How long have you been in the mortgage business and what inspired you to get into it?
I have been working in the mortgage business Oct 2012. I’m inspired to I help people with their Life's Biggest Purchase and achieve their dream of home ownership.
Who is your typical customer and what questions do they typically have?
I work with a variety of customers from first time home buyers, Investors, and experienced home buyers using VA, FHA, Convectional, and Renovation loan products.
What advice would you give new or first time home buyers?
The best advice is to talk to a Mortgage professional well before you are planning to purchase a home. They will address any issues well in advance that could present a road block.
What part of the home loan process do customers find most difficult and how do you help them through it?
The loan approval process seems to inspire the most questions. When is the loan actually approved. Can the loan be approved before underwriting process begins? Why are certain documents required for approval? I explain the total loan process as well as the rationale for requested documentation.
What can borrowers do to insure a smooth mortgage underwriting process?
Provide all requested documentation within 24 hrs of request.
Summary of where you grew up: family, affiliations, college, high school, etc.
Born in Austin, grew up in Indiana. I have lived in Santa Clara, Seattle, Kansas City before returning to Texas. I’m been married for 18 yrs and have 4 children.
What provides you with the most satisfaction in your job as a Loan Officer?
What I enjoy most is being the first person to shake the Clients hands and congratulate them on reach their goal of home ownership.