From the beginning, Bashar was helpful, thorough and patient. I explained my situation and he reassured me that there were different options that were available to me. Once in escrow, his and his team's directions were clear and concise, enabling me to submit the necessary paperwork and close in 19 days! I will gladly refer him to family and friends.
Maryann U. | July 2018
Our rep Bashar Hamad was fantastic. Bashar went above & beyond , was informative, thorough & helped guide us through an intimidating process while providing the highest level of customer support. I would endorse Guaranteed Rate to any of my friends & particularly Bashar Hamad.
Sanjay S. | July, 2018
Bashar is a fantastic loan officer. When it came to uploading resources for the loan to be reviewed, we had problems with not receiving enough clarity with some of the requested items from Bashar's assistants. In general, more communication would have simplified things and reduced confusion, but all in all we are pretty satisfied with the results of our load acquisition.
Jason K. | June 2018
Bashar Hamad was very helpful and quick to respond. Very knowledgeable and easy to work with.
Payal P. | July 2018
Thank you Bashar, for all your help and guidance through the whole process!
Shezad A. | July 2018
Bashar did an excellent job from start to finish. He always made himself available whenever I had questions and really made the process easy for us. He also exhibited excellent follow through and our loan closed without a hitch. Thank you so much, Bashar!
Benjamin G. | July 2018
Basar Hamad was my loan officer on my first home purchase. He really took me under his wing, explaining everything as things went along. He had endless patience with every question I had and he made this experience to not be the stressful and intimidating one that I had really thought this was going to be. He was very prompt with responses not just to me but with my agent, the escrow office staff, even with my insurance representative! My real estate agent Evelyn said “that she wished every loan officer she encountered had his diligence and professionalism”. Buying my home was smooth and seamless and I attribute that all to Bashar Hamad. If you get lucky enough to work with him, you’ll understand the blessing it is to have him to work with.
Debra H. | May 2018
My loan officer Brashar was amazing. Thanks to his efforts my family now has a place to call home. Thanks for all the hard work to help my family.
Paul S.| May 2018
The loan process was very smooth. I appreciate the quality customer service!
Sylvester M. - Redondo Beach, CA | May 2018
Bashar is excellent. I am already a repeat customer and plan to be over and over again. He is thorough, realistic, patient, smart, emphasizes our convenience and friendly. I had a great experience with Guaranteed rate.
Jeremy H. Los Angeles, CA | FEB. 2018
I am very happy with the service provided to me for this refinance. The process went smoothly. Big thanks to Guaranteed Rate and to Bashar, who handled my account. I truly appreciate the full attention to details and also the guidance in providing the information needed to finalize the mortgage loan. I also think the daily updates I got during the process was so helpful and comforting. Thanks again.
Theresa E. - Los Angeles, CA | JAN 2018
Bashar was very knowledgeable. Work on time. He replied within 15 minutes max. Get best interest rate for me. Love to work with him in the future.
Satishkumar K. - Stockton, CA | JAN 2018
Bashar (my loan officer) kept me updated through every step of the way which took a very long time. He was very patient, courteous, and responsive. I used Guaranteed Rate because of Bashar and I will use him again when the time comes because of his professionalism and expertise in this field. I am very grateful that he was able to close my mortgage and get the home I wanted.
Mario D. - Compton, CA | DEC 2017
Bashar Hamad deserves 10+ stars! Bashar made the entire mortgage process fast, straightforward and easy to understand. Without him we would have been lost. I will gladly be referring everyone to him and will be using him on my future mortgages.
Shezad A. - Los Angeles, CA | November 2017
Bashar did an excellent job of handling a complex refinancing situation. He also was superb in dealing with problems caused by others and made sure every thing worked well. I 'd be delighted to recommend him and his firm to anyone seeking refinancing.
David C. - Ojai, CA | November 2017
Mr. Bashar Hamad is very efficient, knowledgeable and very helpful person. He made the entire loan process a breeze for me. Very happy with the services provided.
Tarloch S.- Atwater, CA | Sep 2017
Bashar Hamad advised me through the process start to finish. He was always very patient and took the time explain and helped me understand all my options. Thank you Bashar!! Couldn't have made this purchase without you!
Wendy V.- Mill Valley, CA | Aug 2017
My loan officer, Bashar Hamad, was amazing. This is my second loan him in as many years and I would never go anywhere else. He provides a personal touch and professionalism that is unparalleled in the industry in my opinion. He has earned my business for life! Thank you, Bashar!
Shawn D. - Yorba Linda, CA | JUL 2017
Bashar Hamad was excellent. Prompt, courteous and extremely professional. I have recommended him to friends and family.
Pardeep B. - La Canada, CA | JUN 2017
We are very satisfied with the service and attention we received from Mr. Bashar and his team that helped us to refinance our home. Mr. Bashar always showed professionalism all the time. We definitely will recommend him as loan officer. Thank you very much for the good service we received.
Francis C. - Perris, CA | JUN 2017
Bashar is the best. Would definitely use him again and feel comfortable referring him to a friend.
Timothy R. - Redondo Beach, CA | MAY 2017
Bashar Hamad was helping us with the loan and he was simply amazing. We were first time home buyers and had a ton of questions (some quite stupid). But Bashar was very patient and explained everything to us in simple terms. He understood what we needed and made sure all our needs were met. He was always available (phone and email) and was very responsive whether it be late in the evening or over the weekend. Thank you Bashar for making our dream house a reality!!!!!
Nausher H. - Los Angeles, CA | APR 2017