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Cindy Smolin

Senior Vice President of Mortgage Lending
40 Skokie Blvd, Ste 450, Northbrook, IL 60062
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NMLS: 664514
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TestimonialsCustomer testimonials Read more

Thanks for your help with this. I was impressed with how smoothly the closing went.

Randall C. | July 2017

Cindy Smolin and her team were readily available, informative, helpful and proactive. We were first time homebuyers, fantastic experience with the G rate team!!

Robert T. | August 2017

Easy and efficient.

Alen K. | August 2017

Expert, timely, honest, and a good deal! What more could I want? I will recommend Cindy Smolin to all my friends and colleagues seeking mortgages and financial restructurings

John S. | August 2017

I was amazed at how easily and swiftly the process began and ended. Thanks!

Brenton E. - July | 2017

You are the best, that was definitely the most smooth refinance resigning and all that we have EVER experienced!

Jason F. - 7-22-17

Cindy Smolin went out of her way to explain things, clarify/try to resolve any fears or misconceptions I might have about the process in general. She was always available or quick to return communication (got me a preapproval letter while she was on vacation), and did everything she could to try to make things as convenient as possible for me. She is also very knowledgeable. I would use her again and would recommend her to others.

Carol S. - 6/23/17

Thank you Cindy! It was a pleasure to work with you and your staff!

Tyler S. - 7/2/17

My loan officer Cindy Smolin and her team were amazing! I've refinanced several times in the past and this by far was the easiest and most painless process I've ever been through.

Barrie M. - 5/22/17

Cindy Smolin is the best!

Jennifer G. - 4/21/17

We had a great experience and we really appreciated the work our loan officer did. She presented us with all our possible options and did a great job explaining the differences with those options.

Andrew P. - 4/12/17

We had a great experience and we really appreciated the work our loan officer did. She presented us with all our possible options and did a great job explaining the differences with those options.

Andrew P. - 4/12/17

Thank you so much for everything you and your Team did to make this process painless. I never had to worry about a single thing. Thank you!!

Hugh M. - 4/20/17

Cindy Smolin did a great job. I was not a "typical" borrower, and Cindy did a great job navigating through the options and getting me a loan that fit for me.

David F. - 3/15/17

Dear Cindy, Finally got a moment to breathe! AND to thank you very much for helping us through this home-buying process! Although we've been through this before, it's still something we don't do every day. Which is why we need you! Yes, we have already recommended G.R. to our Lawyer and others and will continue to do so. Although it must get tedious at time hearing the same old questions from Buyers,still we appreciate you & your staffs patience!

Jim & Allegra H. - 3/20/17

Cindy Smolin and her team were fantastic! Cleared to close in 20 days!

Justin L. - 3/3/17

My experience with Guaranteed Rate was phenomenal. I knew that working with Guaranteed Rate was going to be amazing when Cindy Smolin answered my first phone call at 8:00p.m. on a Sunday night when I needed a pre-approval letter so I could put in an offer on a condo I was trying to buy. Cindy and her team were always extremely helpful and always responded very quickly to my contacts if they did not answer right away. When I started the homebuying process I started working with a different...

Sarah K. - 1/6/17

Cindy Smolin was very honest,she did wha she promised to do,always available,very professional.

Lucja W. - 1/3/17

Cindy and team were fantastic!

Scott W. - 11/8/16

Cindy Smolin was the best. She was thorough and attentive and made us feel supported every step of the day.

Rachel M. - 11/23/16

Cindy Smolin is fantastic. She is very knowledgeable and dyes a nice job in walking through the process. The only thing I would suggest is more proactive feedback at times from the rest of the team. Here were several times that I felt that I had to check were we were at in the process. This being said, they did a very nice job.

Michael H. - 8/15/16

I received everything I was promised and more! Cindy really went the extra mile to make sure I received the best loan possible. Thank you for everything!

Patrick F. - 5/20/16

Thank you so much for all your guidance and support during the home buying process! With so much going on, I wanted to be sure to express how thankful I was to have you in our corner -- apologies for the delayed gratitude!!!! Thank you for providing us an education during the process and making yourself so available. You and your team ensured a smooth process. I've already been referring people to you and I'm happy to act as a reference, should you ever need one!! Also, thank you for the...

Rachel - 7/6/16

Cindy Smolin and her team are the perfect example of professionalism. Cindy is the reason I came to Guaranteed Rate and her team proved to be as courteous, hard working and dedicated as she is. It is never an easy process but when you put the client first, it always ends well. I would like to personally recommend to whom it may concern, that Cindy get a promotion of sort. The fact that she is in the top 1% shows her dedication to myself, other clients and the company.

James K. - 8/29/16

Very positive experience. Considering all the negative press surrounding obtaining a mortgage this went very smooth. Cindy Smolin explained all the steps and the various staff kept me informed all through the process. Everything happened timely and as communicated. Thank you!

Jeffrey L - 8/2/16

Cindy Smolin and her team were very attentive and thorough during the entire process. They helped make buying our first home a very positive experience. We'll definitely recommend Guaranteed Rate to our friends and family.

Matthew Q. - 6/14/16

I've worked with Cindy Smolin at Guaranteed Rate for a couple of years now. She's done 3 mortgages for me in the past two years. This last one was the third. Every time Cindy has been very helpful and got me better terms than I expected.

James G. - 6/17/16

My husband and I were very impressed by the entire Guaranteed Rate staff. They were all extremely helpful and went above and beyond during and after business hours to help us purchase our home. We will definitely recommend Guaranteed Rate to our friends and families. Thanks so much for everything!

Christine R. - 5/27/16

Cindy Smolin went above and beyond in making our close happen, stepping into a closing snafu that involved our home sale, which was not her obligation, and following it to fruition so our home purchase could happen on time. She is a caring, first rate professional.

Todd S. - 5/31/16

Personalized contact through the entire loan process!

John H. - 5/26/16

Cindy Smolin was excellent on all fronts. She went above and beyond to ensure that my finance and I were well-informed, comfortable and financially prepared. Cindy is a patient and knowledgeable professional who truly cares for all her clients. I would recommend her to anyone and would be sure to work with her again on any future real estate purchase.

Rachel C. - Chicago, IL | APR 2016

I am an attorney practicing in the residential real estate area. I have seen many of my clients struggle through a horrible loan process. Compared to almost every other lender I have worked with, this was a breeze! Everyone was very responsive and very helpful.

Debra Y. - Northbrook, IL | APR 2016

Cindy Smolin did a great job, very professional and educated in the field. Thank you to Cindy!

Pascal I. - 1/22/2016

Cindy Smolin and her team are outstanding!

Daniel W. - 1/5/2016

Cindy made the process painless! She took the time to Explain and answer all of our questions . she & her team were very responsive in returning our phone or email messages. Extremely professional - I would not hesitate to recommend her services!

Jerrold C. - 3/25/2016

We used Cindy Smolin and the process couldn't have been easier. Cindy was welcoming and available all hours of the day with prompt responses. Cindy was able to break down into easy to understand terms when we had questions and we never felt rushed in talking to Cindy. We would gladly share Cindy's contact information for anyone we know ready to secure a home loan.

Timothy H. - 3/25/2016

Thank you, Cindy. We appreciate all your help to get us to closing without any delays.

Heath & Mike R.

Thank you too Cindy and to your Team. We appreciated all your help! God Bless and more power

Margarito S.

I don't remember how many times that I have mentioned about your excellent job and very nice customer service! We really appreciate your wonderful help that brought us back to our home ownership. You are not only our "Lender of Life", but you are our "5-Star Lender of Life". Therefore, of course, I would recommend you to all of our friends and relatives who may have a need for mortgage loans.

Phuoc P.

Thanks Cindy!! The process was smooth and thanks for your guidance.

Paula R.

Cindy Smolin was awesome to work with. She's hard working, responsive and accessible. She made the process as smooth as possible.

Jeffrey G.

The move-in went well and we appreciate all you did to get us there! You and your team were AMAZING!

Clare B.

Thank you, Thank you, Thank you ... for all of your help in arranging the mortgage for our home. Working with you, Carrie and the Guaranteed Rate Team has unquestionably been the best mortgage experience Gayle and I have had in our 30+ years of home ownership. My only regret is not working with you sooner. Thanks for your professionalism and the outstanding way that you communicated. I look forward to sharing our positive Guaranteed Rate experience with others in the future.

Dan D.

I went with guaranteed rate for one reason: Cindy Smolin. I was having some trouble with my credit union. My realtor suggested I call Cindy. I could tell from the first 5 minutes, she was experienced and competent and could get my loan through in a short amount of time.

David L.

You and the whole team at Guaranteed Rate made the whole process easy and stress free!

Alan E.

Thank you Cindy. You made the process as easy as possible once again!

Georgia T.

Thanks for all your help!

Paul C.

It was a pleasure working with you and the Guaranteed Rate team!

Michael B.

We thank you and your team as well for doing a great job, and we look forward to the future!

David F.

Cindy Smolin and Carrie Goldstein were outstanding and patient with me. Thank you both!!

Gust K.

Thanks for everything! We appreciate all that you and your staff did for us. Here's wishing all of you a very Happy Holiday Season and a great 2016!

Kevin S.

Cindy Smolin was fantastic to work with. She made the process clear and simple. Client service at its best!

Anna G.

Your team is very professional and I appreciated their promptness when I need help. You have a great team.

Joe B. 01/22/2016

I went with guaranteed rate for one reason: Cindy Smolin. I was having some trouble with my credit union. My realtor suggested I call Cindy. I could tell from the first 5 minutes, she was experienced and competent and could get my loan through in a short amount of time.

David L. -- Solon, OH 8/24/2015

Again, Cindy was an absolute dream come true. I really appreciated how much time she took to make sure we felt comfortable with our loan agreement. She never made us feel rushed and helped us understand several situations that our agent failed to help with.

Timothy L. -- Chicago, IL 8/19/2015

Cindy was lightning fast, always precise and factual. I really felt as if she was "working" for the loan as much as for me. I felt 100% confident with her from our first conversation.

Jay B. -- Winnetka, IL 6/24/2015

Cindy Smolin was awesome to work with. She's hard working, responsive and accessible. She made the process as smooth as possible.

Jeffrey G. – Highland Park, IL | JULY 2015

Cindy and her team were fantastic. Highly recommend them!

Marc C. – Glencoe, IL | Apr. 2015

Thank you Cindy. We were so impressed with you, you're level of service, the cutting through the underwriters "walls", and your communications.

Jim H.

Cindy is the BEST

Donna P. -- Gurnee, IL. 9/16/2014

Cindy Smolin is fantastic to work with. She and her team go above and beyond to make the lending process as simple and painless as possible. Guaranteed rates provides the very best interest rate with great customer service

Ryan O. -- Buffalo Grove, IL 5/27/2014

About Cindy

** Cindy Smolin is currently ranked in the Top 1% of loan officers in the country. Cindy and her team are respected by the real estate community for unprecedented customer service, honesty, and integrity. Helping my clients successfully navigate the mortgage process to make smart financial decisions for them and their family is my passion. Purchasing a home is one of the biggest decisions of someone's life - and the financial piece of that can be daunting. After 10+ years in the mortgage industry, seeing my clientsý dreams of home ownership come true is what continues to motivate me. My number one goal when I meet a new client is to make sure they understand all of their mortgage options. I strive to be an educator and problem solver to ensure they make the decision that is right for them. I pride myself on my honesty and transparency and always treat their money like it is my own! Past clients continue to refer me business because of the positive experience they had working with me and my team during the largest purchase of their life. I am available 24/7 for my clients, which is what makes me unique. My team and I simplify the process for every client, relieving stress and guaranteeing a successful closing. My ultimate goal: always offer the BEST customer service with low rates, low costs, in the shortest amount of time for my clients.


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