How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage business for 20 years. I was a realtor before that. Love helping people with the financing to have the American Dream of owning a home.
Who is your typical customer and what questions do they typically have?
My typical customer is the first time home buyer or 2nd time. Their questions are how much would we qualify for and what would our monthly payment be?
What specific steps do you use to help your customers find the best home loan for them?
I ask my borrowers questions, listen and provide a couple of options. They pick the one that works best for them.
How long have you been in the mortgage business? What awards have you won?
I have won so many awards over the 20 years I have been helping people with mortgages. The ones I am most proud of are the Customer Service Awards. That is what I strive for, the best service possible.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
The most challenging borrower situation, is when a borrower has had something happen in their life that caused their credit scores to go down. That is when I kick in and help borrowers to get their credit scores up so they can qualify for their American Dream, owning a home.
What advice would you give new or first time home buyers?
Look at your credit early to see what you need to do to qualify, so your are ready to purchase a home and have a little money in the bank.
Tell us about a mortgage product that consumers may not be aware of?
For the first time home buyer, there are mortgages that you do not need a down payment or very minimal down.
How has the mortgage industry changed since you started, and what would you expect in the future?
The mortgage industry has changed so much. More documentation is required, so whatever your loan officer asks of you please provide it for them.
What part of the home loan process do customers find most difficult and how do you help them through it?
The most difficult part of getting a mortgage is getting the credit scores up when needed, or documenting everything to qualify for a home.
What provides you with the most satisfaction in your job as a Loan Officer?
The most satisfying part of being a Mortgage Loan Officer, for me, is at the closing when the borrowers are signing their new home documents! I always get hugs :)
Tell us something that makes you unique or something wacky, yet interesting about you?
I think the unique thing about me is that I ride a big motorcycle. When people meet me they are a little surprised.