Our Loan Officer and just the team in itself were amazing! It was all about us and truly helped us with EVERYTHING! There was a few times that it looked like getting the loan might not happen (VA Loan) but the team behind us made sure they walked us through every twist and turn!
Sean S. | December 2017
Very prompt, professional and hassle free.
Angelina C. | December 2017
Excellent customer service all around.
Juan R. | December 2017
The entire team was great!!!!
Alexandro T. | October 2017
Excellent service all around. Thank you for a smooth journey on the purchase of my new home.
Bryan K. 09/28/2017
Michelle Reese was great, handled everything for me and not only met every expectation I had but exceeded them. Mrs. Reese reputation preceded her, at the closing everyone was glad we were working with her and Guaranteed Rate. Everything went smooth I commend her and her team for getting this done for us.
Joshua M. | September 2017
The process was smooth, Rob's team kept us informed every step of the way (Shellie in particular), and your document portal TransferSafe was ideal for knowing what was needed and keeping our information safe. Thank you for helping us finance our forever home!
Cristen A. 09/28/2017
Everybody was good and staff was very helpful. Everyone was great and helped along the way.
Joseph R. | 09/25/2017
Angie, as well as the rest of her team, were incredibly understanding and patient with me as to my many questions. This being my first home, it was very important for me to be able to understand everything that was going on. All my questions were answered and I felt as ease to everything was going on. Thank you again for making our dreams a reality!
Amy P. | 09/29/2017
We love guaranteed rate. Closed our second house and now have 4 houses in the family with Guaranteed Rate. Looking forward to closing our next property with Guaranteed Rate. Everybody at Guaranteed Rate is nice and extremely helpful. Rob, Michele and Beth and everybody else are the best. Thank you!
Jason R. 7/10/2017
They made my dream home come true with all the hard work the team does with Rob Slovin!!!! Excellent service and would recommend this company to anyone that needs help getting a loan. They treat you like you're their family, not a number...thanks Guaranteed Rate!!!!
Kathy C. - June | 2017
Rob's team made my dream home come true with all of their hard work! They provided excellent service, and I would recommend this company to anyone that needs help getting a loan. They treat you like you're family, not just a number. Thanks, Guaranteed Rate!!!!
Kathy C. | June 2017
All of the loan officers at Rob Slovin's office were wonderful, including Rob. I thank them all from the bottom of my heart!
Jamie M. - March | 2017
We loved all the help and understanding. We felt like it was working with friends. Definitely helped with my anxiety, while being understanding and patient. Really great people to work with! Highly recommend!
Nathan W. - February | 2017
Thank you so much for making this process so easy! It was our first home purchase and everyone who was a part of this process was professional, easy to work with, friendly and efficient. Shellie, Cynthia, Rob, Beth, Nathan, Jeff, Lindsey and everyone else we worked with was a super star! We so appreciate all of the time you spent making us better understand this process and making this such an easy transaction. We will definitely recommend your services to anyone looking to purchase a home....
Ananda B. – 12/30/2016
Outstanding customer service and responsiveness. The staff was extremely courteous and professional. The loan officer had a personal touch and made me feel at ease.
Cheryl S. – 12/15/2016
I have to say that this has been one of most memorable, professional, and fun processes I have ever gone through. The entire team really knew their role and how to get things done. Beth Buss gave me a plan, instructed me on what documents are needed and when. Answered all questions and concerns to my satisfaction always available by way of email, text message or verbal communication really thankful that I was able to be a client of hers, Beth really is awesome! My loan coordinator Kimberly...
Jinnie G. – 7/12/2016
Rob was amazing. Michelle Reese his colleague was absolutely terrific. They make a great team and really eased my mind when it came to buying a home for the first time. Extremely knowledgeable. Thank you so much
Cofield R - Crest Hill, IL | Feb. 2016
Rob and his team made the whole process very easy and understandable. They answered my emails and phone calls immediately, and worked with me every step of the way. Finally, they worked great in order to make sure we closed on our scheduled loan date. Rob, Shellie, Darcy, all awesome people.
Joseph B. - Joliet, IL | Jan. 2016
Rob, Shellie, Liz and the team were absolutely amazing!
Susan O.– Scottsdale ,AZ | JULY 2015
Robert was very helpful and understanding helping me thru the process
William S. – Joliet ,IL | June 2015
Rob and and his team were great! I will definitely be referring Rob and Guaranteed Rate to friends and family!
Michele D. -- 8/31/2014
Rob Slovin did an excellent job from start to finish . I would definitely do business with guaranteed rate again and refer them to anyone I know who is looking for a loan or refinance.
Scott N. -- Crest Hill, IL 1/24/2014
Rob is great, that's why I keep coming back. He does a great job. I'm very happy with the outcome. I'd recommend him to anybody.
Anthony N. -- Joliet, IL 1/21/2014
"We had a great team, they helped us every step of the way. This was our second time using Guaranteed Rate and everyone was courteous and knowledgeable. Rob and the team also made the whole process a lot less stressful by always being available for questions, and I had plenty! Thanks guys!"
David D. -- Joliet, IL. -- 11/2013
“Just had another closing and my client financed their home through Guaranteed Rate. Rob Slovin at Guaranteed Rate was able to get my client more borrowing power compared to his own bank! Rob got the loan approved and we closed quickly and my client is already in his new home! Thanks again, Rob!”
"The whole team made my experience pleasant & easy to understand. I felt the Loan Officer to go above & beyond the call of duty. I felt secure in my decision to obtain loan during the Closing Process. I found whenever I had a question or concern I received an immediate response."
Christopher F. -- Lockport, IL. -- 5/ 2013
Hey, check out this great review from Teresa about Rob!
“Rob Slovin and his team made our first time buying a home both pleasurable & affordable. Thank you so much to Guaranteed Rate for all of their help. Highly recommended!”
Teresa S. – Joliet, IL – 5/2013