It is refreshing to be able to give my highest praises for client relationship building, as well as professionalism in implementing my loan from start to finish to Brian Johnson and his all-star team. I started working with two other large online institutions before finding Brian at Guaranteed Rate. However, for all the size those two lenders, each of them suffered from behaviors which clearly indicated to me that I, the client, was not very important to them. I can summarize their respective...
We recently moved to Spartanburg SC. This was a unexpected move for us so we needed to find a home and home loan very fast. Never did we think we would be closing twenty two days after finding our new home. Brian, Kurt and Eric worked with us. They walked us through the entire process step by step. This by far was the easiest home purchase. We received a to do list for the paper work we would need to get together for the loan, absolutely loved this because it made things so easy. They stayed in...
Shannon & Lynnette P.
I was working with another company that could not get me approved, due to a collections that had hit my credit. The lady I was working with told me to wait 90 days and we could try again. Meaning I would lose the home that took me almost 6 months to find. Then my realtor says well the sellers agent said to try the company that he does a lot of work with and gave me a number. The next day I called and spoke with Brian Johnson (who by the way is awesome) he told me somethings to do to get my...
Brian and his team made my purchase easy and painless Great communication with quick and detailed responses every time I had a question. Great service, fast and effective well done.
Brian and his team did an amazing job with our loan. Guaranteed Rate has the easiest loan process I’ve ever seen. Highly recommended!
Michael R. - Marketing Manager - Esurance
Brian and his team went way above what I expected! I really appreciate all the help and time Brian’s team invested in making this dream a reality.
As a first time home buyer I was intimidated by the process of obtaining a loan. Brian and his team at Guaranteed Rate made the experience seamless and easy. I was very impressed with how they walked me through the steps and how quick the entire process was. We are now enjoying our new home without enduring the headaches of a long drawn out closing. Thank you.
Tom and I wanted to thank you for your assistance during our loan application. We are fully closed as of yesterday afternoon. I know there were challenges such as my board compensation and my numerous bank accounts; but you prevailed through these challenges. Again thanks; truly appreciated!
Nancy G., CEO. - WPRT
This is the 2nd home we have purchased with Brian and Guaranteed Rate. The service and attention to detail are 2nd to none. The newly formatted TranSafe process made it very easy to stay organized and kept us on track with everything needed for the loan. This was the easiest process that we have had. Many thanks to Brian and his team for some really terrific service.
Shane Owens | Divisional VP – Precept Wine
Guaranteed Rate made the mortgage process as simple and quick as possible. The capability to securely upload and digitally sign documents really enhanced the efficiency of the process. All of the employees that assisted me were professional and eager to help.
Elizabeth C. - Fluor Corp.
Brian and his team did a great job. Process was very low stress and quick compared to other brokers we have dealt with in the past.
L. Norris - SC Game Warden
Brian Johnson and his team delivered on everything they said they would do. Loan was on time, and closed without a hitch.
Jon P., EVP, Flagship Properties
My team at Guaranteed Rate was awesome. From my first conversation with Brian Johnson to closing, I was always treated in a professional and courteous manner. I was informed of the options for my loan and the process was laid out in steps. I always knew where I was in the process and what I needed to do. All questions were answered promptly and fully. The team members were always available and worked around my schedule. I can truly say Brian, Eric and Kurt at Guaranteed Rate made my loan...
Geri B. – RN Greenville Hospital
I'm a first time home buyer and I was nervous about the home loan process, but Brian and the team at Guaranteed Rate put me at ease and made my home buying process enjoyable. They made the loan process efficient and easy to understand. I was able to ask questions at any point and the team responded to me quickly. I also loved being able to upload my documents. That was so convenient! I'd highly recommend Guaranteed Rate to anyone looking for a home loan!
Abigail A. - Clemson University
As a first-time home buyer, I had no idea what to expect with the mortgage process, but I was very pleasantly surprised how stress-free it was with GR! The mortgage team I worked with were exceptional! They were incredibly responsive, answered any and every question I had, and explained every step of the process. We even moved up our closing date by 3 weeks and they helped make it happen. I'm so happy with our decision to use Guaranteed Rate.
Morgan Z. - Spartanburg Schools
Brian, Kurt and Eric were fantastic. I was amazed how smoothly things operated. The online portal is a game changer and made juggling the buying/selling process as easy as it could be. Brian's prompt follow up and communication was nothing short of phenomenal. Thank you for your help in walking me through the process!
Matthew T. – Cisco
Everything is done online and they make it easy to gather and consolidate all of the information that you need. Quick responses from the representatives made my closing happen in lightning speed.
Guaranteed Rate was exceptional to work with. As a first time home buyer, they made the process extremely simple and streamlined. They asked for everything they needed up-front and we had no surprises or curve-balls. I highly recommend any buyer consider Guaranteed Rate for any home purchase.
Brian Johnson helped make this entire transaction easy. Being able to upload the requested documents and keep in touch with the underwriting department made this entire process flow smoothly. We actually closed on the projected close date!
Eric, Kurt and Brian were great to work with. I would definitely recommend their team.
Guaranteed Rate made my home buying experience easy. They made sure to keep in contact with me during each step of the process. I would recommend Guaranteed Rate to anyone trying to buy a new home.
Brian has a great team with Eric and Kurt!! My questions were answered quickly. Both are easy to get a hold of (either by email, text, or phone). They are both very through! These three gentlemen kept my loan application moving without any hiccups. They were a pleasure to work with!!
I would like to take this opportunity to thank Brian, Eric and Kurt for their time, diligence and patience during my loan process. Due to the fact that I had just moved to the United States on a work visa, my credit was not established which required more effort, research and diligence on their part. Not once was I made to feel that my loan wasn't a top priority. Brian and Kurt always got back to me in a timely manner and were very encouraging during this stressful time. Brian has promised to...
Brian Johnson and his team Kurt, Eric, and underwriting team were extremely helpful! My wife and I came to them in the middle of our sales agreement. Brian understood our circumstances immediately reassuring us that Guaranteed Rate could get us closed on or shortly after the scheduled closing date...Impossible? Not with Brian and the whole team at Guaranteed Rate Mortgage. We went from origination to close in 23 days!! Thank you all so much!!! We now live in our dream home because of you!
We believe in excellent customer service! You and your team have definitely provided that! We will be completing the survey declaring the fantastic customer service and fast closing on the survey! Again thank you Brian, Eric, Kurt, and the underwriting team for EVERYTHING!
They used an app that was easy to use even for a technologically challenged person like myself. It was super fast and easy to submit all the required documents.
Our loan coordinator Brian Johnson is excellent in communication, follow up, issue resolved. He actively engages in different conversations to make sure my loan in good progress. He also helps to answer most of my questions. Especially, when dealing with issues beyond his authorization and/or knowledge, Brian is proactive to refer and initiate the right party for the conversation taken place. Enjoy Brian and the process. Thank you Guaranteed Rate.
I have been very impressed as well as my clients with how well the loan process went with Brian at Guaranteed Rate. I have had the pleasure of working with Brian on many occasions. Brian was involved from beginning to the end of the loan process. I would highly recommend Brian for your lending needs.
Paul B. - Realtor
Brian Johnson was my Loan Officer and like always did a fantastic job. Guaranteed Rate provides the perfect platform to help borrowers get their portion of the task list done with an awesome online system and great folks in place to help out through the way.
Thank you for all the work put in by Brian Johnson and Kurt Sagendorph. They are excellent at the jobs and it showed through the whole process. Both where very kind and generous to explain to me the reason behind any question I had. I Never felt like I was being mislead or lied too which is rare in today's time. 10+ for both gentlemen!
We had some minor complications in the beginning with a loan from another institute. But when we came in contact with Brian Johnson and his team especially Amanda they made the loan process very easy. They were very helpful and always there to answer any concerns we had. I'm a real estate agent and I have clients that tell me how hard it was to obtain a loan through other lenders, I didn't quite understand what they were talking about until we purchased our first home just last week. I have to...
Amy & Kevin H. - Laura Simmons and Assoc.
My experience with guaranteed rate was very positive. Brian Johnson was always there to help me day and night and always had an answer for many questions. Everyone I interacted with at guaranteed rate was always very friendly and helpful. We settled in less than 30 days! Thank you guaranteed rate, I am extremely pleased with my experience .
Guaranteed Rate is the best. Brian Johnson got me preapproved within 10 minutes when my credit union told me it would take one week. Brian, Jeff, and D'Andria were so helpful because when I was frustrated I could email or text them after hours for help. I am very grateful to have met such nice and professional people. The whole team at Guaranteed Rate made it possible for my kids and I to purchase a beautiful home. Thank you all.
Jeff Kushnir and Brian Johnson helped me in a tremendous way and they were not afraid to take on any problems or obstacles that were in the way. These guys finished us up and we couldn't be more satisfied!
Brian, D'Andrea, and Leighann went above and beyond to help me with all my paper work. I had lots of questions & they were always there to to give me an answer & ease my stress. I can't say enough about these three people that help make a dream come true in my life. Thanks again y'all!!!
Brian made the loan process easy from start to finish! He was easily accessible and very responsive to my questions and concerns (even to my after work hours texts and emails). He and his team worked together to ensure my loan application was approved and ready for our scheduled closing date.
Great experience! Made the home purchase enjoyable!
Everything turned out well. The online upload process was super easy. Brian Johnson was a great loan officer. He was very attentive and made the process smooth.
The transfer safe made it very efficient to get documents to underwriting. The real-time status reports and timeline progress bar was also very helpful.
Guaranteed Rate was excellent. I was very satisfied with the mortgage process from beginning to end. Brian Johnson and his team were knowledgeable, friendly, and efficient. I would definitely recommend them to my family, friends, and acquaintances. I am very grateful to have my new home and Guaranteed Rate made it possible!!!
Guaranteed Rate made the process of buying my first home easy and painless. The staff is delightful, and they helped me every step of the way. I also loved that the entire process is electronic. I did everything from my phone! I would definitely recommend Guaranteed Rate.
The process from beginning to end (thirty days) was made simple and worry free by Brian Johnson and his team. He kept me up to date and informed on all aspects of the loan. Very knowledgeable and professional. I would certainly recommend him and his team to all my family and friends and I will most defiantly use their services again if needed. Five stars all round.
I was very pleased with how my account was handed. Every time I need to ask a question or needed something explained they were very willing to help. The whole process was very smooth and I would recommend any anybody to use this company. Thanks for all your help.
From filling up the application to closing, it was a very easy and smooth experience. Never thought loan process would be this easy. I was given all the information and guidance needed. Keep up the good work. Strongly recommend!
Brian Johnson our Loan Officer was extremely helpful during the home buying process, he was very prompt answering any questions we had and made the whole process easier for us as first time buyers. I highly recommend him for your next Home Loan needs.
Very professional and they added a personal feel to it. Easy to work with and a quick transaction. They kept me informed all along the way so there were never any unknowns involved. The digital uploads make it extremely easy to send documents and they were very punctual about getting the process underway. I am happy with the loan and the loan process through guaranteed rate.
The ENTIRE process went fantastic! From speaking with my Loan Officer, Brian Johnson, initially about Guaranteed Rate's Renovation Loan and how it works all the way to the attorney's closing table. Each representative from Guaranteed Rate that we encountered was very professional in their communication and knowledgeable about the process and just what was needed. Brian Johnson did a phenomenal job explaining the Purchase Renovation Loan to us and helping guide us through the entire process. I...
Extremely professional and knowledgeable staff. My wife and I were every impressed with the professionalism from the entire staff. Very detailed with great communication throughout the process. Top notch communication. Went above and beyond to make sure everything went smoothly. The communication and the high standards the entire organization put forth.
Our experience from start to finish was positive. We were quite overwhelmed as we were buying and selling at the same time but Brian was patient and answered all our questions in a professional and prompt manner. Everything went smoothly and did not encounter any issues. Working with Brian greatly reduced the stress that comes along with buying a home and we were more than satisfied with the service provided. We would highly recommend Brian and his team members to any of our family and...
David and Dawn W.
The online loan process went smoothly.I had a construction loan and had to reapply for the permanent loan so I had extra work, but Guaranteed Rate made it easy.Brian Johnson and his team was always available to answer the questions and helped me to complete the process. The team member I worked with was Leigh Ann Martinez.
Brian Johnson was an excellent loan officer and very easy to work with. I will recommend him to anyone looking for a friendly, efficient loan application process.Brian was quick and efficient and even answered our questions on weekends.
Brian Johnson always kept me informed of the progress on my application in a very positive & professional manner. The process was explained so there were no surprises. Brian always return my texts, email's, & phone calls very promptly. I knew I could always count on Brian if I had any concerns. The process was explained & all my contacts treated me with respect & professionalism. They delivered what they said they would in a timely manner. I know I was important to them and they treated me as a...
Kenneth H., D.R. Horton
Brian and his team will do what is necessary to get through the application/approval process. Brian, his team and Guaranteed Rate offered great service and were easy to work with.
Brian Johnson and his staff was very professional and helpful, made the process go very smoothly.
Many thanks to Brian Johnson for a smooth and timely closing. Communication was crucial for this closing and Brian kept us informed so that we did not encounter any delays.
Brian, thank you for your extra effort in getting the loan closed for the Rochester's on Marina Cottage. We have some very tight time frames and your team came through as you promised they would for an on-time closing.
Integrity, Accountability, Honesty, Attention to Detail and Professionalism are more than just words to Brian; His entire team were fantastic to work with and I recommend him to all my friends and family.
Brian has provided the utmost in professional advice regarding our home mortgage & that advice has been priceless. We are in a more secure financial position based on Brian’s expertise & we continue to share his name & stature in the financial industry to family, friends & colleagues who are interested in learning more about home mortgages. We consider it a blessing to have the Johnsons as family friends & we will continue that friendship for many years to come. It would be a wise investment of...
John and Jamie M.
Brian was professional, easy to work with and accustomed to working around other professionals' busy schedules. He and his team were great at explaining the mortgage process to a first-time buyer without taking an excessive amount of time. Brian’s team worked with me to put everything together in good time so there were no worries about hitting close date. All in all, working with Brian and Guaranteed Rate was a pleasing experience.