What people are saying... What people are saying... Back to profile
Will Hockema's team was very responsive, detailed and took great care of me. Excellent customer service.
Jennifer H. - Chicago, IL | Mar 2022
Easy to work with. Very streamlined
Matthew A. - Batavia, IL | Oct 2021
Will Hockema made everything easy to understand and transition to various staff in the process was pleasant. Quick close!
Viktor Z. - Highland Park, IL | Jun 2021
Overall the process was great. This is now my third mortgage originated with your company. One purchase and two refinances. There’s a reason I keep coming back
Michael W. | Mar 2021
I’ve used Guaranteed Rate three times now, and they’ve taken care of me professionally each of those times.
Katherine S. | Oct 2020
2nd refi with Will & team, and they''re always top-notch folks to work with. Great rates, work perk helped defray loan costs, and TransferSafe tech makes document sharing super simple...
Michael Z. | Feb 2021
Will Hockema was great to work with
Jeffery J. | Sep 2020
The process went quick and everyone was very helpful.
Alfonso M. | Oct 2020
Great service and very efficient process.
Bettie S. | Jul 2020
Easy to do business with, great communication throughout the process, very knowledgeable about the process
Matthew L. | May 2020
Great responsiveness and result working with Will Hockema
Michael Z. | Mar 2020
Fantastic service and attention to detail!
Michael Z. | Feb 2020
The entire process was smooth and easy. Bonus points for sending someone to our house to actually close (my wife And I are super busy and have an infant at home).
Patrick B. | Feb 2020
Will Hockema was very knowledgeable and responsive during the whole process.
Jeffery J. | Jan 2020
Will and team are super informative, competitive, and efficient. I was clear to close within 9 days of application.
Viktor Z. | Nov 2019
Will Hockema and Harris Covington went above and beyond my expectations. Any issues that came up they were quick to respond and answer any questions.
Theodore T. | Aug 2019
Will Hockema was very personable, easy to work with and responsive to questions. He made us feel very comfortable throughout the process. Guaranteed Rate and specifically Will Hockema were fantastic. At every step I felt like we were partners in the home buying process and that they were looking out for my best long-term interests even if it it required short term inconvenience.
Trevor T. | August 2015
Will Hockema is an exceptional find for your company. His desire to assist, answer questions, follow-ups, knowledge and personal skills was appreciated. Mr. Hockema stayed in touch with me throughout the process. His explanations of the process for acquiring a loan was truthful and accurate.
Rodney V. | February 2015
Will and his team were GREAT to work with. We found communicating with him was easy and clear. This was the best refinance experience we have had, I recommend Guaranteed Rate and Will's team to friends and family.
Dennis M. | December 2014
William was awesome! He went above his duty to help me get the loan. He is one of a kind.... He helped me to raise my credit and he talked me through a lot, where others would of said not my problem Missy... God had the right person to help me :^)
Sherry J. | October 2014
Will was professional and efficient. He was always well prepared with any financial data we needed as we moved through the process. Highly recommend.
Julie B. | September 2014
Will Hockema was tremendous! We could have never gotten through this process without him. With all the situations do deal with, the paper work and so much information that we were not familiar with , Will went the extra mile. He stayed in contact with us, spent much time explaining in layman terms what we were unsure of and he spent long late night hours helping this process to happen for us. We were treated like family, assured, encouraged and honest professional guidance. Will is an asset to Guaranteed Rate organization and a huge blessing to us as clients.
Eddie L. | March 2014
Will was excellent to work with on my loan. He was always friendly, very helpful, and willing to do everything he can to serve.
Keith Z. | January 2014
William Hockema was excellent, a real credit to the company
Elizabeth J. | December 2013
Good communication, organized process
Amanda S. - Los Angeles, CA | May 2022
The team was very helpful and supportive throughout the lending process. They made a complex process manageable!
Alexander B. - Chicago, IL | Jul 2022
They were awesome. Great service
Kevin W. - Chicago, IL | Sep 2023