TestimonialsCustomer testimonials Back to profile
Bill and supporting cast were excellent they found a way to make the deal work when I had to travel out of town for a personal issue, and I am very happy with there service
Ross M. | November 2018
Bill Kelly worked diligently on my loan process. The way he kept me informed and helped me through this process, I never use anyone but GR. Thank you, Bill and his team did an amazing job.
Marc S. | October 2018
Bill crushed it. I ended up having issues with VA appraiser, difficult seller agent, etc.. Bill handled everything with professionalism and we still closed on time with best rate by far.
Alexander S. - August | 2018
Bill Kelley made the home buying process much easier than friends had warned me about. He took the time to explain intricate parts of documents and ensured my wife and I were completely comfortable during each step of the process. Would highly recommend him to family, friends, and coworkers.
Maxwell P. | August 2018
Bill Kelley's pressure free approach was complimented well by how knowledgeable he is and how accessible he made himself... he truly acted as a trusted adviser during the process and worked diligently with the developer / seller to secure VA Approval for the HOA and ultimately secure funding. He went well beyond the scope of his responsibility to get this done.
Brendan P. | August 2018
The loan process was extremely seamless. No streess , no last minutes requests. Bill Kelly and his team was pleasure to work with. Thank you!!!
Dmitriy G. | June 2018
Bill was excellent! He made the process very easy and kept us informed along the way. I will absolutely recommend him to others.
Hayley M. | June 2018
Our loan officer was amazing, Bill Kelley went above and beyond our expectations!
Kathryn A. - Bridgewater, MA | AUG 2017
Bill Kelley was excellent working with me while I was deployed to Joint Base Cape Cod working the night shift. He made getting the necessary documents very easy for me. He made himself available to me. I would definitely use him again and recommend him to a friend.
Timothy G. - Plymouth, MA | JUN 2017
I can't say enough about what Bill Kelley did for me. Expectations went above and beyond after dealing with another lender prior. I dropped them and from there Bill walked me thru this whole process and made sure all my boxes were checked as I wasn't dealing w a realtor buying a house from my mother. Definitively will recommend Bill Kelley and look forward to working with him again.
David K. - Brighton, MA | MAY 2017
My loan officer was an astute professional, he aided me in all my questions with confidence and knew every aspect of the VA loan. He put the stress of buying a home at ease! Awesome experience!
Jared S. - Wilbraham, MA | FEB 2017
Bill Kelley was exceptionally helpful from the preapproval to closing. He stayed on the ball.
Kevin D.- Waltham, MA | SEP 2016
Bill Kelley did a fantastic job along with the rest of the personnel who worked on the loan. They came to me with material they needed and made the mortgage happen step by step and I had no worries it wouldn't be taken care of. Will definitely use these services again.
Robert F.- Waltham,MA | SEP 2016
From the beginning of my loan application Guaranteed Rate was by my side and guided me through the entire process. My loan officer, William Kelley, always kept me informed of the progress and any/all updates. Regardless of the day of the week, William was there to answer my questions and concerns, as well as use his resources to rectify any setbacks. Being a military veteran it was extremely reassuring to have William, who also is a veteran, guiding me with the biggest purchase of my life. With the attention to detail and dedication to his work, William, and the Guaranteed Rate Team, are highly recommended. Thank you all, again.
Peter T.-Brockton,MA | SEP 2016
Bill, and his team, at Guaranteed Rate has made obtaining a home loan extremely easy. I will refer friends,family, and colleagues to them without hesitation.
Truc T.-Dorchester,MA | MAY 2016