I was trying to get a mortgage through my credit union, however the loan officer there wasn't working with me nor was he trying to find ways to help me as a first time home buyer. Guaranteed Rate came highly recommended to us from my realtor. We made the switch and noticed the difference right away. The sales assistant as well as the team assigned to me answered any and all questions I had throughout the process and explained the steps to me. They also worked quickly and efficiently as well as...
Leigh P. | July 2018
As a first-time homebuyer, Shant and his team, helped to make the process go very smoothly. All communication was clear and they took the guess work out. I couldn't have had a more pleasant experience.
Anthony M. | July 2018
Clear communication and worked diligently to meet a very tight timeline.
Sara D. | July, 2018
I would tell everyone I know to use Guaranteed Rate because of Ross, Shant, and the rest of the team. The entire Guaranteed Rate team made this difficult process as seamless and easy as it could possibly be. Every single person I interacted with was kind and extremely professional and helpful.
Erica P. | May 2018
Ross was very responsive and insightful. gave some of the best advice and along with the realtor, helped make my first time home buying experience as painless and smooth as possible.
Jeremy V. | July 2018
I was referred to Guaranteed Rate after the original loan company I was working with, made mistakes which prevented me from getting a loan from them. Guaranteed Rate was able to get me the loan with very little effort required from me. All the staff were very organized, competent and kept me informed throughout the process. I wish I had known about them before starting the process of buying a house. I would use them again and certainly recommend them to others.
Martin C. | July 2018
Pretty smooth process, I've gotten a loan through Guaranteed Rate twice now and it was easy both times.
Jonathan K. | July 2018
Shant and his team were incredible! This was our 2nd time going through the mortgage process and I am so glad we chose to work with Guaranteed Rate this time around. They made everything so smooth and efficient and were always there to answer our questions – and quickly! We loved working with their entire team!
Jennifer H. | July 2018
I had a very good experience with all personal staff that worked with me in the loan process and they are very professional working to make easy and best rate like in my case . Thanks so much to all staff for make me and my family a first time home buyer . We are very happy and wish the best for all staff ...... Gracias amigos .....!!!!!
Rafael G. | June 2018
The loan process was made really easy. Shant's team was very easy to work with and very responsive. Everything was done online/via phone which made it even easier. Would definitely look at Guaranteed rate for future mortgage/refinancing needs.
Arjun B. | July 2018
Shant and his team were excellent throughout my transaction. I will be using his team again and will be referring our clients there as well. Thank you to the whole team!
Jerome D. | July 2018
2nd time using Guaranteed rate, always a great experience.
Maximo P. - June | 2018
The team did a great job of getting my loan setup in the short amount of time that I had. They were very responsive to emails, which I greatly appreciated and when problems arose, they informed me immediately so that we could come to a solution. They tolerated my constant calls to make sure things we were on track, and I appreciated that they always were kind when we spoke.
Sina M. | June 2018
Shant and his entire team were extremely responsive. I've used them in the past and the process is simple and easy. The automation that the team uses makes it very easy for me to upload all documents and his team was always very responsive with any and all questions. Thank you!
Violetta C. | June 2018
Shant and team were very professional, quick to respond and made sure the process went smoothly. Working with this team helped us win the bid on our house (because of their stellar reputation) and through the whole process we heard nothing but positive feedback from others.
Kimberly B. | June 2018
Thank you Shant, Paul, and the entire team! Appreciate your professionalism and efficient work!
Martin F. | June 2018
Thank you Shant, Paul, and the entire team! Appreciate your professionalism and efficient work!
If I buy again, yes. The rate they got me was very good and overall they were very easy to work with.
Julie W. - June | 2018
Everything was smooth & easy! Everyone working with Shant was extremely responsive and we never felt like we were waiting on an answer. They truly made obtaining our loan an easy, non-stressful process!
Laura L. | June 2018
Shant is the man!
Elisia K. | June 2018
From the very beginning, despite all the issues we had, Guaranteed Rate was always there by our side! Special mention and kudos to Ross Wilson. An amazing person, excellent in his job, and always there with a smile on his face, regardless of the time of day or the day of the week. I called him on a Sunday afternoon, and he was happy to take the call and explain the issues to me in details. At another time, I called him at 9:30 in the evening, and the response was always very positive. Would not...
Debadeep B. | June 2018
I appreciated how whenever i had a question for anyone at GR, someone would get back to me right away to answer my questions.
Nicholas H. | June 2018
The team is great. Special thanks to Ross. He is very responsible and supportive! Much appreciated his hard work.
Yuanije L. - June | 2018
Very very helpful considering I knew nothing about this process!
Jennifer H. | June 2018
Super fast, professional, and responsive!
Stephen L. | June 2018
Great people to work with. Thanks for all your help.
Daniel D. | May 2018
Shant and his team are excellent, knowledgeable and responsive. But most of all, everyone is very patient. Getting a mortgage today is a whole lot different from when I got my last mortgage. The process moves at lightning speed, there's a whole new level of regulatory compliance and, unfortunate but necessary, many safeguards against fraud. In addition, the housing market is very competitive in my area. All this was at times overwhelming and I'm certain that if I didn't have the Banosian team...
Katrin S. | May 2018
This is my second very positive experience with Guaranteed Rate. The Shant team was excellent. This time there seemed to be more members of the team involved with my loan and there were some disconnects where one team member would tell me I did not have to pay my current month mortgage payment and another would ask me to let her know when I did pay it. But that was clearly resolved to my satisfaction. Closing at my home was great and very convenient.
Stephen H. | May 2018
It was an amazing experience! Definitely using again and will refer if people ask us about who we used. Thank you everyone!
Thomas F. | May 2018
Shant and his team were responsive, took calls on the weekend, and helped make a very stressful experience easier and more effective!
Ryan M. - May | 2018
Great job all around! Needed to close fast and the team worked hard the day of to have all docs ready by closing time! NY filed with MA loan team, so they did not know they needed a bank attorney at first, but got one at the last minute to close.
Nicolas H. - May | 2018
Thank you for being so quick to reply to the emails I sent! Your promptness alleviated any fears I had about the loan process. I appreciate Shant's team so very much!
Alissa F. - May | 2018
We've purchased four prior homes with different companies and your process was streamlined and simple. No last minute running around to get you information which was greatly appreciated.
Alicia S. | May 2018
Very seamless; we did not have to worry about what came next, as GR was always in constant contact.
Thomas S. - May | 2018
Everyone we worked with was kind, and answered any and all questions even if they were silly. The entire process was smooth.
Brenna C. | May 2018
No question about it, Shant and his team are the absolute best.
Patrick H. | April 2018
Work with Shant and his team if you want to work with some outstanding people!
Wayne S. | May 2018
Professional and efficient service.
Daniel R. - April | 2018
GR really made my loan process easy and straightforward. I have worked with other mortgage lenders in the past and GR was by far the best at knowing what was needed and getting clear to close.
Jeffrey C. | April 2018
Wayne S. - May | 2018
This was truly a remarkable experience. I've gone through 4 mortgage processes in the past 6 years, and this one was so easy and transparent as compared to working with a "big bank." I truly felt that the staff at Guaranteed Rate were looking out for my best interests, while the big banks left me feeling that they were only concerned with their best interests. The paperwork was straightforward, the closing was seamless. I've already recommended Guaranteed Rate twice in the past month.
Samantha R.-Somerville,MA | MAY 2016
Super responsive and accommodating when explaining the loan and terms to me. Also, executed the qualification of the loan, and granting of it flawlessly.
Arthur J.-Douglas,MA | MAY 2016
Shant was great to work with and really worked seamlessly with our real estate agent and lawyer. He was prepared to answer all of our questions, and he presented us with all of the information we needed to make the financial decisions that work for our family. His team worked around the clock. We got our loan approval on 11pm on a Sunday!
Elizabeth C. -Watertown, MA | APR 2016
Shant and his team were on top of things and very proactive in dealing with several sensitive issues.
Neil T. – Charlestown, MA | AUG 2015
Shant was fantastic, he would return calls on nights and weekend. He resolved all snags. I would definitely refer other business to him.
Justin D. – Boston ,MA | JULY 2015
Could not have done it without Shant. Everything was easy and transparent - he was available throughout the process.
Louis M. – Dedham ,MA | JULY 2015
The quick turnaround from Shant Banosian and his team was terrific.
James L. – Cambridge, MA | May. 2015
This was our first time applying for a mortgage, and it's our first real estate purchase. Shant gave us the confidence that we could do this, and was with us the entire way.
Jeffrey E. – Belmont, MA | Apr. 2015
Shaunt Banosian was very communicative and insightful.
Robert T. – West Roxbury, MA | Apr. 2015
I worked with Shant Banosian and his team. From the outset felt confident that they were really there to help me go through the process as easily as possible. Everything was explained so well, and they were there each step of the way, down to little details I appreciated, such as access to an online portal that helped me submit a change of address and arrange for utilities to be transferred. They were accessible around the clock, answering each question and concern as they came up. They were...
Christine F. – Malden, MA | Mar. 2015
I'm extremely happy we are with Shant and his team. They really work well together & provide unsurpassed service to their clients. They were amazing! I was amazed how they kept us in the loop at all times. When we had a question, they were very quick to respond. They explained things that we may not have understood. Their team works very hard, kind, knowledgeable and most of all professional. I highly recommend Shant and his team. I will certainly refer them to all of our friends and family....
Ria L. – Chelsea, MA | Mar. 2015
Shant's team made it easy.
Stephen D. – Chelmsford, MA | Feb. 2015
ShantBanosian made my first home buying process as stress free as possible. Can't say enough about the team I worked with.
Andrew S. – Waltham, MA | Jan. 2015
I was treated as a VIP, like I was the only one. I received fast service from wonderful team of people at all steps of the way. Even though the process is done and I've closed its still hasn't set in that I bought a house because they made the whole process relaxed, easy and stress free. I definitely feel I had the best of the best, the A Team!!! Extremely happy I chose Guaranteed Rate and had the Shant Banosian team. Thank you so much to everyone that assisted me.
Shant was outstanding! He and the team were GREAT!!!! They really gave 100% on this loan and I thank them very much!!! I am so happy with my out come! I think Guaranteed Rate did an excellent job!
nancy M. – Webster, MA | Jan. 2015
Shant Banosian and team very helpful and responsive to any questions I had. Everyone was telling me it wouldn't be possible to close that quickly, but they were wrong.
Lisa J. – Millbury, MA | Dec. 2014
Shant, Lisa and Rose made this process incredibly easy to understand, navigate and stress free!
Elisha D. - Waltham, MA | Dec. 2014
Everyone made our experience pleasant and comfortable. Everything went smoothly and all of the team was caring and made sure we stayed calm and not let the our anxiety get the best of us! Shant and his team were respectful, positive and always put our needs and concerns first! We couldn't be happier with them! When and if we want to purchase again, we will go to Shant again!
Francis G. - Nashua, NJ | Dec. 2014
Shant was fantastic!
Daniela M. - Lynn, MA | Nov. 2014
Great process overall, very competitive rates
Jaclyn C. - Winchester, MA | Nov. 2014
Thank you again for all you've done. I can't begin to tell you how much this all means to our family. It's life changing to say the least. As a family we've been through a lot and have the greatest appreciation and respect for all your genuine care, effort, and professionalism. The stabilizing effects and resulting long term security give meaning to it all.
Pat and Renee
If you have the opportunity to with with Shant Banosian, you know you are truly in the best of hands!
On 2 seperate occasions, a member of his team (Lisa) personally drove to my client's workplace to pick up paperwork that he was unable to get to them. To say that Shant & his team go the extra mile is an understatement. No matter how many other deals he has going on, he always makes himself available to you whenever you need to be in touch. Additionally, he takes the time to thoroughly address all of your questions and concerns. I am extremely impressed by the dedication & genuine care he &...
I recommend Shant and his team at Guaranteed Rate with a great deal of enthusiasm. Since closing my first deal with him, I can say that he has lived up to everything he promised, and even surpassed my expectation. Only Shant would be able to pull off an FHA condo approval in less than 1 month! Shant is top in the mortgage business because he is knowledgeable, resourceful, dedicated, professional, and most importantly, he has a true understanding of how to provide excellent customer service.
Shant and his team were so helpful and so professional! I will recommend Shant to anyone I know looking for a great rate and great service!
Debra P. -- Pelham, NH 8/27/2014
I had a good experience working with Shant! He was responsive and I was satisfied with his work!
Corrinne C. -- Belmont, MA 7/31/2014
Shant and his team kept in touch with me throughout the process! They made this the best experience I've ever had!
Norair A. -- Watertown, MA 7/17/2014
Shant was fantastic and so prompt! He was available day and night!
Adeline W. -- Watertown, MA 7/15/2014
Shant did a tremendous job throughout the process and I'd be more than happy to refer him!
Joseph W. -- Medford, MA 6/9/2014
Shant was extremely helpful and attentive in order to help us move in early. It was an extremely smooth and great process and I was extremely impressed!
Travis S. -- South Boston, MA 6/9/2014
Everything was excellent. Shant was very professional and efficient.
Matthew L. -- Pembroke, MA 4/22/2014
Our transaction was perfect. Shant is awesome, he really is just unbelievable.
Matthew O. -- Newton,MA, 2/25/2014
This is the 2nd time that we have used Shant and his team and both times they were absolutely phenomenal. They get things done extremely fast with a focus on not inconveniencing or hassling you at any point in the process. They are always friendly and communicative and I would highly recommend to anyone looking for a mortgage!
“I had an absolutely brilliant experience with Shant Banosian at Guaranteed Rate. It was so much easier than having to deal with the banks. Shant and his team even secured me a much lower interest rate than I was expecting. Shant was truly wonderful to work with -- he was professional, courteous and extremely helpful. He was always there to answer questions (literally anytime throughout the day) and I constantly got updates regarding my loan status. I would not hesitate to refer Shant to my...
Kristen D. – Belmont, MA – 3/2014
Shant Branosian went above and beyond to help me get my dream home. If he wasn't always in touch then his team was, whether weeknights, weekends. Shant was able handle my questions and concerns easily. He helped calm my nerves and always assured me he would 'get it done' and he did! Speaking as someone who loves what she does for a living, I can tell Shant loves his work and has a passion for his customers successful closings!!! Well done guys!
Deanne D.-- Chicago, IL, -- 6/ 2013
“I had the pleasure of financing a new mortgage with Shant Banosian and his team. He came highly recommended by an attorney friend of mine. I shopped around and Shant quoted me the best rate. He then proceeded to give me the best service I've had out of the seven mortgage processes I've been through. He responded to every single question I had in a timely manner. He was up front about all costs and made sure I got to closing without any issues. I would highly recommend giving Shant a call if...
Gary G. -- Andover, MA – 7/2013
Hey, check out this amazing review from Gleb about Shant!
“I worked with Shant to get a mortgage and he has been amazing to work with all the way through the process! This was my first home buying experience and at no point did I feel frightened! He was very communicative, explained everything along the way and made the whole process completely seamless and easy.”
Gleb Z. -- Reading, MA – 7/2013
Hey, check out this amazing review from Laura about Shant!
“If I could give Guaranteed Rate 10 stars, I would! Shant Banosian was amazing, as was his whole team. The communication was wonderful. I am sitting in the home of my dreams because of them. Shant and his team gave me honest thoughts and opinions. I am so happy we went through them. As a side note, the “Thank You” basket Shant just sent to us is lovely and a pleasant surprise!”
Laura R. – Salem, MA – 6/2013
Hey check out the great review from Carolyn about Shant!
“A big THANK YOU to Shant and his waltham team for a great refinance experience! The entire transaction was a complete SUCCESS! Highly recommend Guaranteed Rate for anyone looking to refinance. They were extremely efficient, professional and communicated with me every step of the way! Shant thanks again!”
Carolyn M. -- Peabody, MA -- 03/2013
Hey check out the amazing review from Seth about Shant!
“Shant was extremely excellent to work with delivering great services. Shant offered an extremely high level of service. I am completely comfortable that he will provide the same high level of service to someone that I refer. Thanks again Shant!"
Seth L. -- Attleboro, MA -- 02/2013
A large sector of my clients are first time home buyers. What I love about Shant Banosian and his team is the fact that they sit down and take the time to meet my buyer clients, take them through the pre-approval and financing process, answer all questions they have and are always extremely responsive. This top notch customer service paired with extremely competitive rates are the reasons why I refer my buyer clients to Shant. It is peace of mind to know that my clients are being taken care of...
Ashley Desmond, Coldwell Banker
Shant Banosian and his team deliver the BEST service and rates in the industry period!
Anthony Lamacchia, Lamacchia Realty Inc.
As a closing attorney, it is a privilege to work Shant Banosian. From the loan officers to the closing department, the company is staffed with the best and the brightest. Everyone knows the difficulties the lending industry has faced over the past few years, and as a result, it has never been more important for borrowers to select a mortgage company that truly understands the marketplace and will be there in the future. They weathered the storm because they did it right from the beginning, and...
Gregory Janian, Esq.
Working with Shant Banosian on my Home Loan was incredibly stress free. I had no worries through the entire process. They were very knowledgeable about all the programs they offer and were sincerely dedicated to finding the right Home Loan to suit my specific financial needs. I would definitely recommend them to anyone.