Sam Batayneh and his team are above and beyond customer service. I have heard horror stories about buying your first home or getting a mortgage loan but they have made it almost effortless. I appreciate their follow up, market awareness, advice, and honesty! Amazing experience!
Niccole K | May 2018
Very professional and great communication. I loved the fact he was confident enough to pay for the appraisal upfront, and followed through on the loan quote and fees. He made it painless. Signing was easy as well. Great job.
Rebecca K.-Toluca Lake, CA | MAY 2016
Tyler Von der Lieth was the most thoughtful, attentive, and responsive person on our team. If I called with a question, he would answer it within minutes if able, and if not, in a timely manner. We have obtained loans or refinanced at lead 15 times during our life, we own 5 properties. This was the best, most reliable and pleasant refinance that we have ever experienced. Tyler is a very positive, hard working individual, and should do very well for your company.
Jodeane F.-Capistrano Beach, CA | MAY 2016
Sam made the process quick and easy to understand. He helped me meet all of my goals. I could not be any happier. I'd definitely use Sam Batayneh again!!! A+++++
Ronald D.-Seal Beach, CA | MAY 2016
The whole process of refinancing my home mortgage was efficient, especially the help of my loan officer Sam. This is the third time I have used guarantee great to refinance the home mortgage.
John W.- Carmel, CA | MAR 2016
One of the easiest and most positive loan experiences we've had. Very satisfied with our interest rate and the responsiveness of Sam B. and his team!
Noreen H.-Newbury La Honda, CA | MAR 2016
Sam Batayneh and his team at Guaranteed Rate performed above and beyond expectations! That is a lot to say, but it's only part of the story. Sam and his team are efficient and friendly, and they help in so many ways. Many others will make promises that can't be met... With Sam, he knew my needs, we set realistic goals, and then he helped to meet those goals. I recommend him and Guaranteed Rate without reservation.
Michael N.-Newbury Park, CA | MAR 2016
Sam is great - makes me feel as though I am an important customer, and keeps my interests foremost in his mind.
Craig A.-Los Altos, CA | MAR 2016
Sam Batayneh was a pleasure to work with and extremely knowledgeable.
Rita S.-San Francisco, CA | MAR 2016
Sam and Dawn were outstanding to work with, very happy with the service.
Marinita C.-Redondo Beach, CA | FEB 2016
Very few companies would have been as persistent in getting the job done. My kudos to Sam Batayneh and his team.
Michael M.-Sherman Oakes, CA | JAN 2016
Our loan required over 15 months and a great deal of expertise to consummate. Outstanding terms were ultimately achieved. I'll be back when the time comes!
James P.- Temecula, CA | JAN 2016
Sam's Knowledge of the mortgage process and ability to get things done quickly to hit deadlines. Sam is Amazing :)
Micah W. – Los Altos, CA | AUG 2015
Sam and team were extremely helpful.
Raylin C. – Los Altos, CA | Apr. 2015
Sam was up front and honest about all aspects of my somewhat complicated financial situation right from day one and delivered what he promised from day one. Everything went smoothly, I was kept aware of progress, and all my questions were answered promptly and accurately.
Peter H -- Soquel, CA 1/27/2014
“Sam Batayneh and Linsley Sweet made the refinance easy for us by being helpful all the way. I cannot think of any better people to work with. Thank you.”
Julien H. -- Tiburon, CA. -- 12/2013