Who is your typical customer and what questions do they typically have?
There is no typical customer. The most important thing to understand about someone is that they are unique.
Everybody wants to know about the rates and closing costs at first. But once you get to know someone, you find out that they have have specialized needs like saving money for retirement, putting a new roof on their house, or learning how to invest in rental properties. There are as many questions as there are people and it's my job to have the answers they need.
What advice would you give new or first time home buyers?
Be prepared to work hard for your first home. You should be informed, financially stable, and creditworthy when you buy your first house. It's okay if you aren't there yet. Calling someone like me is the best way to get ready. I can help you outline a fool proof plan that puts you on a clear path to buying your first home.
What are the top 3 misconceptions people have about the home loan process?
1. "Rate is the most important part of your mortgage." This couldn't be further from the truth. A rate is just a price tag for the mortgage you get. What's important is getting the mortgage that fits you best. When you're talking about the most important purchase of your life, the conversation should be about getting the best mortgage, not the cheapest one.
2. "This should be easy." Unfortunately, there's no such thing as easy money. The mortgage industry is layered with rules, regulations, and safety measures to protect our customers, their homes, and the people who lend them money. All of those requirements, no matter how small, have to be met in order to complete your loan.
3. "Lenders offer $0 in closing costs." There's always a cost, even if you don't see it. If someone waives their closing costs, then they are charging you a higher interest rate to do so. This isn't always good and it isn't always bad. What's important is that your lender is transparent about their costs and where they come from. That transparency is what lets you make an informed decision and make sure you have the best possible loan.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I'm one of the people who loves the work they do, so I spend a lot of my free time working. But when I do step away from mortgages, I like to step into books. My wife and I have 7 bookshelves, stacked 2 deep with ideas, information, and experiences that people have captured over hundreds of years.
Tell us something that makes you unique or something wacky, yet interesting about you?
I spent my childhood summers traveling around the country and visiting family with my Grandma. She had 10 kids and I'm pretty sure the adult that I became was shaped in part by all of them.