The process was quick and easy. They asked for loan documents one time - I responded with them all and we got the loan. Easy to work with and very responsive.
Robert H. - Park Ridge, IL | Sept. 2016
Very very very impressed with Guaranteed Rate, and I'm generally not an easy person to please. Tom quoted and locked a rate for me after a brief phone call and the rest was smooth sailing. Quick, efficient, hassle-free. This is the second time I have gone through the process with G.R. (first was a new mortgage, this was a re-fi) and would use your firm a third time without any hesitation.
Megan L. - Chicago, IL | JUL 2016
Tom Fishwick made the process of obtaining a loan quick and easy! He provided detailed information to help me decide what kind of loan I needed, and even got me a lower rate than I expected. The team at Guaranteed Rate provided great customer service along the way. I highly recommend Guaranteed Rate!
Dean P. - Chicago, IL | Jun 2016
My loan officer, Tom Fishwick, was great throughout the entire process.
KYLE S. -Glenview, IL | APR 2016
Tom Fishwick even worked to have a reporting inaccuracy removed from my credit report to improve my home loan rate.
Kyle S. – Chicago, IL | Apr. 2015
Tom was excellent! He walked us through the entire process and answered our copious amount of questions. He was very quick to respond and was definitely a subject matter expert. We appreciated how easy he made it for us. The other team members were also very quick to respond and did a good job collecting our information. I would recommend Tom and his team to anyone looking for a mortgage company they can trust.
JAMES N - Chicago, IL | Feb. 2016
Excellent service, and quickly addressed any issues that came up.
Mark N. -- 11/14/2014
Tom was great, his was very responsive with any questions I had and his team as well. I work in the industry so I know how slow things can move and I was very happy everything was able to be completed so quickly!
John P. -- Chicago, IL. 9/11/2014
Thomas was excellent! He was on top of everything from the start and helpful throughout!
Peter S. -- Chicago, IL 6/30/2014
Tom Fishwick was so helpful! He answered all of my questions promptly and explained everything so clearly!
Jamie E. -- Plainfield, IL 6/24/2014
I use Tom Fishwick at Guaranteed Rate for 3 reasons:
1. They have never made empty promises, when they say they can close in 2 weeks, we close in 2 weeks and the process is streamlined & even enjoyable.
2. Their rates, their closing costs, their service, and their knowledge is second to none.
3. My clients rave about their experience with Tom and that is very important to me. I do a high volume of business based on client referrals. I never wonder if things are getting done once Tom is...
Alley Ballard -- Real Estate Agent-- @Properties
Hey, check out this great review from C.C. about Tom!
“I am a repeat customer of Guaranteed Rate. They offer the best rates and the best service! They are fast, thorough and as my highly competent realtor and real estate attorney say…"the best in the business." I can't imagine another lender company outperforming them in all the categories that are important to me. I worked with Tom Fishwick and could not be happier!”
C.C. – Chicago, IL – 6/2013
Everything went great. Tom was on top of the process from the very start and at every single step. Along the way, he kept us well-informed, made himself available for questions and overall was a pleasure to work with. In every aspect, I'd describe Tom and the others with whom I dealt at Guaranteed Rate as extremely professional, thorough and well prepared. I couldn't be happier with the service I received.
Matt C. - Chicago, IL 9/2011
VERY pleased with all my interactions with Tom Fishwick and with the mortgage I ended up with. He was patient with all of the product explanations through all of the scenarios I threw at him, and he was patient and did not pester me when my new home purchase was put on hold for a period of time. They diligently closed the loan with no issues and we closed on time. Can't ask for any more than that!
Kelly C. - Evanston, IL 11/2011
Everything went great regarding our loan with Guaranteed Rate. Everyone who worked with us was both professional and courteous, and helped in making the process both informative and pain-free. Tom Fishwick proved to be a tremendous loan officer to work with, and I have only good things to say about all those involved in our purchase.
Scott W. - Glen Ellen, IL 9/2012