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Rick Parrish

Regional Manager
1450 Raleigh Rd, Ste 208, Chapel Hill, NC 27517
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NMLS: 85798
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TestimonialsCustomer testimonials Read more

Amazing support staff, great service, prompt and personal responses - wish I could give 11/10! Thanks so much for making a difficult situation easier.

Matthew G.

Rick Parrish was great. Always available and helpful.

Quinn W.

We had a great experience with the team. They communicated well, treated us respectfully, and kept us updated all along the way. We will use them again.

Stephanie C.

Everyone was very polite and patient with me when I didn't understand different terms or what information was needed. In the last six years I have purchased three houses and sold two. This was a more detailed purchase, but your staff made it easier than I am sue it could have been with any other firm. Thank you for your help, to all of your staff.

Barbara F.

Easiest. Friendliest. Great advice. Appropriate fees. Genuine. Wish I knew about these guys a couple of houses/refis earlier.

Elizabeth V.

Easy to communicate with. Very efficient and completed the entire loan process quicker than requested. Thanks!

Katherine J.

Rick and his whole team were great to work with. They made everything easy and transparent.

William S. – Durham, NC | Apr. 2015

A great experience. I was impressed that Rick showed up at the closing. It was nice to meet him in person. All the team members we dealt with were competent and personable - their responses were quick. They listened.

Dennis Y. – Durham, NC | Jan. 2015

Working with a strong team like Jim Moore, Rick, Amber and Dawn was great!

Mary S. - Apex, NC | Nov. 2014

Made the process easy and worked within my constraints. Easy process and good loan product. Very pleasant staff.

Randolph H. - Wake Force, NC | Nov. 2014

Rick and his team went out of their way to help and explain how things worked. Rick even returned our call and counseled us on a beautiful Saturday afternoon when he could have been outside enjoying the day! Rick was great!

Neil K. -- Cary, NC 6/30/2014

Rick Parrish is very good at what he does! Rick and his team were thorough, pleasant and professional!

John S. -- Chapel Hill, NC 6/30/2014

Rick was fantastic to work with! I own my own business so my hours vary. Rick was very accommodating throughout the entire process to help me get this loan done!

Brett G. -- Raleigh, NC 6/30/2014

Rick Parrish is a true gentleman and professional. He knows the mortgage business inside and out!

Jonathan H. -- Houston, TX 6/26/2014

Rick and his team were simply wonderful. I've had several house-purchasing and refinancing experiences previously, but had never worked with such a patient, knowledgeable, available, service-focused team. Truly, hats off to Rick for leading such a great group and for remaining personally available throughout the process. Thank you!

Nathan M. -- Durham,NC, 2/18/2014

Rick Parrish and his team were terrific. Rick was very responsive and helpful. Rick and his team made the entire process stress-free. I will definitely recommend Guaranteed Rate because of the great work of Rick and his team!

James A. -- Yardley, PA 6/23/2014

Rick Parrish is extremely attentive and knowledgeable. From my perspective, he went above and beyond his normal duties to make sure I had all the information I needed and understood what the information meant for me as a consumer. Rick showed up for closing and even clarified some things as we were moving through the documents which I really appreciated.

Nathan O. -- Durham, NC, 2/6/2014

Amazing. Rick Parrish and his staff were excellent in all aspects of our loan process!

Michael S. - Durham, NC 7/2012

Everything went well considering our circumstances. We were trying to obtain a jumbo loan which is arduous in this market. However, Rick Parrish, Sonya Barcomb, and Julie Keever were great. They were on top of all the details and kept me informed every step of the way. I plan to (use Guaranteed Rate) in the future to refinance! Yes, I would recommend Guaranteed Rate to family and friends. In fact, I have already given contact information to 2 friends of mine.

Joe and Gabrielle S. Mayodan, NC 2/2012


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Rick interview Q&A

Who is your typical customer and what questions do they typically have?
My customers are generally very bright, well-informed, white collar professionals in the Research Triangle market. Many are professors at UNC and Duke, some are entrepreneurs, and some work for the many corporations - large and small - that call the Triangle home. What they appreciate most is my background in personal and corporate finance, and my willingness to translate into recommendations that best meet the needs of their family. For me, it's an opportunity to give back to the residents of the area in which I grew up.
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
Most people gravitate toward fixed rate mortgages and never consider adjustable rates. And in many cases this is good counsel. Nevertheless, there are times when an adjustable rate (ARM) actually makes sense to consider. Examples include jumbo loans, where an intermediate term ARM can save tens of thousands of dollars over a 5-7 year time horizon. Also, when an income windfall is anticipated, an ARM should be considered. And of course, when a customer has some visibility that the ownership of their home is likely a 5-7 year proposition, an ARM should be considered. I never try to push a product on my customers, but being aware of options such as ARMs helps us jointly make the best informed decision for their mortgage.
What part of the home loan process do customers find most difficult and how do you help them through it?
Communication. It\'s what makes relationships work. For the time my customers are working with me on a home purchase or refinance, we are having a business relationship. Just like any relationship, the best ones flourish when there is good communication. My team - my processor Dawn and my closer Amber - are the best in the business in keeping my customers informed during the loan processing, underwriting, and closing. And of course I\'m always available to answer questions as they come up. Great terms - we have them. Great products - we have them. Service and communication is what keeps my customers coming back.
Summary of where you grew up: family, affiliations, college, high school, etc.
I am truly a home-grown product of Chapel Hill, having gone to Glenwood, Phillips, Chapel Hill High School, UNC for undergraduate school and Duke for graduate school. I have two children - one at Estes Hills Elementary and one at Phillips Middle School. I work in my home market because I know it so well, and because it is a privilege to work in and for the community that gave me so much growing up.
Tell us something that makes you unique or something wacky, yet interesting about you?
I am a fitness nut, having grown up a Junior Olympic swimmer. I am still a gym rat and still swimming to stay in shape. It helps me keep sharp and alert in an industry that demands that I stay at my competitive best.

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