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Chris Ames

Mortgage Specialist
173 Technology Drive, Suite 201, Irvine, CA 92618
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NMLS: 87740
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Chris was great he could have walked a blind person through the process and the person would be smiling from ear to ear. Thank you Chris, from all of our family.

Hermes & Leticia P. – Oak Lawn, IL

FHA isn't easy to deal with, but the team that helped us get through it were fantastic. They were patient and explained everything. We are finally in our new home thanks to Chris, Amber & Michelle!

Walter C. – Claxton, GA

The checklist made it easy and great to stay up to date. My loan officer and staff were on top of everything and were always available when needed. Thank you!

Crystal V. – San Juan, TX

I had a great experience with Tiffany Nguyen and Chris Ames. As a single gal purchasing a home on her own as a first time home buyer, Tiffany and Chris gave me the support that I needed.

Adriana C. – Revere, MA

Chris Ames made this a successful experience through his very pleasant demeanor and his constant, almost instant attention to any question or problem that came up on the way to a successful conclusion. Patience is a virtue and Chris was faithfully patient with us in regard to our questions and concerns that arose during the process. In our estimation, Guaranteed Rate is extremely fortunate to have Chris as part of your team.

Stacey and Jan – Springfield, VT

Chris Ames was very professional and friendly. I appreciate my experience and would recommend Guaranteed Rate to anyone!

David O. – Orofino, ID

As a first time home buyer, I learned the loan process itself has numerous steps and involved many documents. So of course I had a lot of questions. Our loan officer, Chris Ames, could not have made the process smoother and stress-free. Chris was there every step of the way, from pre-qualifying my husband and I for the loan, checking-in with us during our house hunt and most importantly crunching the numbers to make sure we could afford our monthly payment. Chris was able to answer all of our...

Erik & Katie E. – Lake Forest, CA

I lost my home several years ago in a fire and I did not think I would ever recover from that lost. I was able to get into a very nice house and my children and I have a new home thanks to Guaranteed Rate.

Kimberly T. – Columbia, TN

The entire team that worked with me on my loan was extremely helpful and patient. The process turned out to be pretty lengthy and complicated but they assisted and explained things every step of the way. I truly appreciate the opportunity to have worked with such a great group of people. Thank you Chris Ames, Theresa Bui & Stacy Chadwell – you did an AWESOME job!!!

Patricia H. - Schenectady, NY

This is our 5th house purchase and this has been the best experience by far. Chris is awesome and I will definitely be sending business your way.

Ameena M. - Houston, TX

Chris was professional ,helpful, organized and thorough. He listened to my needs and worked with me to insure a quick closing.

Pamela B. - Avon,OH | JUL 2016

I am very satisfied with Guaranteed Rate. Chris Ames was so professional, friendly and informative. He made the whole loan process run very smoothly. I would highly recommend both Guaranteed Rate and Chris Ames to anyone seeking to refinance or obtain a loan. Thank you for everything!

Francine M. - San Jose, CA

Overall easy to work with.

Ty P. - Knoxville, TN

The portal was fabulous - it was so very easy to give you my documents - I felt your fees were very reasonable - thanks for handling my loan.

Tina W. – Houston, TX

Thank you for all your help. I have already told everyone about you guys. Thank you again!

Linda B. - Ellabell, GA

Everything went smoothly and there was great communication.

Joseph I. - Oceanport, NJ

Chris Ames was very good and directs his team to help you throughout the process…very quick, would've been faster if I wasn't so busy. Guaranteed's team kept in contact with me throughout the whole process.

Dan K. - Brookfield, IL

About Chris

I joined the mortgage industry in 2003 because I enjoy working with numbers and helping people. I graduated with a BA in Business Administration (Finance) and worked in customer service my entire life so mortgage banking was a natural fit. Looking back after 13 years in the industry it’s been an amazing experience; whether it’s helping a first-time homebuyer purchase their first home or helping someone refinance their 10th investment property, it’s truly fulfilling and I’m grateful to be working with such a great company!

Chris interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I've been a Mortgage Banker for 13 years and I was inspired to get into the business because I worked in customer service positions my whole life but now I had a chance to help people with the biggest investment of their life! This was exciting to me because I knew I could help people achieve the American Dream!
Who is your typical customer and what questions do they typically have?
A typical customer is someone who wants a lower interest rate and payment. After all, everyone wants a lower payment including myself! The typical question is about cost and benefits and those are truly the best questions. I like to determine out of the gate if there is benefit. If nothing can be done at least we tried but the only loan that makes sense is the loan that benefits our customer.
What specific steps do you use to help your customers find the best home loan for them?
The most important step in the entire home loan process is listening to the customer and understanding their goals. Once I know their objective we can put the perfect loan together. Everyone is different so it's my job to listen, ask the right questions and figure out the best loan for each individual customer.
How long have you been in the mortgage business? What awards have you won?
I've been helping people get home loans for 13 years and have consistently won top performer and customer satisfaction awards for both Purchase and Refinance transactions.
What advice would you give new or first time home buyers?
Get Pre-Approved! Make sure you're working with a great banker and realtor who will work with you every step of the way. Be sure to ask questions too because we want you to be confident and informed!
What part of the home loan process do customers find most difficult and how do you help them through it?
Typically the most difficult part of the process is getting started. It's gathering the necessary paperwork to complete the loan transaction. However, if everything is done right the first time it's an easy process. What's great with Guaranteed Rate is we provide our customers with a secure web portal where they can electronically upload their documentation or I have a direct fax so it's extremely convenient!
What provides you with the most satisfaction in your job as a Loan Officer?
When my customers are satisfied, I'm satisfied. I especially enjoy helping first-time home-buyers because you help them every step of the way and now they own a home so it's an awesome feeling when you're a part of that experience.
Tell us something that makes you unique or something wacky, yet interesting about you?
The jury is still out on that one but I'll keep you posted.

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