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Pamela Guardino

Vice President of Mortgage Lending
320 W. Ohio St, Ste 410, Chicago, IL 60654
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NMLS: 1413942
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TestimonialsCustomer testimonials Read more

The entire staff was great to work with....... They were well informed and answered all our questions in a very prompt manner. Look forward to working with Guaranteed Rate for all our future mortgage needs.

William Z. - Northfield, IL | Dec. 2015

About Pamela

Pamela brings to the mortgage industry a wealth of knowledge from her years in the automotive business. Customer driven, service oriented, she goes above and beyond to ensure the most efficient, easy and expeditious loan experience possible.

Teaming up with Henry Apfelbach, a 30 year veteran in the mortgage industry, we offer a wide range of expertise and experience.

Pamela interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage business for a little over 1 year. After working for 30 years in the automotive finance industry, I was inspired to make the move to mortgages by my husband. He has been in the mortgage business for over 30 years. We both knew my experience with automotive finance could help clients looking for mortgage financing. It was a great move that allows me to assist my customers in realizing their biggest dreams.
What advice would you give new or first time home buyers?
The most important advice I give first time home buyers is to take the time to get prequalified before shopping for your first home. Find a loan officer who takes the time to listen to your needs and investigates what is most important to you. Your mortgage may be the biggest investment you make in your life. You need to find a knowledgeable professional who will partner with you, not just through closing, but throughout the course of your investment.
What part of the home loan process do customers find most difficult and how do you help them through it?
Borrowers can struggle with the amount of documents needed throughout the mortgage process. Part of the reason I choose to partner with Guaranteed Rate is because they help me streamline this process for my customers. With our Digital Mortgage, borrowers can get prequalified in as little as 20 minutes. We then use Transfer Safe to simplify the document collection process. In addition to our technology, I am always available to answer questions. I pride myself of preparing my customers so there are no surprises.
What provides you with the most satisfaction in your job as a Loan Officer?
Building long term relationships with my clients is a priority for me. I spend time on financial planning to make sure you have the right loan for your situation. At the end of the day, I enjoy knowing what I do helps people achieve their dreams.
Tell us something that makes you unique or something wacky, yet interesting about you?
I am a very flexible woman. I am as comfortable at a black tie affair as I am riding my Harley Davidson. I am also a mother, and have a son with Cerebral Palsy. He has grown into an incredible man and is a big part of my life. I am a lover of dogs. Amber my Yorkie and Fergie my Shih Tzu are the bosses of my household!

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