Who is your typical customer and what questions do they typically have?
Many customers ask what is the difference between a Bank and Guaranteed Rate. Which is a good question... Here at Guaranteed Rate we simplified the mortgage process, we've been able to find ways to keep the mortgage rates we offer lower than our competitors. Ranked as the 8th largest retail mortgage lender in the U.S. With a bank they are only available for you during banking hours. Integrity is the cornerstone of my business. I believe a mortgage should be about building relationships, and helping my customers achieve their home financing goals, not just a transaction.
What advice would you give new or first time home buyers?
The best advice I can give any home buyer is to get pre-approved first, before you go out looking for that dream home. Take the time to understand the process, make sure to ask questions and communicate with your VP. Communicating is imperative in building a trusting relationship with your VP during this exciting time in your life. I want my clients to enjoy the home owning process and have fun with it.
What can borrowers do to insure a smooth mortgage underwriting process?
As a borrower it is important that you know at Guaranteed Rate we have one of the best underwriting teams that is working to get your loan processed in a timely manner. I always take the time to introduce my clients to my team and explain how critical it is to communicate with my team, so that the process runs smooth. At Guaranteed Rate, I dedicated my career to helping families realize their dreams and overcome adversity that might have prevented them from owning their dream home. I am always available to my customers, whenever they need me! Communicating plays a key role in making this process an enjoyable one.
Summary of where you grew up: family, affiliations, college, high school, etc.
I was born and raised in the South Suburbs of Chicago. I attended Northern Illinois University and was a member of the Delta Upsilon Chapter. I have been married for over 13 years to one of the most generous, kind and supportive people I have ever met. Together we have two beautiful girls and a new addition, Diesel, a Boston terrier. Who fits in perfect with our high energy family, he loves to play fetch with the branches that fall from the trees!
Tell us something that makes you unique or something wacky, yet interesting about you?
I like to garden with my family. I really enjoy the whole process, from getting the soil ready to planting the seeds and watching it grow. The best part is picking the vegetables and preparing a meal with my family on a warm sunny Sunday afternoon. Working together as a family, to see the excitement and joy on my girls faces when they take their first bite out of the sweet juicy tomatoes they picked. Knowing all the hard work to get there paid off. It's the simple things in life I truly enjoy and spending time with my family!