Cindy Press

Vice President of Mortgage Lending

4801 Glenwood Ave., Suite 200, Offices 6, 7, 8 & 9, Raleigh, NC 27612
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NMLS: 90288

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Cindy Press has been very helpful. We enjoyed working with her very much.

Zhimin G. | August, 2018

Cindy Press is exceptional. I will use her again. As long as she stays with Guarantee Rate, Guarantee rate will continue to have referrals. I am a CPA and will continue to refer to Cindy. Best I have ever seen in the industry.

Juanita S. | August 2018

I thought the process was highly efficient. My time was respected. Our loan officer, Cindy Press, was professional and highly knowledgeable. I'd be delighted to work with her again.

Susan P. | July 2018

I appreciate the patience and kindness of those who helped and the clarity of explanations when needed. Cindy was obviously knowledgeable, experienced and very helpful.

John K. | July 2018

Cindy Press not only got us a good rate, but she was great to work with. She explained everything we needed to know and made sure all our ducks were in a row for closing.

Christopher C. | June 2018

Cindy Press is awesome! She is always ready for closing!

Martha D. | June 2018

This was my first time buying a home and I'm so grateful to Cindy and Danielle for making this process so easy! Thanks so much for helping me get this purchase across the finish line!!!

Camille P. | July 2018

Cindy is absolutely amazing! I will be recommending her to anyone looking for a mortgage!

Walker H. | June 2018

Cindy Press not only got us a good rate, but she was great to work with. She explained everything we needed to know and made sure all our ducks were in a row for closing.

Christopher C. | June 2018

Cindy is very helpful and cares about her clients. She noticed our home insurance rate was high and encouraged us to investigate. I called our insurance provider and was able to negotiate a rate much cheaper. I would not have known to do that otherwise. She helped us save a significant amount of money on our payments. I will recommend her highly to others who are looking for a mortgage.

Karl D. | December 2017

Cindy is a fantastic resource. She replies to requests for information quickly and efficiently. She helps ensure that clients deliver their pertinent information in a timely fashion for on-time closing. Kudos!

Nathan C. | December 2017

Cindy Press is top notch!!! We loved working with her. She is professional and helpful and explains everything. Incredibly happy with her!

Kelley C. - Funded 10/27/17

Great experience! Our second loan with Cindy Press.

James D. | September 2017

Cindy is simply awesome! Almost reachable, no matter when and where!

Li Q. - September | 2017

Cindy helped make my first home buying experience fun and easy! She's great at explaining and making each step of the home buying process clear and understandable. I would definitely recommend Cindy!

Kristen P. - August | 2017

Cindy Press was an excellent resource to have as a Loan Officer. She helped us troubleshoot and provided guidance through each step of the process. Thanks so much!

Ryan H. - June | 2017

Cindy made it so easy. She is very knowledgeable and a very quick thinker. We always enjoy working with her.

Michael L. - July | 2017

Cindy Press was extremely helpful and consistent throughout my whole loan process.

Gregory G. | 06/12/2017

I love Cindy Press! She is on top of everything!!!

Paul A. | 06/07/2017

This is the second time we worked with Cindy to secure a mortgage loan. And we have worked with many other mortgage loan officers from different institutions. Cindy is just super! Professional, courteous, thorough, accurate and expedient. She will be the only person we go to from now on.

Howard S. | 04/17/2017

Cindy Press is very knowledgeable and easy to work with. I enjoyed my experience with GR. Cindy was very informative along the way. She made tasks that would seem so difficult, as seamless as taking a stroll in the park. I would and will recommend Mrs. Press to my friends and colleagues. What a fantastic asset to your firm!

Christopher T. | 4/11/2017

Cindy Press was absolutely fantastic from the beginning of the process til the end. She was always available to answer any questions and went above and beyond to satisfy our needs.

Christopher R. - 1/10/17

Cindy Press and her team were absolutely amazing. We truly appreciate every they did to get us into our new home. She was recommended to us from a friend and we will be recommending her to others. Cindy has our business for life.

Michael P. | 12/5/2016

Very efficient loan application process and great rate.

Steven B. - 11/21/2016

This is the second time that I have used Cindy Press in the last year for mortgage related needs. I came to her from a referral by my financial adviser and she is by far the best in this industry. I have worked countless mortgages before and her knowledge/communication/accuracy/personality and eagerness to help people by far stands out and has earned my referrals by everyone I know. I will continues to use her for as long as she decides to stay in business. Thank you again!!!

Peter J. 10/3/16

Cindy was amazing to work with! She always took to time to explain any questions I had. Cindy and her team allowed this whole process to go extremely smooth for me and my wife as first time home buyers. They were a huge blessing to me and my wife! Thank you so much!

Brandon G. -10/3/2016

Cindy Press went above and beyond to meet all our needs in the most timely fashion. She made what can be a very stressful process seamless and we cannot thank her enough.

Nicholas R.

Cindy Press was a real joy to work with. Very thorough, always available and incredibly nice and fun to deal with. Thanks for everything, we couldn't be happier!

Jared B.

Cindy was so easy to work with. Always available anytime!

Adam K. June 2016

Cindy was amazing! Our first home buying experience was perfect! Thank you Cindy!

John F. June 1, 2016

Cindy Press and her team are first rate. I could not have asked for a better refinancing experience. I will highly recommend her and Guaranteed Rate to all of my friends!

James D. June 6, 2016

Cindy Press was great to work with. She helped us with a complicated transactions. I always know I can count on Cindy to get it done!

Arch B.

Cindy Press and her team were outstanding! Cindy is extremely knowledgeable and thorough. She communicated throughout the process and kept us informed. We will definitely recommend Cindy and her team to friends, family, and colleagues.

William S.

: I sent in an e-mail to customer service prior to this survey coming to me. Cindy Press has gone far above and beyond what I would have ever expected from a loan officer. This has been the first time I have gone away from a traditional bank for a home loan and turned to a mortgage broker service due to previous bad experiences. I think if you had a lot of employees like her your business volume would explode. She really needs to be in a mentor position to upcoming employees in your company if...

Peter J.

As a first time home buyer I didn’t know where to start. Luckily, I had a great realtor who recommended Cindy as a trusted mortgage advisor. Cindy was absolutely amazing & indispensable to my home buying process. She was always there to help explain options & give a fair honest opinion. Getting a mortgage & buying a home is a major life decision & you have to feel comfortable & more importantly have trust. Cindy earned that trust repeatedly by providing honest down to earth advice. She goes...

Samuel H. - Sr. Global Inside Account Manager

" Cindy Press was excellent in her communications, processes and professionalism. She won my trust easily with her efficiency, and made a potentially distressing situation very manageable. "

Sharon G. – Cary, NC | June 2015

Cindy was so easy to work with, as a first time home buyer she made the process super easy for me. I really enjoyed working with her!!

Whitney S. – Raleigh, NC | June 2015

Cindy was great and as usual went above and beyond to get everything done for me easily!

Michael G. – Raleigh, NC | Feb. 2015

Cindy is great. She paid attention to all the details and was patient explaining everything to me.

David S. -- Durham, NC. 10/16/2014

Cindy was great! She was very organized and often reminded me of certain things to do! Cindy gave me frequent updates and I would certainly recommend her!

Christopher P. -- Smyrna, GA 7/17/2014

We have worked with Cindy Press before, and always find her extremely thorough and professional. I know she will make sure the information submitted is complete and that we understand every step in the process. She engenders complete trust. She was extremely helpful in making sure we understood each step and each document. Her approach is very reassuring. We didn't worry about something being in the fine print that we didn't understand.

Alan D. -- Raleigh, NC 3/6/2014

"Cindy Press was great to work with. She was prompt, curteous and very helpful. She did everything smoothly, quickly and without any problems. Securing the mortgage was the easiest part of the move/home purchase....all thanks to Cindy! I'd have no hesitations working with her again in the future should I ever have the need. She's great!"

Eric H. --Raleigh, NC 8/ 2013

Hey check out the glowing review from Clare about Cindy! “Cindy Press from Raleigh, made our refinance experience a breeze, and even enjoyable. She helped us understand every step of the way with patience and kindness. She even brought our little-one-on-the-way a closing gift.(Were supposed to be the ones doing that?!) Thanks, Cindy!!”

Clare S. -- Apex, NC -- 02/2013

About Cindy

I started my career in the mortgage business over 20 years ago. I have a passion for educating and helping my clients understand the mortgage process. I take pride in being able to provide my clients with competitive rates and products along with superior service. My product knowledge, experience and integrity along with a caring attitude ensures a smooth closing for my clients.

Cindy interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
I listen to my clients and try to understand their long term goals and their current financial situation. No matter what loan amount and monthly payment I am able to qualify my client for, they have to have a mortgage payment they are comfortable with.
What advice would you give new or first time home buyers?
Ask questions. Ask as many questions as necessary to make sure you fully understand your mortgage product, rate, closing costs and forms you are signing.
How has the mortgage industry changed since you started, and what would you expect in the future?
I started in the mortgage business in 1984. Today, we are back to 1980\'s Underwriting standards-which I feel we should have had all along. I need to continue taking a quality loan application and document credit, income and assets accurately. Providing my clients with quality loan products and competitive rates is essential to the future of my business.
What can borrowers do to insure a smooth mortgage underwriting process?
I ask my clients to provide all the necessary back up documentation up front, so that I am able to accurately preapprove them. Some of the back up documents I ask for are current paystubs, 2 years of W2's, Tax Returns and Bank Statements for 2 months.
Summary of where you grew up: family, affiliations, college, high school, etc.
I grew up in Florida and moved to Raleigh, North Carolina 18 years ago. I graduated from Boca High School and received my bachelors degree from Barry University. I'm about to be an empty nester--my daughter just graduated from East Carolina University and my youngest son will be graduating from high school and plans to attend the University of North Carolina Charlotte.
What provides you with the most satisfaction in your job as a Loan Officer?
I get the most satisfaction as a Loan Officer when my clients are happy with their loan product and process and refer their friends and coworkers to me. I measure my success by the satisfaction of my clients.
Tell us something that makes you unique or something wacky, yet interesting about you?
Spending quality time with my family is important to me. I love watching my daughter cheer at football games and love watching my son compete in tennis matches and band performances.

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