranteed Rate!
Brian N. – Gilbert, AZ | AUG 2016
Donna, Mike's assistant was amazing. Everyone in the Phoenix office were amazing.
Scott R. – Phoenix, AZ | AUG 2016
Mike Metz, Diana Fernandez, Rebec Romanet, Kimberly Hale, and Donna Rinaldi are a great team. Very proactive and always available. Thanks for your great service.
Wes G. – Scottsdale, AZ | AUG 2016
I always felt that Kimberly Hale had my back through the loan process.
Mark V. – Tempe, AZ | Jul. 2016
Professional staff, great follow up, good team, they cared about what they do and their customer. Thank you Michael Metz and Guaranteed Rat!
Anne K. – Scottsdale, AZ | JAN 2016
Mike Metz and his staff were efficient, patient and helpful. It had been 30 years since I last applied for a mortgage loan, and there were many changes/requirements. Mike's attitude was always positive and encouraging; that meant a lot when time crunches occurred. Everyone in the GR chain was helpful and skilled in each phase/element, even to getting me a good rate for homeowners insurance
Patricia M. | JAN 2016
Mike Metz and his group made this process the easiest I have ever done. Very stress free! Everyone I worked with was extremely helpful. Thank you all for the easiest transaction ever!
Carol G. – Phoenix, AZ | DEC 2015
Mike and his team worked with me over the phone and e-mail quickly and efficiently, even the notary guy came to my work and all the papers were signed during my 30-minute lunch break! I even cancelled the lawyer because these wonderful people took care of removing my ex's name from the title. I have told all my co-workers about my great experience with Guaranteed Rate and I would highly recommend it to everybody.
Alfiya J. – Glendale, AZ | Oct. 2015
Thank you Michael Metz for helping to get this transaction closed. Its been a pleasure working with everyone, especially everyone at Guaranteed Rate for getting this condo project accepted for financing couldn't have done it without you. You will be highly recommended!!!
Kim V. – San Diego, CA | AUG 2015
Everyone at Guaranteed Rate were stellar and went above and beyond the call if duty from my perspective. Thank you again.
Jeremy J. | Mar. 2015
I cannot thank Michael Metz enough for all his hard work, it was a great pleasure working with him and I will definitely refer others your way. Thank you so much!
Elliot W. | Mar. 2015
I want to thank Mike and his team for helping make my refinance process with a great success. Best wishes to all of you!
John A. | Mar. 2015
Fastest most efficient close ever! From Mike down, great job by the entire team.
David M. – Phoenix, AZ | Feb. 2015
The entire process was exceptional. Mike certainly knows the system, and I am grateful for what he has done for me and my family. Team were pleasant, knowledgeable, and courteous.
Richard R. – Glendale, AZ | Jan. 2015
Thank you Mike and your team, for helping me with the re-fiance and cash out. Always a pleasure to hear you on the radio.
Mike was great and incredibly helpful.
James S. -- Phoenix, AZ. 9/29/2014
I am so with the service of Mike Metz and Erica Johnson in the handling of my mortgage refinance. Their knowledge, professionalism and patience were unparalleled. Special thanks to Erica Johnson for being there day and night, keeping me informed every step of the way & answering all my questions. I am forever grateful for the hard work put in by these two in getting my loan approved. Once again thanks for the hard work and I look forward to doing business with Guaranteed Rate in the future...
What a pleasure to work with Erica Johnson. She is businesslike, efficient and personable.
Erica is doing great, she's a hard worker. Hope you keep her on your team for years to come.
Every member was polite and very easy to work with. I'm so glad my son referred you to me. And I will do the same.
I wanted to personally say thank you for all your work and time you put into this closing. From the day escrow was opened, we completed and closed this file in 16 working days. You all have been very responsive and helpful on anything that was needed.
Mike, you have a great team working with you. I experienced the most professional and friendly communications from everyone. I will give you the highest recommendation and am very pleased you still are personally involved just like the Sunstate...
Cole W. - Realtor
We finished our loan process and would like to take this time to thank you and your team. I am amazed ! You and your team made it possible for us to refinance. Every member was polite and very easy to work with. I'm so glad my son referred you to me. And I will do the same.
Janice P., 9/17/14
Mike was great! He made it a very easy and stress free experience.
David H. -- 8/31/2014
Mike has the best follow up I've seen in a long time and really takes the time to explain things thoroughly. Thankful for the referral!
Thank you Mike!!! We are so excited! We wouldn't have been able to have this house without your help.I can't tell you what a great help you've been. Such a positive experience from the beginning.
I am as impressed with your performance and capabilities today, as I was during the first refinance I did over 8 years ago.
I will be the first to recommend your team when friends or colleagues are seeking a home lender.
Thank you again for always making us feel like valued clients and for doing such a thorough job of finding a product which fits our needs so well, it seems like it's a "customized" product developed just for us.
We were very impressed by your professionalism and speed in getting the paperwork processed.
We really appreciate how responsive your team was and also the time you took to explain the processes and go over alternatives.
Samuel and Kristen M.
Thank you for all the time you have spent with me over the years in refinancing and purchasing loans. Your insight and advice have been invaluable.
Your valuable industry knowledge and experience in the mortgage industry provided us with clear information!
I want to thank you both for your help in closing at a lower interest than we originally discussed. Thanks for all your help--hope this coming year is good to both of you.
I know we probably weren't the easiest to deal with, but thank you from the bottom of our hearts for not only helping us with our mortgage but for being so professional as well!!!
Mike was accessible and helped by suggesting a number of alternative approaches we could take.
The speed of the process versus the other lender is impressive!