Chad helped us buy our home. He also helped us refinance recently. He is always professional and he and his team are very responsive. He is honest and straightforward. Anytime we had a question we would email Chad and receive a response within minutes. Both times we worked with Chad we feel he worked to get us the best loan possible.
Chad was great! Very helpful and we closed on time, the first time. No games. Highly recommended. He and his staff were very patient in answering all my questions; usually within the hour.
Chad was very thorough and had us off to a fast start. We hit a bump in the road due to complications outside all our control, and Chad was good about scoping out alternative options if the originally planned financing did not pan out. To his credit, Chad handled our frustration about the associated closing delays very professionally, and ensured we got to the finish line.
Chad and his team are amazing. My husband and I sold our condo and after previous deals and lenders falling through, we found our dream house and we only had 2 weeks to close, which is TIGHT timing. Chad came through and amazingly, we closed on time!
I was a mess as a first-time home buyer: very uneducated about the process and didn't really have my ducks in a row. However, the team at Guaranteed Rate helped me to quickly understand the home buying process and held my hand throughout the entire journey. They were responsive to calls and emails and stayed cool, calm and collective when we hit a few bumps in the road. I had a very tight timeline, but they turned paperwork around before the deadline and ensured I closed before my rate expired....