What specific steps do you use to help your customers find the best home loan for them?
Even with all the best technology that Guaranteed Rate has, I still believe in speaking with clients to really learn what they are trying to accomplish with their mortgage. With each client I take notes, try to put myself in their shoes and choose the best loan and lender that will help them. This is where my underwriting experience comes in handy; I'll know if we can get it approved and what needs to be documented well before we submit documents to the underwriter.
Tell us about a mortgage product that consumers may not be aware of?
The rehabilitation loan! We have so many products that can turn older housing stock into great homes...and in turn create equity...just not enough people know about all the options we have.
What part of the home loan process do customers find most difficult and how do you help them through it?
Paperwork, paperwork, and paperwork. However with our all digital mortgage process and paperless document uploading, a lot of that pain is alleviated. Its really something that makes Guaranteed rate stand out and my clients all love it!
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in Omaha and went to Creighton Prep. My family still lives in Omaha and this is why I am looking forward to building more relationships and spending more time with my family. https://creightonprep.creighton.edu/page.cfm?p=2236