Bob Thompson

Vice President of Mortgage Lending

3940 North Ravenswood, Chicago, IL 60613
Contact Bob
NMLS: 377473

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My loan officer was Robert Thompson - he is a true professional and made the process very easy. He explained the process up front, followed up thought the entire process, answered any question I had and even showed up at the closing/signing of documents. True professional, I would recommend him and G.R. to anyone!

Edward A. – Oak Lawn, IL | JAN 2017

Bob Thompson was fantastic all through the loan process and I will highly recommend him as he takes his job very seriously and was available for my questions at a lot of off hours. Thanks Bob and Guaranteed Rate!

Michael R. – Chicago, IL | JAN 2017

After several years of renting, we decided it made more financial sense to purchase a home in lieu of continuing to rent. We began the process by saying that if at any point we did not feel we were making the correct decision, we would walk away. My wife was a former real estate research consultant and came to the mortgage application process with a long list of questions and concerns. From our first conversation with Bob, it was clear that he was going to make what could be a scary and...

Todd S.

Bob was extremely professional and very helpful throughout the whole process. He went above and beyond to guide us through the whole loan process.

Joseph M. – Chicago, IL | SEP 2015

Bob was very very helpful. He was easy to get in contact with, answered all of my questions, and was prompt in getting back to me while he was on vacation and we were experiencing delays before closing.

Scott P. – Mokena, IL | Apr. 2015

Hey, check out this amazing review from Brian about Bob! “Bob Thompson and his team were wonderful to work with for our refinance. We got a great rate and everything went smoothly. They even came to our house to do the closing. We would definitely work with Guaranteed Rate and Bob again! Thanks again for everything.”

Brian M. --- La Grange Park, IL --- 4/2013

About Bob

I started in the mortgage business 15 years ago.

I got into the business because I loved working with money and people, but did not want to be a financial planner.

I have been honored as a Five Star Mortgage Professional for the last four years.

The Five Star Award is presented from Chicago Magazine to less than three percent of mortgage professionals rated highest in overall satisfaction by clients, peers and industry experts.

I love to participate in any type of sport, especially basketball and golf.

Bob interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
It important to me to develop a close relationship with my clients. The first step for my client is to ask them, ""What type of monthly payment will fit your budget?" Once we have a monthly payment established, the client and I work as a team to reach the ultimate goal of home ownership. Being proactive is the best thing I do for my clients. Verifying all of their information on the front-end of the loan process is the key to making it smooth and pleasant for the client.
What advice would you give new or first time home buyers?
"For first time home buyers, my advice would be to ask any question that pops in your head! There is no such thing as a stupid question! But the most important piece of advice I give my first time home buyers........HAVE FUN! Yes, it may be a little stressful and you may feel a little lost during the entire process, but you'll want to look back and have a great feeling about your new home."
What part of the home loan process do customers find most difficult and how do you help them through it?
"Documents can be so overwhelming for a client. I make sure I explain to them, in detail, why certain documentation is needed. This will help them understand how their loan will be approved."
What provides you with the most satisfaction in your job as a Loan Officer?
"The satisfaction on my client's face at the closing! Knowing we all worked as a team to achieve their goal of owning a home. Also, hearing ""We couldn't have done it without you!"""
Tell us something that makes you unique or something wacky, yet interesting about you?
"I was born and raised in a small town a mile long and a mile wide with 5,500 people. I moved to the big city of Chicago, which has over 2.6 million people. So I can relate to small town clients and big city clients."

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