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April Ranallo

Vice President of Mortgage Lending
3940 North Ravenswood, Chicago, IL 60613
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NMLS: 211152
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April Ranallo and her team are very well organized from the first communication to closing. The recent technological enhancements made the process much faster and simpler.

Matthew K. | October 2016

I was extremely satisfied with the level of service received from April and her team. They all made the process smooth and easy. I will recommend April to anyone looking for mortgage assistance. In the future I will call Guaranteed Rate for services. Thank you for helping me obtain my new house!

Jennifer W. | October 2016

April Ranallo and her team are very professional and efficient!

Veslemoy C. - 8/26/2016

April does a fantastic job, easy to work with and more than willing to help with complicated situations.

Craig L. -8/10/2016

April Ranallo is just amazing! Our family's third time with her and couldn't be happier. She stays involved and up to speed on all the details the entire time. She doesn't just pass it off to the next guy. Also Processer Joseph Wilson is super fast and efficient. Couldn't be happier about their team.

Michael C. -8/4/2016

I just want you to know how much I appreciate all of your help closing this loan. Because of you and your team, my mom will be able to continue to live in her home, and pay for help to come in a few days per week. It means so much for her to be able to live independently as long as possible. Thank you so much!


Hi April & CJ I just wanted to personally thank you guys for getting this deal closed. April you kicked ass and blew the expectations out of the water from the sellers side. And of course CJ that closing went super smoothly and you helped Kinsly be at ease with signing all of those documents. Have a great weekend everyone!

Realtor, June, 2016

Woo hoo! We have a house!!!! Thank you times about a million for all your help, hard work and getting us such a good loan for our first home together!

Ashley B-IL

April, Keegan, and Joe were wonderful to work with. They made the process of getting my home loan so easy. I was shocked at the process and how convenient the system was to up load our documents to. I am so thankful to them!

Kristine O. - Saint Paul, MN | Dec. 2015

"Thank you for all your work and efforts on our behalf, I am very thankful and appreciate all of it. You have helped make our dreams become a reality. Whenever I hear of anyone looking to apply for a mortgage, I will surely send them your way!"

Susan G. -- Palm Coast, FL -- 8/2015

April and her team were incredible to work with. They were very patient, communicative and on the spot.

Samir J. – Chicago, IL | May. 2015

We have really had an amazing experience working with you and the entire staff. You have taken a stressful and time consuming process and transformed it into a manageable and enjoyable experience.

Seth D. 04-22-2015

Both times I have worked with April, she has given me outstanding service. This applies to both my son and I.

Eileen K. – Detroit Lakes, MN | Apr. 2015

April Ranallo was great, she made this deal happen. Without her I don't think I would own a new home! Very happy with the service provided by April Ronallo. Thank you again!


I found April Ranallo to be very attentive, easy to work with, and dedicated to assuring I was getting the best deal possible, and getting the deal done.

Deborah S. 10/14/2014

April was very thorough, considerate. Provided professional guidance.

Joseph G. -- Prospect, CT. 9/19/2014

Thanks, really great work all around with these two transactions and your timely advice and overall I couldn't be happier. Thanks April!!!

Matt S - Chicago, IL 2014

Thank you very much for all you did to get this through. I realize it must have been hard on you, with as busy as Barbara and I are, for you to get this through. We do appreciate it. The closing was the easiest in which I have been involved.


Here’s a big shout out of thanks to the April Ranallo and Steve Pizzuti teams for pulling off a closing without any glitches and couldn't have gone any smoother. You've all teamed up to make a lifelong dream of ours come true. We couldn't be any happier nor more satisfied with the professional and personal manner in which our new home was managed by all involved.

Joseph G.

Our Loan Officer, April Ranallo was and is an excellent person to work with. At the time April reached out me for the first time, we had already been approved and waiting for closing documents from Network Capital. However, April's demeanor and sales skills convinced me to switch to Guaranteed Rate as she promised to meet our closing date. The customer service April provided us was stellar. And we look forward to future opportunities to work with her! She's full of positive energy, very...

Charles N. - 6.6.14

"April Ranallo was a great help, and is a tremendous asset to your organization, she should get some time off with a big bonus and an all expense paid vacation to Sweden or some place nice! Not Egypt or anywhere where she might be in danger, for she is a maiden of mortgage mayhem."

Robert S. -- Wyoming, MI. -- 8/2013

"April Ranallo was exceptional at helping me navigate this complicated process. She was insightful and gave me exceptional customer service and added a great deal of value to the processes. She also personally contacted me through each phase of the process offering her ability to navigate nontraditional deals. Thanks April!"

Sonya R. -- Brooklyn, NY. --- 6/2013

"I got a great rate, and I was very happy with April. She did a great job explaining the different competitive rates and fees and making sure I understood what we were doing. It was a very smooth settlement. Thanks!"

Paul K. -- Reseda, CA. -- 10/2012

"Everything was very smooth and the entire process was handled in a very timely fashion. Everything was very streamlined; no headaches. Thank you for a simple, straightforward transaction. The entire team was very quick to respond to my questions and gave me all the information I requested in a timely fashion. Everyone was very responsive. If one team member was out of the office when I made a request, I would get a response from someone else. Thank you!"

Leeann K. -- Westchester, IL. -- 9/2013

"April Ranallo is a rock star - she is very professional - simply fantastic! She made the process enjoyable and was very clear about requirements and what to expect and when. Great experience - only one minor hiccup during the close and April and her team handled it with aplomb! Thank you!"

Kevin F. -- Buffalo Grove, IL. -- 11/2012

April Ranallo was the primary reason for giving you this score. Yes is great and represents your company extremely well. April Ranallo is super. She is efficient, gets right to the point, and deals with any questions or issues very quickly and completely. April is the reason that I have done repeat business with you.April Ranallo and Carmelita Collins were very helpful. There appeared to be a breakdown in communications during the actual closing where there were questions that could not be...

Patrick F, -- Pleasent Valley, NY. -- 10/21/2013

“April Ranallo and her team did an exceptional job of arranging the mortgage for my condo. Guaranteed Rate offered me by far the best loan terms available. The closing proceeded promptly with no complications. I've used Guaranteed Rate in the past for my other home acquisitions and will continue to use them in the future. I can highly recommend this company and April in particular! I have been and will continue to be a loyal Guaranteed Rate client."

Tony M. –- Oswego, IL –- 9/2013

“April and her team were fantastic to work with. Being a first time home buyer this whole process was nerve racking, but her team was great every step of the way and helped ease the process. All questions were answered and the entire process from beginning to end ran like clockwork. Great team to work with and I would highly recommend them for all mortgage needs!”

Michelle H. – Streamwood, IL – 9/2013

I had the opportunity to work with April an she gave me great advice regarding refi opportunities based upon my current situation. Great person to know in real estate.

Vesna Arsic

"April gets things done. She's an amazing resource in the home financing realm. I've done a number of loans and refi's with her and won't use anyone else. She's upfront, responsive, honest, and wants to do the best job for you. I will go nowhere else but to her and have recommended her to a number of friends/colleagues."

Josh G. --- Brooklyn, NY. -- 9/2012

"With dropping interest rates I had to refinance my property twice. April has been very helpful and provided straight forward advice in all aspects. She has been responsive and facilitated the process enormously even though both transactions were done at distance via e-mail and phone exchanges. I can readily recommend her to anyone seeking reliable, honest and uncomplicated mortgage financing."

Daniel G.

"Excellent communication, very clear and a good experience overall. I've already recommended you to my friends and family."

Dave D. -- Baltimore, MD --- 2/2013

April, Out of all the calls for loan quotes you were the most professional.The rest of the brokers were like out of a Boiler Room and I'm sure you saw the movie. Best Regards

Dennis H

"April was an Angel in disguise with her knowledge, and support and caring nature. April always returned calls immediately and had the perfect solution to all of our questions. We will forever be grateful for her help which concluded with a successful closing. I highly recommend April Ranallo at Guaranteed Rate. If you are in need of a loan do not hesitate to contact April, we consider her priceless."

Carlos R. -- Crest Hill, IL -- 02/2013

"April Ranallo and her colleagues were extremely efficient, professional and courteous to work with. April demonstrated true professionalism and was truly a pleasure to work with from my very first inquiry to follow ups after the closing. Every step of the process was explained and managed in a courteous and professional manner."

Melissa O. -- Brooklyn, NY. -- 2/2013

Thanks for everything April. It was easy and you’re very efficient. Much appreciated!

Brian O. - MN

This was an extremely easy process. April and her team were extremely helpful and always available to answer my questions about the process, as this was my first time buying a home.

Elizabeth G. - Chicago, IL 8/2012

Thanks again a job well done. You have a loyal customer here for life!!! Your professionalism was superb!! When I refinance again I will be calling on you!

Leisa, Washington D.C.

April Ranallo and her team also gave amazing service during this process, proactively working to address issues with the seller's party and get us to the closing table. Everyone I spoke to at Guaranteed Rate was very accommodating, given my wife and I were first-time home buyers. They did a lot to demystify the process to us, and answered all of our questions professionally and without making us feel like we were idiots for asking.

Brittany C. Chicago, IL 3/2012

It has been great working with you. You were by far the most pleasant and efficient of the people I heard from through LendingTree. Lucky for me that your rates were also the best! :)

Meg B., Washington, D.C.

Everything went great thanks to April Ranallo. She was awesome and kept me informed every step of the way. She went above and beyond to help me get past some hurdles with my soon to be ex wife. Christine Rutledge responded to my on line request through my credit union to refinance and started the refi process. However she left Guaranteed Rate and seamlessly turned me over to April. Could not have asked for better service and excellent rates. I would definitely use Guaranteed Rate again...

Mike K. - Benecia, CA 8/2011

I just want to let you know that since we met, I have found you to be so efficient, responsive, effective and willing to work as hard for a $100k deal as a $500k! WITH EVERY CLIENT, you have come out on top! UNREAL! You answer your phone when THEY need you, your response time is more than acceptable and your knowledge has been a great advantage to my business. A Real Estate Agent/deal is only as good as their mortgage contact.

Francesca P. - NJ Realtor

Our experience with Guaranteed Rate was very satisfactory, and April Ranallo was especially competent and gracious, I would recommend her for special recognition!

D. Cropp, Washington, DC

April Ranallo, the loan officer with whom we just last week refinanced,impressed us both to the point that we have already referred her to two others in the same market. Not once did we have to call for an update;we were regularly contacted. She was tremendously knowledgeable,upbeat,and courteous,as well as extremely helpful and very diligent to deliver what she promised-including a closing within a short period of time. My 13 years of experience in this field has offered me and my husband...

L. D. --- Hopewell Junction, NY --- 10/2013

About April

I have been in the mortgage business since 1999, so I have seen it all and that is what I love about this career as there is never a boring day! I pride myself on problem solving and being able to look at any situation from an "out of the box" approach in order to fit my clients needs and best interests. Strong communication between my clients and all parties involved during a transaction is what I am complimented on as it allows us to get to the closing efficiently and as seamlessly as possible. Because of these skills, I have a history of being in the top of my companies. In 2012, I became a member of Guaranteed Rate's President's Club and was named to Mortgage Executive Magazine's Top 1% of Mortgage Originators.

April interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage industry for 17 years and love what I do. I value strong communication between my clients, the realtors and attorneys during a purchase transaction so that we get to the closing efficiently and as seamless as possible. There is nothing like helping someone obtain their vacation home or helping them become a real estate investor to enhance their future for themselves and their families.
What specific steps do you use to help your customers find the best home loan for them?
I ask questions, lots of questions! By having a great understanding of not only plans and goals current day, but also what their 5, 10yr plans are, I can suggest the best loan program to fit their needs. 30yr fixed mortgages are great, but not the best program for everyone. I also make sure they understand the reasoning on why I feel one loan could be better for them than another so they can make an educated decision for themselves and their families.
Tell us about a mortgage product that consumers may not be aware of?
Lender paid mortgage insurance is a product I feel people do not take advantage of enough. It is a product where the consumer can put less than 20% down and not have to pay the monthly mortgage insurance, as the lender will cover the fee with just a slight increase in the rate. If the consumer does not plan on staying in the home long term, this is the route to go as their monthly payment will be less than the traditional borrower paid MI. I also have products available for Coop's and non-warrantable condos which can be hard to find nationwide.
What part of the home loan process do customers find most difficult and how do you help them through it?
The amount of documentation we need today, is far more than even a few years ago and borrowers get frustrated by that. Clients will help the underwriting process and essentially themselves by providing all the documentation requested in its entirety. The more documentation supplied upfront, the less information the underwriter will be missing when going through the file, which in turn means we have less conditions to clear up. Secondly, I take pride in providing responsive and timely communication. When the borrower reciprocates that philosophy we end up being clear to close weeks in advance and everyone is happy.
What can borrowers do to insure a smooth mortgage underwriting process?
Borrower's will help the underwriting process by providing all the documentation requested in its entirety. The more paper supplied upfront, the less information the underwriter will be missing when going through the file. Secondly, as I mentioned I take pride in providing responsive and timely communication. When the borrower reciprocates that philosophy we end up being clear to close weeks in advance and everyone is happy.
What provides you with the most satisfaction in your job as a Loan Officer?
I receive the most satisfaction from my job when I truly improve the lives of my clients by helping them move into their dream home or either saving them money per month in a refinance, which in turn relieves stress or simply allows them more cash flow to spend with and/or on their families.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I volunteer quite a bit as I feel it is important to give back. Each month I am at Ronald McDonald House by Lurie's Children's Hospital, Serving lunch at Sara's Circle (local shelter for women), and am on 2 committee's for Habitat for Humanity. Secondly, I love to travel when I can steal the time. The most amazing place I have been to so far in the world is Africa on a safari and I am looking forward to visiting Greece.
Tell us something that makes you unique or something wacky, yet interesting about you?
I enjoy the sun in my face and the wind in my hair riding my Harley! (The mortgage industry, isn't the only place I keep up with the men in. lol)

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