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Chad Mahoney

Associate VP of Mortgage Lending
800 West El Camino Real, Suite 180, Mountain View, CA 94040
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NMLS: 281025
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Everyone at Guaranteed Rate was very helpful and guided me through the process every step. My loan officer Chad Mahoney in particular was extremely helpful by taking extra time to send follow up emails to explain documents in detail for my benefit. I felt very comfortable with Chad that he knew his trade and was trustworthy. I will definitely recommend Guaranteed Rate in the future.

Nick L. March 2017

About Chad

I have been in the mortgage business since 1991, in roles ranging from underwriting to management. I have been a loan officer since 1998. I got in to the business right out of college, after observing my family’s involvement in Real Estate and finance for several years. I grew up in Southern California, graduated from UC Santa Barbara with a double major in English and History, and have lived in the Bay Area for over 25 years

To insure a smooth mortgage process, I always encourage borrowers to remain engaged in the process, and ask questions if they don’t understand something. Many people are embarrassed to ask a question that they feel may be insignificant and too small to ask about, but I make sure to let them know that no question is too small. If the borrowers understand what they need to do, and the reasoning behind the request, it makes for a much more peaceful transaction all around.

Chad interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
After observing my family’s involvement in Real Estate and finance I decided to join the mortgage industry in 1991. After working in underwriting out of college, I moved into a management role, which led to me starting as a loan officer in 1998.
What specific steps do you use to help your customers find the best home loan for them?
The main thing I advise clients on when seeking the right mortgage is their anticipated time horizon for owning the property. If the property is a stepping stone to a more expensive property then the lower rate and payment of an ARM may be appropriate. If they are looking to own the property to occupy, or rent out for many years to come, then a fixed rate makes more sense. Each situation is different, so I pride myself on being to advise clients the best available options to meet their individual financial goals.
What advice would you give new or first time home buyers?
I really enjoy working with first time homebuyers. To take them from an initial conversation about what they may be able to afford, to the closing table where they are able to close escrow on their first home is really gratifying. There are several steps along the way, and my counsel to them is to always do what feels right to them, and so that they can sleep at night. I would never put a client in to a position to worry in the middle of the night about having to make their mortgage payment. Peace of mind is invaluable.
What can borrowers do to insure a smooth mortgage underwriting process?
To insure a smooth mortgage process, I always encourage borrowers to remain engaged in the process, and ask questions if they don’t understand something. Many people are embarrassed to ask a question that they feel may be insignificant and too small to ask about, but I make sure to let them know that no question is too small. If the borrowers understand what they need to do, and the reasoning behind the request, it makes for a much more peaceful transaction all around.
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in Southern California, graduated from UC Santa Barbara with a double major in English and History, and have lived in the Bay Area for over 25 years. My wife and I recently moved from San Jose to Soquel, and love living back at the beach!
Tell us something that makes you unique or something wacky, yet interesting about you?
My college aged children think it’s amusing that as an English and History major at University of California, Santa Barbara, I ended up working in finance for a living.

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