What people are saying... What people are saying... Back to profile
Paul and team did an excellent job and I will continue to refer
Joseph P. - Swampscott, MA | Feb 2022
Paul Archibald was great to deal with. His team made the process very easy.
Stephen G. - Milton, MA | Feb 2022
They were very professional and well experienced
Ramesh P. - Andover, MA | Feb 2022
Very easy process. Online checklist and upload tools and good communication
Timothy O. - Wellesley, MA | Feb 2022
Very easy to work with the team. They answered all of our questions and helped guide us through the process. Quick and efficient, My only regret is that I wish I did it sooner!
Kenneth O. - Manchester, CT | Feb 2022
Great service. Very helpful. Quick responses and a pleasure to work with.
Scott K. - Whitman, MA | Jan 2022
The entire team was very helpful throughout the loan process. They guided my wife and I through each step and were very easy to work with.
Patrick B. - Charlestown, MA | Jan 2022
The process was easy. Paul Archibald and team were a pleasure to work with.
Daniel C. - Quincy, MA | Jan 2022
The process was fast and easy. Uploading documents and digitally sign partial Closing docs made everything so much easier.
Nicole B. - Randolph, MA | Dec 2021
As a first time homebuyer, working with Paul and his team was very straightforward. They were patient with my questions and instilled trust that we will be able to finish the process easily and successfully - as we did.
Roy R. - Westborough, MA | Dec 2021
Very helpful overall the process, and very communicative solving questions and helping
Ronald U. - Westford, MA | Dec 2021
Excellent customer service
Jaclyn B. - Easton, CT | Dec 2021
There was continuous contact- I never felt like I was being ignored.
Erik V. - Arlington, MA | Nov 2021
The customer service and speed to close were exceptional! Paul Archibald and his team are very knowledgeable and great to work with!
Ryan M. - Darien, CT | Oct 2021
Technology simple. Follow-ups clear
Paul C. - Hingham, MA | Oct 2021
seamless experience, great communication, competitive rates
Keith K. - Arlington, MA | Oct 2021
Very insightful and responsive throughout the process.
Charles M. - Sanford, FL | Oct 2021
i like the transparency and speed at which the refinance process was handled.
Karthik P. - Nashua, NH | Oct 2021
Team was very responsive and the platform/software is user friendly.
Michael M. - Boston, MA | Sep 2021
They are able to make complicated process easy...
Gatis S. - Dedham, MA | Aug 2021
This is our third refi with Guaranteed Rate and it was very smooth and painless.
James W. - Groton, MA | Sep 2021
Paul Archibald and his team are communicative, know their product and work quickly
Benjamin M. - Milton, MA | Aug 2021
The refinance process was very smooth and efficient from start to finish.
Thomas S. - Milton, MA | Aug 2021
The process was very straightforward and a lot of support from the team on any questions.
Kenneth O. - Manchester, CT | Jul 2021
Paul and team were great throughout the process.
Robert D. - Hingham, MA | Jul 2021
appreciated the fast turnaround from approval to closing on my refinance
Elisabeth D. - Bostn, MA | Jul 2021
I found the process easy! This is my third loan with guaranteed.
Annmarie B. - Sandwich, MA | Jun 2021
Helpful, efficient, smart , understanding- all around excellent customer service
Lynn G. - Hull, MA | Jun 2021
We received a good rate and were very happy overall. There was some back and forth with finalizing documents that created a little extra work for us and ultimately a small delay.
Christiana S. - Dover, MA | Jun 2021
Paul and his team were amazing to work with.
Adam C. - Canton, MA | Jun 2021
Great process. Everything online. Transparent and relationship based
Yasin T. - Weston, MA | May 2021
fantastic experience with Paul Archibald and his team. Fast and efficient process with online documentation. Friendly and enjoyable to work with.
Bradford B. - Norwell, MA | May 2021
Very responsive and the process was seamless.
Alfred C. - North Attleborough, MA | May 2021
They are absolutely fantastic people to work with.
Laurinda N. - Marshfield, MA | May 2021
The entire process was smooth and seamless. Paul Archibald and his entire team executed flawlessly on my loan. In addition, the bundling of services took a great deal of stress off of our shoulders.
Timothy T. - Melrose, MA | May 2021
Paul was hands on. Trustworthy. Knowledgeable. And provided quick feedback.
Michael M. - Milton, MA | Apr 2021
Ease of transaction. Good follow thru. Pleasant employees.
Brett A. - Boston, MA | Apr 2021
Good rate. Smooth process.
Peter S. - Hingham, MA | Apr 2021
They were very helpful, fast, and efficient. The whole process was quick and painless.
Kuon L. | Mar 2021
The whole process was easy and always someone available live to help.
Christine S. | Mar 2021
Paul is amazing. Very thorough, makes the process very easy and laid back.
Rosalba M. | Mar 2021
Paul’s communication is strong and consistent and he is willing to answer questions and explain anything unclear.
Benjamin M. | Feb 2021
Paul Archibald is a great broker - he is diligent and responsive and always gets his clients the best deal.
Ethan D. | Feb 2021
Paul Archibald has been very helpful to me and other family members over the years. I trust him.
Steven K. | Feb 2021
Paul Archibald and his team’s responsiveness and knowledge.
William R. | Feb 2021
Great value, service and transparency!
Daniel Z. | Jan 2021
Good rates, easy process. Enjoy working with Paul, he does a great job of looking out for his clients.
Michael M. | Feb 2021
Great service - made the refi super easy
Brian W. | Dec 2020
They were responsive to my questions regarding my loan.
MICHAEL W. | Jan 2021
Everyone was easy to work with, they answered my emails within a few minutes of me sending it they took the time to explain everything and made sure I understood what was happening every step of the way
Jennifer R. | Dec 2020
The team I worked with was very helpful
Benjamin C. | Jan 2021
Paul and his team at Guaranteed Rate were extremely easy to work with and communicated clearly throughout the whole mortgage process.
Andrew T. | Aug 2020
Great service from Paul and his entire team. Everyone was very professional and pleasant. The team worked very efficiently and made the process fast and easy. The Guaranteed Rate dashboard was also very user friendly which made the process smoother than past experiences.
William M. | Dec 2020
It was overall a very straightforward process and Paul was very helpful with the process. He eases my mind as a first time homeowner who has no prior knowledge regarding homeowner loans.
Hiu Yan C. | Jan 2021
Great rates and super easy process. Excellent communication.
Keith K. | Aug 2020
Service was exceptional. Online platforms allows process to be easier, Flash close saved a lot of time, closing document review before close also is great tool.
Gatis S. | Sep 2020
Very smooth process, Mr. Archibald was great to work with.
Pierce N. | Oct 2020
Paul and his team were a pleasure to work with. He was very responsive to our needs and even helped us expedite the process to close a week earlier than originally scheduled. Overall, it was a great experience.
Jeremiah H. | Nov 2020
Very smooth process, any questions were addressed quickly. The whole team was very helpful.
Jonathan P. | Dec 2020
the team was knowledgeable and accommodating
Tara T. | Jan 2021
Excellent service, Paul Archiblad was great
Robert N. | Aug 2020
This is the 3rd+ occasion we have worked with Paul & his team. We have a relationship with Paul now over the years & I trust Paul & team....working with Jamie during this process was great - very responsive & communicative during each step. This process was a Re-fi on our property.
David O. | Sep 2020
Great experience with Paul. He was attentive, professional and very helpful.
Lauren G. | Oct 2020
Persistent but not pushy communication, able to avoid an additional appraisal (especially desirable during a pandemic), and timely closing during a time when many are refinancing.
Olivia K. | Nov 2020
Everything went so smooth and fast
William M. | Dec 2020
Very easy to work with, extremely helpful. Answered all of my questions in very professional manner
roberta h. | Jan 2021
great communication throughout the process
Matthew B. | Aug 2020
Everything went smoothly and we closed in a timely fashion.
Thomas S. | Sep 2020
They made the whole process seamless
Justin G. | Oct 2020
Great service, they managed to make complicated process easy to complete.
Gatis S. | Dec 2020
I had a good experience woking with Paul and team
Karthik P. | Jul 2020
Everyone was very helpful and easy to work with
Steven K. | Jun 2020
They did good job, it was easy and rapid.
Gatis S. | May 2020
Very attentive service from Paul Archibald and a highly competent team supporting him
Daniel Z. | May 2020
Paul was great to work with and you guys have the lowest rates around! Paul was also highly recommended by our best friend, who is a real estate agent and after working with him, we understand why!
Timothy F. | May 2020
Great customer support and easy platforms for uploading documents. Seamless process all around.
Michael M. | May 2020
Communication was clear up front and the online portal makes uploading documents easy.
Benjamin M. | Apr 2020
The process was incredibly easy and I loved the digital platform. Plus, whenever I needed to talk with a human, they were always available in a timely manner.
Dion C. | Apr 2020
Easy application and approval process
Mark F. | Apr 2020
We had a painless experience with our recent refinancing with guaranteed Rate and Paul Archibald in particular. The whole team really did a great job laying out the requirements and informing us of timelines so we could make the closing process go smooth. I also having to say the ability to do the closing in our home really made it much easier for us as we have an infant and a 2 year old which makes logistics challenging at times.
James W. | Mar 2020
Nice smooth transaction and they were very attentive.
Eliott H. | Mar 2020
When I needed assistance there was always a representative to speak with.
Annmarie B. | Feb 2020
Process was smooth and efficient. Paul and his team communicated very well.
Andrew M. | Feb 2020
Was very satisfied with the whole process. The expectations were clearly laid out in the beginning and were pretty on point. Paul was very accessible for any questions or guidance throughout and his team was very helpful in the documents gathering phase.
Jonathan M. | Jan 2020
Paul Archibald was excellent to work with.
Daniel C. | Jan 2020
Great team to work with. All very pleasant and the technology made the whole process easy
Lynn G. | Jan 2020
Responsiveness and speed of getting the refinancing done.
Georgios P. | Nov 2019
Fast, responsive, professional, and friendly.
Tai V. | Nov 2019
Your team did a fantastic job with (1) pushing things along, (2) chasing down answers in a timely fashion, and (3) keeping me in the loop.
Phillip C. | Oct 2019
Paul and his team made the refinance seamless. The ability to upload documents and know what is need when made this process painless.
Tillman J. | Sep 2019
The whole process was very smooth and made even easier by helpful technology!
Alexander D. | August 2019
Thanks very much to Paul Archibald and his team of professionals for making obtaining my mortgage as smooth as could be. The only hold up ended up coming from my work not responding in a timely manner to requests for employment verification, but Guaranteed Rate kept me informed so that I could move this along. The confidence that I had in Guaranteed Rate's ability to help me close on time allowed me to waive my mortgage contingency, which ended up being the deciding factor in having my offer selected over 11 others, with 2 other offers matching my price. Thanks, Paul!
Olivia K. | July 2019
Paul has continued to be very helpful and made the process smooth.
Rory M. | July 2019
Saved me money with my refinance! Wish the rates were more transparent somehow during the process. Also, felt like I missed an opportunity with upcoming rate drop but timing wasn't ideal with a baby on the way.
Granvill H. | July 2019
Paul Archibald was a very good partner throughout the financing process, always available to answer questions and provide his perspective, even when he didn't have full control of a specific question.
Guilherme M. | May 2019
Paul and team provided great service and advice. Fast responses at all time of days to meet my demanding schedule.
Anthony L. | April 2019
Paul and his team were very professional and helpful from Day 1. It helps that everything is managed online.
Yasin T. | April 2019
Paul Archibald was very responsive and helpful.
Gregory J. | April 2019
Team worked with me on timely manner, they where able to make process easy and smooth. Nice work.
Gatis S. | April 2019
Paul Archibald and his team were extremely organized and did a great job of communicating with us along the way.
Patrick N. | March 2019
Paul Archibald was excellent and made this an easy process. We were lucky to have him as our officer.
Stephen G. | December 2018
Can’t say enough good things about Paul. He is a true pleasure to work with and I recommend him to anyone I know in need of real estate loan services.
Jason S. | October 2018
The process to upload the documents required for the refinance process was tedious but Paul and his team were fantastic.
Deirdre R. | August 2018
My brother and I have now purchased 2 homes utilizing Paul & his team. I would highly recommend Paul & his team to others. If we decide to purchase another home & re-fi a current home in the future, I will be reaching out to Paul. Thanks!
David O. | July 2018
Paul and his team where outstanding. While dealing with the realtors was stressful, the mortgage process was smooth. I will make it a point to recommend Guaranteed Rate and Paul to all my friends.
Ruben G. | July 2018
Very responsive and helpful! Smooth process start to closing. Thank you!
Granvill H. | June 2018
Paul was fantastic to work with - very available, professional and easy to deal with. He made a complex process simple.
Julia T. | June 2018
Paul Archibald and his team were fantastic to work with, I specifically appreciated the regular communication, willingness to address all of our questions and superior technology which GR offers its clients to upload documents, etc. Thank you for a great experience - I will be referring my network to Guaranteed Rate!
Robert T. | June 2018
Paul was great, appreciate the help!
Rory M. - April | 2018
Paul and his team were professional, prompt, and made this entire process very easy for us. We are now in our dream home thanks to them.
Patrick S. | March 2018
The process were seamless- Even though there were several steps and people involved, this was explained in advance so there was no confusion. Paul personally had oversight. I greatly appreciated this. Paul was available for a call even after hours or over the weekend.
Maria G. - Quincy, MA | MAY 2017
Paul and his team clearly communicated every step of the loan process and made themselves available for all of my questions.
Michael M. - Dorchester, MA | MAY 2017
Paul Archibald was excellent and attentive to us during the entire loan to closing process. The process was methodical and timely. Thanks for making this so easy!
Elisabeth E. - Norwell, MA | MAY 2017
Paul Archibald and his team were amazing to work with!
Michael F. - Mashpee, MA | MAR 2017
Paul Archibald and his team made our experience great. I have worked with Paul in the past and will work with him again in the future. He is very consultative, asks the right questions, and facilitates the process in a manner that is effective without being aggressive or pushy
Michael P. - Dover, MA | MAR 2017
Paul goes above and beyond the call of the average loan officer. He was patient, well informed, communicated well, and was streamlined with his request. He guided me correctly on the rate and was punctual with all of the closing docs. His team made the application process very easy and if I had any questions they were answered in a very quick and professional fashion.
Mark C. - North Falmouth, MA | DEC 2016
Paul and his team were extremely responsive and friendly. They explained everything that I had questions about in detail. Great team! Thank you
Marianne J. - PELHAM, NH | DEC 2016
The whole process was seamless and Paul Archibald and team were great to work with. I would definitely recommend.
William S - Needham, MA | NOV 2016
Paul was excellent and made the process very simple and straightforward. Would recommend him anytime.
Brian F. - 5/31/16
Paul is great to work with. I felt like he truly had my best interest in mind. It was very easy to upload the correct paperwork and docu-sign made things seamless.
Renee T. - 7/12/16
We really enjoyed the ease of the application process and the digital signature option for most of the paperwork. My wife and I had many questions along the way and the staff at Guaranteed Rate answered all of them. Start to finish, the entire process took about a month.
Gino B. - 5/31/16
Paul as always was very professional and responsive. I would highly recommend Paul to a friend.
Daniel B. - 6/10/16
Paul and his staff were very reliable and quick to respond. Any and all issues with the loan were addressed quickly and with great ease on my part. I did not have to worry. I have already recommended them to other friends and colleagues.
Kuon L. May 23, 2016
I've been with Paul Archibald for several years and through multiple refi's. His rates are great and the process is straightforward and simple.
Matthew P. - 4/6/2016
Paul made the refi experience very pleasant and kept us well informed each step of the way.
Daniel C. - 3/25/16
Paul is great to deal with and made it happen yet again. Can't thank the team enough.
Jason S - Hooksett, NH | Feb. 2016
Paul Archibald was a pleasure to work with - professional, informative and made the process seamless for us. We would strongly recommend Paul and would certainly use him again. In fact, I already recommended him to my sister who used him about a month ago and felt the same exact way!
Elizabeth F. - Boston, MA | Jan. 2016
Paul was great to work with. His team did an excellent job on our refinance.
Louis E. – Boston, MA | Feb. 2016
Paul is great to deal with and made it happen yet again. Can't thank the team enough.
Jason S. – Hookset, NH | Jan. 2016
Paul was great at coordinating the various steps of the process.
Gerhard L. – Cohasset, MA | Jan. 2016
Paul and his team are professional, accessible and very helpful throughout the mortgage process. I have recommended him and his team to several friends and family members already.
Leonidas E. – Boston, MA | Jan. 2016
Paul Archibald was a pleasure to work with - professional, informative and made the process seamless for us. We would strongly recommend Paul and would certainly use him again. In fact, I already recommended him to my sister who used him about a month ago and felt the same exact way!
Elizabeth F. – Wellesley, MA | Jan. 2016
Brilliant communication, made the process smooth and easy. Also very honest which I like!
Sean B. - Stoneham, MA | Jul 2023
Paul and team were extremely professional and easy to work with. The closing attorney was great as well. An overall great experience.
Barry R. – Norwood, MA | Dec. 2015
First, the website is very self-explanatory and very easy to navigate, so are the staff who are ever ready to work you through the process from the beginning to the end.
Henry M. - Randolph, MA | Jan 2023
They did awesome job on guiding me through complicated process on getting mortgage.
Gatis S. - Dedham, MA | Jul 2023
Paul and his team were fantastic to work with.
Michael F. - South Boston, MA | Nov 2023
Paul has been and was great during the process and explained things to us clearly when we needed that
David O. – Chelsea, MA | Feb. 2015
Professional. Fast responding. Very helpful
Jason S. - Newton, MA | Aug 2022
Paul Archibald and his team provide excellent service from pre-approvals to closing. Paul goes the extra mile and is a pleasure to work with.
Sarah P. - Stonington, CT | Dec 2022
They were so helpful and made long distance closing so easy.
Karen L. - Deer Park, NY | Jan 2023
Paul and his team are on top of all the details and communicate very well.
Sarah P. - Stonington, CT | Feb 2023
Very fast process, great guidance, great accessibility
Kotaro S. - Cambridge, MA | Apr 2023
The team that I worked with was responsive, communicative and so helpful throughout the home buying process. They went above and beyond. Highly recommend Paul Archibald and his team.
Lindsay B. - Boston, MA | May 2023
Easy to work with, clear and simple process, speed, best rates!
Oleg I. - Newton, MA | Jul 2023
Great, easy and very friendly team to work with. They made all the steps simple.
Rawad B. - Braintree, MA | Sep 2023
Loved the process and had a great experience with Paul however the rate was higher than competitors.
Storey W. - Hingham, MA | Nov 2023
Paul was calm, diligent and supportive. He and his team made themselves very available to answer questions and I am grateful to Guaranteed Rate and the team for getting through everything on time! I was very pleased with the efficient and timely way everyone communicated with me and each other.
Sylvia S. – Concord, MA | Jan. 2015
Moved the refinance along at a good pace
Kenneth K. - Needham, MA | May 2022
You guys made the deal happen on time.
Kathryn C. - Arlington, MA | Aug 2022
Everything with Guaranteed Rate worked so smoothly - and quickly! I was able to go from offer to closing in just four weeks. Paul Archibald, Ryan Enman and Lisa Deedy are the Dream Team. They make everything easy, understandable, and with the least amount of stress possible. I will always use Guaranteed Rate going forward!
Beatrix S. - Millville, MA | Dec 2022
They delivered on everything that was discussed and promised.
Charles W. - Bourne, MA | Jan 2023
Paul and his team were very easy to work with, providing prompt, clear and friendly support through the whole process.
Nancy K. - Needham, MA | Feb 2023
Best rate and pleasant to work with
Nitzan S. - Somerville, MA | Mar 2023
The Agent and team were incredibly helpful and responsive.
Gary H. - Boston, MA | Apr 2023
Great team, great service, very professional.
Matthew B. - Boston, MA | May 2023
Guaranteed Rate was easy to access and to communicate with. They responded quickly to phone calls and emails.
Richard M. - N Falmouth, MA | Jun 2023
The people were great to work with and very helpful. The website and user interface was easy to use and straightforward. Everything was a good experience
Michael S. - Lexington, MA | Jul 2023
Very responsive and helpful
Srinivas R. - Wellesley, MA | Sep 2023
The Guaranteed Rate Team was excellent to work with! The team was super responsive and readily available. I would recommend them to anyone!
Lauren F. - Milton, MA | Oct 2023
Fast with competitive rates - great service from my agent Paul.
Justin T. - Boston, MA | Nov 2023