Every single person was informed, friendly and professional. This is a first-rate organization with very competent staff. I Highly recommend them.
Anne C. | December 2018
Chris Hutchens team are some of the most upstanding, considerate, and professional group that I have ever had the pleasure of working with! Super thankful I had them when all the craziness hit the fan they took full control and made sure everything with my loan was seamless all the way until closing.
Charles R. | November 2018
I knew even before we started that we would have the best service. Every staff member was Outstanding. Helpful, Polite, Kind, Patient & ON & ON. Not one Complaint on our part. Thanks again.
Scott E. | November 2018
I had a great experience with Chris and his staff. They made it easy for my wife and I and most importantly they kept all lines of communication open. Very pleased and couldn't have asked for a better experience.
Matthew D. | October 2018
Chris and his team are very professional, easy to work with and outstanding at what they do.
Marlene U., October 2018
The team handling our mortgage was exceptional and provided outstanding service. Starting with Chris Hutchens and the team of excellent loan personnel staff. All were extremely professional and handled our mortgage with ease even though the Wilmington office suffered through a mega storm! The loan came down to the wire due to the necessity to obtain an appraisal due to the storm conditions and it closed as expected due to the extra work of the entire team. We are very grateful to Chris and...
Susan H. - October | 2018
Chris Hutchens and his team at Guaranteed Rate made the loan process for this first time home buyer such an easy, flawless and exciting experience. My questions were answered before even asked, and I truly felt like I had a whole team of support along the way. I would highly recommend Chris and his team! They rock!
Erika D. | September 2018
Everyone was professional and kept me in the loop the whole time.
Kimberley B. - October | 2018
The Wilmington GR team was on point. They were very assertive and knew all of the answers to any of the questions that I may have had. There was never a gap in the process where they left me hanging. If I sent Chris Hutchens an email or any member of his team, I would get a response back pretty quickly. Kelly Cherry was my closing coordinator and was always on top of what I needed to do next in the process. As a first time home buyer, I kind of needed someone to hold my hand as this was all new...
Jonathan T., September 2018
Chris Hutchens did an amazing job getting me closed in the time frame that I needed. Hurricane Florence slowed the closings down for many properties, but he knew I had to be out of where I was living by Sunday, 10/8/2018. Through his efforts, I was able to close on Friday, 10/5/18, and get moved out of my old home and into my new home on time. Everyone at Guaranteed Rate was friendly and made every effort to help me close even with all the uncertainly caused by the hurricane.
Marjorie W. | October 2018
Chris and his team were awesome!
Casey W., September 2018
Chris and his team were amazing and worked so hard to make this dream come true for our family. We can not thank them enough. Would highly recommend him and guaranteed rate to anyone and everyone.
Lauren S. | August, 2018
Extremely satisfied with Chris Hutchens and his team. Most importantly, whenever we had questions (off hours/weekends) Chris returned them promptly (with a happy & helpful attitude) ) We would definitely use this team again and recommend to others! Thanks so much for making our loan process easy.
Francis J. | August 2018
My experience with Guaranteed Rate was amazing. Chris Hutchens was awesome, and each member of the team provided a seamless hand off. Everyone was responsive, helpful, and proactive in providing updates along the way. My real estate agent even mentioned that moving forward- she would refer all of her buyers to Chris.
April D. | August 2018
We are extremely grateful to Chris Hutchens and his entire team for helping us secure our loan. The Guaranteed Rate team delivered on everything we discussed in our initial conversation, closing our loan in a very tight time frame while exhibiting first class professionalism the entire time. We have worked with several lending companies in 3 different states over the past decade – and Chris and his team outdid them all by a landslide. It seems the only thing they can't do is make it stop...
Gilbert L. | July 2018
Chris and his entire team were great!
April B. | July 2018
Chris and his team were very helpful and knowledgeable throughout the whole process. Usually mortgage lending is a tedious process, but we had a very pleasant experience with Guaranteed Rate and I would recommend them to anyone looking for a mortgage!
James A. | June 2018
Chris' team is top notch! Very professional but also genuine and approachable. They made me feel comfortable at every step by providing a thorough explanation of each loan stage with plenty of contact information in case of questions. The online portal made the application process a breeze and allowed me to share documents quickly and securely! I would absolutely recommend Guaranteed Rate to anyone looking for a residential mortgage partner. Thank you Chris, Jackie, Emily, Kelly & Nicole!
Meghan C. | June 2018
Chris was hugely helpful and his team walked me through the process.
Maxwell M. | June 2018
Great service. Everyone I worked with on the team was very responsive and helpful.
George A. - June | 2018
Chris Hutchens and his team were excellent. Chris is unbelievably quick with his email responses. Thank you!
Debra B. | May 2018
Chris and his team were amazing. Flawless execution of the closing in 27 calendar days,19 Business days and not once did I feel like I was being processed.
Darren S. - June | 2018
My husband and I are both realtors and we have worked with several mortgage companies over the years - Guaranteed Rate is the best! The team we work with is highly efficient, diligent and so friendly!
Laura B. | MAY 2018
Online portal for uploading documents was great. Made it very easy to keep track of what was needed and when.
Charles B. | May 2018
Working with Chris Hutchens and his team was a pleasure. They were right on top of everything and did a great job!
John R. | May 2018
Chris Hutchens and his team did an OUTSTANDING JOB! It was a slam dunk from start to close!!
Christopher M. - May | 2018
Chris made the journey of getting a mortgage very easy! I liked the way he has structured the process! They were all excellent at their jobs and very personable!
The whole team was great from the beginning. Being out of state you guys helped us out a ton. Thank you!
Brent H. | April 2018
The team in Wilmington, NC was amazing! A special thanks to Chris Hutchens, Dorothy Adkins, Jackie Gale, Nicole Tschimperle, and Emily Costin. Thanks again!
Matt M. | April 2018
Loved working with Chris, Nicole and Deborah. They made it very easy for me to buy a property in NC even though I was out of State and in a different time zone. Great Job!
Excellent Job! Chris Hutchens is the real deal! He is the best at what he does and is super reliable and patient with the 17 sets of numbers he figured for me! He is friendly, clear and to the point! Emily Costin is great to work with as usual for the third time and takes the time to call us and explain what is expected of us throughout the process very friendly and professional! Keep up the good work! At our house when I’m looking for the best person in whatever field, I say “I need the Chris...
Best home buying experience I've ever had!! Everyone on the team is on their game!!!
Your team is exceptional!! This is the second time in a few years you and your team have help us obtain a home. We asked for extra help in reaching an early closing and your team delivered. I can't imagine working with anyone else. We will spread a good word to our friends about your work. It is working with a friend!!! Thanks again.
Chris Hutchens was extremely knowledgeable and endlessly patient throughout our loan process. As the deadline for our loan closing drew near, Chris and his team members were there to motivate the Bank to quickly review our documentation, so that our loan closed without complication.
Laura S. - Charlotte NC | Feb. 2017
Loved Mr. Hutchens - intelligent and super dedicated :) Easy to reach, easy to talk with, and always there for us.
Ellen S. – Vienna, VA | Sep. 2015
Chris Hutchens was very nice to work with. Very helpful, always available when needed. It was a very easy smooth process. Ran into no problems. Guaranteed rate is well organized and has friendly employees.
Lucas B. – Wilmington, NC | AUG 2015
After work with USAA Bank for over 6 months, we never seen a company jump into action the way Chris and his team did. We had loan approval within 10 days and time frame including two weekends! No matter the problems your office ran up against, they were solved quickly and competently. From start to finish, we never had any worries knowing your team was working on our behalf. Thank you for making our home-owning dream come true! Thank you for making us feel like family! Thank you all for having...
Thomas S. – Rocky Point, NC | Apr. 2015
Chris and his team handled the shift without any negativity. They are professional and timely and excellent to work with! We will be life-long clients of Chris and recommend him to our friends and family. I have had two great experiences with Chris and his team and will return to work with them again!
Steven M. – Wilmington, NC | Mar. 2015
Christoher Hutchens was great as well was the support specialists who did a lot of work to bring it all together! From 1 to 10 I give a 25.
Lorraine O. – Rocky Point, NC | Feb. 2015
Chris Hutchens was professional and easy to deal with and has assembled a great team to represent Guaranteed Rate. As we all know the mortgage process complicated, stressful and tedious and time consuming. The team at Guaranteed rate took the stress out of so much of the process with a professional yet casual approach. They followed up by telephone, e-mail and texts. They were always pleasant.
Vernon D. -- Wilmington, NC. | Nov. 2014
Chris was very helpful and a pleasure to work with
David S. Wilmington, NC. 9/16/2014
Chris Hutchins did a GREAT job throughout the whole process. He was very prompt in answering any questions. Very smooth process!
Michael G. -- Willmington, NC. 9/26/2014
Chris Hutchens worked hard to earn the business...period! The final rate was slightly higher than some of the competitors, but I selected GR because I was more confident in Chris.
Robert D. -- Wilmington, NC. 9/11/2014
Chris and his team were just so professional and efficient and easy to work with in getting the loan-I would use them again and refer anyone who is looking to do a loan in the near future. It was easy…
Peter C. -- Wilmington, NC -- 10/1/2014
Chris Hutchens team was wonderful to work with. Chris, Emily, Jackie and Jeff were professional, informative and made the process easy.
Marlene U. -- Leland, NC -- 10/1/2014
the whole team did an amazing job! The whole experience was great. I can't thank them enough.
Jared T. -- 10/1/2014
Loved Mr. Hutchens - intelligent and super dedicated :) Easy to reach, easy to talk with, and always there for us. Through the entire process, we couldn't have asked for smoother conversations, effective team members, intelligent questions and total commitment to understanding our particularly different (and sometimes difficult) set of circumstances.
Chris was simply outstanding! He was a clear and frequent communicator. He answered our many questions and set up an attractive loan package!
Jeffrey W. -- Suwanee, GA 6/30/2014
Chris is a great guy! Very genuine and wanted to help. The ability to sign documents online was great. The team was very organized and let me know exactly what I needed to get them which made the tedious process very easy.
Lyndsey S. -- Wilmington, NC 5/12/2014
I was VERY happy with the communication and the attention to detail. This is quite a professional and well-run organization. The loan was handled in a timely fashion -- all deadlines were met without issue. There were no surprises -- every step was explained in detail. I never felt at any time during the process as if I didn't know what was going on. I have not been disappointed at all. Taking out a mortgage is quite a weighty decision. Chris gave me the tools to make my own educated...
Barbara P -- Wilmington NC, 2/5/2014
Thank you so much!!! I was BLOWN away how quickly and smoothly things went with the loan.
Team Hutchens, just a quick note from Buffalo thanking Ya’ll for persevering through this rather difficult and exasperating transaction. After some 20 real estate closing under our belts (of one kind of another) over the years, this was one for the books. If it weren't for your outstanding diligence through the various twists and turns of this transaction, we most likely would have thrown the towel in on this one long ago.
Thanks again for doing what you do
Chris is an excellent Loan Officer. We used him when we closed on our home. He was very professional and very knowledgeable in his field. He also got an excellent rate. Chris was also very timely and very friendly. He makes you feel like a friend rather than a client. I would recommend Chris and will defiantly use him again on future loans.
Chris saved our loan when we were buying a home in Wilmington. Our lender backed out 3 days before close and Chris had us back on track and closed within 8 days. I highly recommend him to everyone. He is reliable and is able to do what he says he can and is honest and upfront.
It is a pleasure to recommend Chris Hutchens. I am a real estate attorney, and over the years I have worked with many mortgage lenders. Chris stands out because of his knowledge and professionalism, and also because of his willingness to go the extra mile for his clients. I would never hesitate to refer anyone to Chris.
Chris is a valued partner for my business. His knowledge and experience help make every transaction a breeze for my clients. He is very easy to work with and has many times taken time on his days off to call me or text me back if I am in need for a client. I work quickly and I like to work with others that do too. He is great at making himself available and quick response time. I can trust when Chris is handling my clients file they will make it to closing happy and on time. That is such an...
Chris has provided superior service to many of my clients over the years. He is an expert in his field, highly responsive, detail oriented, and MOST importantly, he gets the job done.
Boyles Law Firm, PLLC works with many, many lenders on a daily basis handling real estate purchase and refinance closings for clients. CHRIS HUTCHENS at Guaranteed Rate is hands down one of the very best. He's a knowledgeable, experienced straight shooter. I give CHRIS my highest recommendation.
M. Scott B.
Chris was recommended to us by our builder at the time and we were not disappointed. We had worked with a few other companies and the results were unfavorable. Chris was on top of the process from start to finish. Rarely can a mortgage lender facilitate with the expediency that Chris demonstrated.
Chris is an excellent business man whose knowledge of the lending industry is unparalleled. Chris always is on top of his clients and doesn't miss a detail. I work with Chris on all of my real estate transactions and my clients are very satisfied. When I call Chris on his cell on a Sunday he answers by saying, "What's up, Susan?
Susan H., Realtor
Chris is truly an expert in his field. I have used him personally and referred many clients to Chris over the years and he always does a tremendous job and is the consummate professional. I look forward to working with Chris for years to come both personally and professionally.
Chris came highly recommended from my partner at Do Good Real Estate, who personally used his service and keeps Chris on our short list of preferred lenders for our clients. As a happy customer, I consider Chris and his experienced team to be "the local area experts" and look forward to working again with them in the future.
John J., Realtor
Chris Hutchens has provided mortgage loans for many of our customers over the years and I highly recommend him for any type of mortgage needs. He is very detailed and keeps his customers, as well as the realtors and builders involved in the transaction, informed of the process and what can be expected from start to finish.
Chris is a wonderful mortgage professional and I wouldn't hesitate to refer my clients to him. When Chris gives ones of my buyers the green light to purchase, I know that they are indeed truly qualified and there will be no surprises along the way. Our transactions are smooth and easy.
The main thing about Chris and his work ethics is he treats you like he would want to be treated with honesty, kindness, facts, communication, answers when you call and if you have to leave a message..quickly responding, but most of all...he gets the job done! If Chris is not sure about something...he will first find out the answer immediately but secondly tell you the "real deal" especially with his expertise in the lending industry. I can not say enough nice things about Chris and would...
Bobby Jean H.
I did my first two mortgages with Chris Hutchens and I really didn't know good I had it until I moved out of state and could not use Chris for my third home purchase. Chris is an expert in the mortgage industry and is a pleasure to work with. His rates are always competitive, but with the level of service he provides, I would be willing to accept a higher rate just for the peace of mind that comes from working with him (but don't tell him that.).
Trusted advisor - those are the words that come to mind when I think of Chris Hutchens. Chris is someone that I know will help my clients make the best decision for them and also someone I trust completely with my own mortgages. He has helped me personally through a refinance and some mortgage planning on another investment property I own. His goal is clearly to build trust and relationships with those he works with and I am thankful to have him in my business network!
I strongly recommend Chris for your next Home Mortgage or Refinance. I have been working for Chris for over 10 years and he has never let my clients down which makes this portion of my contract go very smooth. I appreciate Chris having a Team to take care of every question or call my clients have during the Home Purchase and/or Finance process.
Chris is an outstanding and top producing mortgage banker/ provider. I have known and worked with Chris for many years and he has always been exceptional. He is very knowledgeable and a great person on many levels.
I have known Chris for 20 years. He provides superior customer service with a sincere dedication to his clients. I highly recommend him.
Chris is an expert in the area of mortgage lending. I have worked with Chris in the past as a colleague as well as referred him business. He is always professional and is client focused. I trust Chris and know that he will take care of his clients and offer them the most suitable mortgage at the best possible rate.
I highly recommend Chris and consider him to be an expert in lending, Chris and his team are fantastic, communicating quickly and getting results. Chris goes beyond the basics by being strategic in his thinking, asking great questions, and really listening. I've always walked away knowing I got the best rate possible.
Chris is very detail oriented. His diligence and knowledge are only surpassed by his work ethic. He sees everything through to the end and does not drop the ball.
F. Spruill Thompson
Chris has been available always and ready to help my clients on Bald Head Island. He is great with clients; a mortgage Broker you can depend on for good service and reliability. Great rates and good product. Thanks Chris for all your help.
Ginger D., Realtor
No matter when I call, text, drop in, or email you always are there to answer all my questions fast and efficiently. My clients and myself appreciate the large amount of knowledge you possess with always leading them down the right path with the mortgage that would best fit their needs. Guaranteed Rate is so very fortunate to have you on their team as my clients and myself are fortunate to have you on OUR team.
Debi B., Realtor