What people are saying... What people are saying... Back to profile
Everyone that I worked with during my mortgage process was informative, helpful, professional and responsive. They made what could have been a stressful process so much more manageable. Special thank you to Linda Raffel and Nicolette Bruno who helped me through the whole process.
Mary B. - Chicago, IL | Apr 2022
They did great job and handled the not their fault unexpected last minute fire drills to get me clear to close in the eleventh hour.
David R. - Glen Ellyn, IL | Apr 2022
Process was smooth and easy. Being able to upload or link all the account info was a standout as compared to the competition.
Tadeusz J. - Lake In The Hills, IL | Apr 2022
they are a great team. this was almost effortless. they are pro's and know their business and do it well.
Maria N. - Roselle, IL | Mar 2022
Prompt, attentive, professional staff who provided assistance throughout the process. The team made things easy. Many thanks.
Vedran A. - Chicago, IL | Mar 2022
The process was very easy and I appreciated the help of every representative I spoke with. I had a lot of questions and I was always treated with patience and respect.
Lauren K. - Rolling Meadows, IL | Mar 2022
The Dan Rock team made it such an easy process for us! They were always available and willing to answer our questions. We were first time buyers, so had many questions :)
Lindsay M. - Chicago, IL | Mar 2022
Dan and his team are friendly and professional
William L. - Lombard, IL | Feb 2022
Dan Rock and his team were great throughout the process
Mark H. - Clarendon Hills, IL | Feb 2022
Excellent to work with! Professional and kept things moving quickly throughout each step!
Tammy M. - Hanover Park, IL | Feb 2022
John and Dan Rock are fantastic. Themselves and their entire team made the whole refinancing process very simple, quick, and easy to complete. I was able to receive fantastic rates. I would most definitely recommend this team to others!!
Jeffrey V. - Villa Park, IL | Feb 2022
they are nice and worked though some issues with me
Gino A. - Chicago, IL | Feb 2022
Because the process was easy
Carline S. - Glenview, IL | Jan 2022
Quick and easy closing, all reps were friendly and always available to speak with.
Rebecca G. - Roselle, IL | Jan 2022
Used them in the past. Dan Rock and his team are great to work with.
Alan B. - Villa Park, IL | Jan 2022
They were very thorough and explained everything I needed to know and answered any questions I had. This is my second time using Guaranteed Rate.
Gail S. - Burbank, IL | Dec 2021
They were very easy and helpful to deal with throughout the process
Mark D. - Glen Ellyn, IL | Dec 2021
Prompt, easy, reliable process and team members
Charlotte E. - Villa Park, IL | Dec 2021
I had to switch lenders in the middle of the process and Guaranteed Rate was able to get me ready to close within two weeks. The process was so smooth and quick, they're the best.
Olivia V. - Lisle, IL | Dec 2021
They took good care of us.
Carl S. - Downers Grove, IL | Dec 2021
Dan’s office did a great job
John W. - Glen Ellyn, IL | Dec 2021
Dan and his team go the extra mile to take care of their clients.
James D. - Elgin, IL | Oct 2021
Because they always go above and beyound!!
Maureen H. - Thornton, CO | Oct 2021
I choose Guaranteed Rate time and every time they are fantastic
George A. - Buffalo Grove, IL | Oct 2021
Everything went very smoothly for my refinance. Whenever I had questions, they were answered quickly!
Jennifer H. - Aurora, IL | Oct 2021
Dan Rock team are very knowledgeable
Juan P. - Hoffman Estates, IL | Oct 2021
They were very helpful with all question so had and ver sufficient
Naomi M. - Schiller Park, IL | Oct 2021
The service provided was very timely.
James R. - Wheaton, IL | Oct 2021
Repeat transaction, always been smooth, Dan Rock has always been very helpful and knowledgeable. With auto verify of assets, process is even more than before.
Michael L. - Medinah, IL | Oct 2021
Always willing to explain any part of the process. Extremely helpful and patient.
Melinda W. - Gilberts, IL | Oct 2021
Everyone was friendly, responsive, and helpful while working on our mortgage.
Nathan L. - Chicago, IL | Oct 2021
The loan was simple and the staff was friendly and organized.
Eric E. - Hoffman Estates, IL | Oct 2021
Very easy to work with and highly communicative
John F. - Glen Ellyn, IL | Oct 2021
Easy to work with and a friendly accommodating staff
Kelly S. - Oak Park, IL | Sep 2021
Great communication. Prices was quick and smooth.
Brent A. - Plainfield, IL | Sep 2021
Dan Rock and his team were well organized and guided us through the process very easily.
Kenneth K. - Glenview, IL | Sep 2021
People were kind, gave me the best rate and kept me informed about the process. They provided explanations along the way.
Kathy F. - Riverside, IL | Sep 2021
Dan’s team are the most professional and organized team I have ever had the pleasure to work with. I have worked with him and his team a couple of times and my most recent home purchase they were able to get me preliminary approval in under a week.
Randall S. - Evanston, IL | Sep 2021
Provide the best service, people are friendly and fast
Andrea H. - Oswego, IL | Sep 2021
Very thorough, professional and courteous!
Richard P. - Aurora, IL | Sep 2021
Dan Rock and his team are exceptionally accessible, great at clear and prompt communication - and helpful with walking customers through first time and refi processes.
Heidi B. - Wheaton, IL | Sep 2021
Long History, with Mr Rock
Roger F. - Elk Grove Village, IL | Aug 2021
I found the team very responsive to our questions. Also they followed up diligently with us so that our whole processing time was less
Anupam C. - Bartlett, IL | Sep 2021
Friendly, prompt and quick turnaround
Harold P. - Morris, IL | Aug 2021
Always available and attentive Competitive rates and very personable and fast
Chandra N. - Elgin, IL | Aug 2021
We had no issues with the process.
Katherine Z. - Winfield, IL | Aug 2021
Dan and his staff are fantastic!!
Michael R. - Mchenry, IL | Aug 2021
It was a very easy process and I’ve been told it’s a nightmare buying a home
John J. - Chicago, IL | Aug 2021
Great customer service and responsiveness.
Timothy R. - Orland Park, IL | Aug 2021
They were very responsive and helpful
Keri H. - St.Charles, IL | Aug 2021
Dan is amazing and quick at getting you a loan.
Michael S. - Highland, IN | Aug 2021
Great communication. Simple process. 15/10, would recommend- John Gorey is the best!
Stephanie W. - Westchester, IL | Aug 2021
Very responsive and quick to get my questions answered.
Daniel C. - Melrose Park, IL | Jul 2021
Knowledgeable, helpful, automated & hands-on both
Mi Yon K. - Wheaton, IL | Jul 2021
Good service. Everyone was helpful. This was my first mortgage and it was very easy.
John S. - Woodridge, IL | Jul 2021
Very easy to work with, friendly staff and my refinancing went very smooth
Keri D. - Carol Stream, IL | Jul 2021
For someone who had never gone through the house buying process and not really understanding what was all involved, the people at Guaranteed Rate never once made me feel like I wasn't worth their time. They were always available and got back to me with answers to my questions from start to finish.
Roger C. - Palatine, IL | Jul 2021
Everyone was knowledgeable, patient, took the time to explain whatever I didn't understand. Great customer service!
Agatha D. - Bartlett, IL | Jun 2021
They delivered a great process.
Rosa P. - Chicago, IL | Jun 2021
Fast very easy to work with and had all the info we needed
Chris L. - Hanover Park, IL | Jun 2021
We felt you did a good job.
John S. - Wheaton, IL | Jun 2021
The team was friendly, helpful, and responsive!
Craig N. - Chicago, IL | Jun 2021
Great customer service all around
Samantha S. - Wheaton, IL | Jun 2021
It was easy and straightforward process
Manjul S. - Mount Prospect, IL | Jun 2021
Overall I had a good experience.
Jennifer F. - Wheaton, IL | Jun 2021
Easy and clear process, with great communication from the team
Brandon S. - Aurora, IL | Jun 2021
Fast, helpful, and informative service!
Peter B. - Chicago, IL | Jun 2021
They helped us close on a house within 3 weeks
Jacquelyn S. - Downers Grove, IL | Jun 2021
Fast, responsive, easy to work with.
John P. - Chicago, IL | May 2021
Guaranteed Rate is so easy to work with. Everyone that we worked with made the process as painless as possible.
Heather L. - Schaumburg, IL | May 2021
They handle both my original mortgage as well as my re-fi in a fast & professional manner.
Melissa G. - Round Lake Beach, IL | May 2021
Ease, customer service, competency, efficiency, excellent communication
Daniel C. - Hainesville, IL | May 2021
Smooth process, everything was explained, people were helpful
David S. - Chicago, IL | May 2021
Everything was excellent from start to finish.
Laura B. - Naperville, IL | May 2021
Excellent service. Ease of document uploads. Fast closing.
Timothy W. - Streamwood, IL | Apr 2021
Fast and friendly service every time.
Andrew P. - Louisville, KY | Apr 2021
Very professional and easy to work with.
Jason H. - Riverview, FL | Apr 2021
Timely, courteous and accurate responses throughout the transaction process.
K Michael N. - Carol Sttream, IL | Apr 2021
My refinancing was extremely easy and well organized. I had a team of very professional people that guided me along every step of the way. In addition to it being the fastest refinancing I’ve ever done.
Denise H. - Downers Grove, IL | Apr 2021
Excellent service and a Painless re-fi thanks to Dan Rock and the entire team!!!
Keith S. - Westchester, IL | Apr 2021
Great customer service all the way through the whole process
Laura Lee H. - Seneca, IL | Apr 2021
Fast/quick responses, easy process!
Lauren S. | Mar 2021
Everything overall went very smoothly and the digital signing of items was a nice touch
Nicholas L. - Chicago, IL | Apr 2021
I received very prompt, accurate, and reliable service from Dan Rock''s team.
Robert B. | Mar 2021
I used Guarantee Rate and Dan Rock’s services several time over the years and over and over all steps are always flawless and pain free.
Ignacio O. | Mar 2021
The team is very responsive and was always willing to answer all of my questions.
Elizabeth C. | Mar 2021
Very professional; great service - answering questions and helping us through the process; very responsive to make it a smooth process; clear in guiding us on what documents we needed to collect and provide.
Matthew H. | Feb 2021
Very professional, friendly staff
Lynn L. | Feb 2021
This is my second time refinancing with Dan Rock and his team and both times have been smooth and seamless.
Genevieve C. | Feb 2021
Quick turn around, ease of completing refi process.
Richard D. | Feb 2021
I had a wonderful experience at every level and with every person I dealt with.
Marisa M. | Feb 2021
fast and efficient closing, awesome!
Karen Q. | Feb 2021
Extremely informative, kept me up to date every step, thorough and the smoothest refi.
Michael M. | Feb 2021
Exceptional Customer Experience Speed!!!! Professionalism Friendliness Simplicity
Joseph D. | Feb 2021
Everybody helpful, knowledgeable and easy to work with.
Marc H. | Feb 2021
Dan Rock's team was very professional and guided me through the process from beginning to end. They answered all my questions without delay. In addition, they processed the refinance very quickly.
Brad F. | Sep 2020
Awesome professional people
Daniel M. | Feb 2021
On time, courteous and knowledgeable
Malik H. | Aug 2020
We have used Guaranteed Rate in the past and have always had a great experience
Richelle M. | Sep 2020
Easy to work with and very accommodating
Lucas M. | Aug 2020
I've used them for all of my refi and home purchases and they have always exceeded expectations.
Brian F. | Sep 2020
Supurb service and attention to our refi
Steven M. | Aug 2020
Simplified process, good communication
James H. | Sep 2020
Easy of process and great informative nature of the proccess
Ralph T. | Dec 2020
Efficient and smooth process
Chris S. | Jan 2021
Excellent service. Great communication.
Jillian G. | Aug 2020
Simplified process, relative ease.
Michael B. | Sep 2020
Very thorough and kept me informed
Randolph L. | Jan 2021
Dan Rock is great and the rate was competitive
Peter M. | Aug 2020
Strong communication/quick response to questions and extremely helpful to a first time homebuyer such as myself.
Jacqueline G. | Sep 2020
Responsiveness, ease of process, highly knowledgeable
Eric B. | Oct 2020
The Rock team was very helpful and easy to work with
Veronica F. | Nov 2020
I have trust in your professionalism and you have treated me well multiple times.
Andre M. | Dec 2020
Every agent very pleasant, patient, knowledgeable. Process was organized and made clear at every step.
Leila B. | Jan 2021
The loan process was very simple. Almost everything was done electronically. We had a short time to close, which was accomplished in 2 weeks.
Jacob W. | Aug 2020
Dan Rock was very responsive and easy to work with.
Kelly B. | Sep 2020
Smooth, seamless, quick process.
Russell R. | Oct 2020
Diligent, knowledgeable, courteous and friendly. Highly recommended.
Avinash P. | Nov 2020
Ease of working with the team
Deborah B. | Dec 2020
Staff is very responsive and knowledgeable.
Michael B. | Jan 2021
I don't think I have ever had customer service to the level I was provided. Everyone on the team went above and beyond!
Maureen H. | Aug 2020
Was very impressed with the team and the ease of the process.
Lawrence M. | Sep 2020
Delivered what was presented
Daniel C. | Oct 2020
every single person I have interacted with has been kind, patient and responsive.
Amy S. | Nov 2020
Dan’s team is awesome. Fast turnaround, straightforward process, and always helpful when we run into questions.
Andrew G. | Dec 2020
Dan and the team orchestrated a smooth process from the beginning through the closing.
Thomas P. | Jan 2021
Dan Rock and Halburt are the best
John G. | Aug 2020
Super easy to deal with and didn’t have any problems.
Andrew M. | Sep 2020
Everyone on Dan Rock’s Team did an excellent job!!!! There was always effective communication throughout the process.
Donna R. | Oct 2020
Great experience overall. Everyone was very friendly and professional.
Monica M. | Nov 2020
Dan's team was great at communicating and made me comfortable right away
Shannon M. | Dec 2020
Fantastic team to work with - quick and thorough
Karen P. | Jan 2021
Dan and his team were great to work with and the communication and process were amazing.
Robert G. | Aug 2020
responsiveness, easy to work with.
Amy M. | Sep 2020
Smooth, seamless process. Timely communication.
Brook F. | Oct 2020
They were helpful and gave quick responses.
Jessica W. | Nov 2020
Great communication from the entire team. Often the biggest issue is not knowing what is going on, and I never had that issue.
Robert O. | Dec 2020
They are easy to work with.
Blake L. | Jan 2021
Great service. Easy to work with. Good guidance.
Daniel R. | Aug 2020
Dan and Nicolette made the process very easy.
Douglas K. | Sep 2020
They did a good job getting my mortgage refinanced
Lisa H. | Oct 2020
Consistently good experiences the three times we’ve worked with guaranteed rate.
Amanda R. | Nov 2020
They were available to answer questions, was very accommodating, and made the process we thought would be drawn-out and difficult into one that was easy to navigate through.
Joey C. | Dec 2020
They were clear and concise, and explained everything clearly.
Raymond S. | Jan 2021
Ease of doing business as well as Dan Rock's team. This is my second time using Guaranteed Rate and both times were fantastic and I have to believe it's because of Dan and his team! They make the process painless and they help guide the borrower completely through the process. Thanks Dan, Nicolette and the rest of the team!
Howard B. | Jul 2020
Very timely with communication and knowledgeable with both made a somewhat overwhelming experience not as challenging as I would have expected.
Rhonda P. | Aug 2020
Worked very well. Happy with the result.
Brian M. | Sep 2020
Responsive service and flexible to my needs
Sachin M. | Oct 2020
Dan Rock and team are amazing
Alicia L. | Nov 2020
Dan Rock''s team is professional, competent, and trustworthy.
Matthew M. | Jan 2021
Dan Rock and his team were a pleasure to work with. They were efficient quick to respond and very professional.
Justine K. | Jul 2020
Was was simple and easy and all staff were a pleasure to work with
Julie L. | Aug 2020
Excellent responsiveness, clear information, speed and simplification of process.
Janice R. | Sep 2020
They talked me through the entire procedure. We were in constant communication. They answered all my questions and concerns
Michelle O. | Oct 2020
They were easy to work with
Gayatri C. | Nov 2020
As a first time home buyer I felt the process went very smooth and Dan Rock and his team were great to work with. Quick with emails and responses and answered all of our questions with simple explanations and genuinely cared about us understanding the response.
Michael D. | Jan 2021
Great rate and great experience
Joseph R. | Jul 2020
Best I have ever worked with
Melissa M. | Jul 2020
Great communication and made the process as easy as possible.
Dorothy W. | Jul 2020
Trustworthy & seamless transactions
Jennifer S. | Jul 2020
They are very helpful and made it so easy to get the job done
Alan K. | Jul 2020
Super fast service - great personnel.
Karen P. | Jul 2020
Process was smooth and easy, with clear and consistent communication throughout.
Brandon S. | Jul 2020
The personnel that I worked with, especially Linda Raffel, were great. I’ve already recommended her to others.
Justin S. | Jul 2020
I appreciate ya'll taking good care of us, everyone was awesome. Thank You!
William H. | Jul 2020
Honest, responsive customer service and good prices.
Sarah O. | Jul 2020
Employees are friendly knowledgeable and they make it extremely easy.
Mary G. | Jul 2020
Easy to work with, convenient, great staff!
Thomas H. | Jun 2020
Great easy service. Very helpful
Brian B. | Jun 2020
I have used Dan Rock a couple other times for my mortgage and have recommended him to others who have also used his services. Top notch!
Joseph K. | Jun 2020
Prompt and efficient. Online portal really streamlined process.
Andrew W. | Jun 2020
Great service. They were able to reduce my rate even lower a couple days before closing.
Richard B. | Jun 2020
The entire team was responsive, kept us fully informed and were great to work with.
George M. | May 2020
Amazing customer service, very patient, answers all my questions
David S. | May 2020
This refinance was a very good experience and all credit goes to Dan Rock’s team.
Brian D. | May 2020
Easy process, good communication, and I feel like the team had our best interests at heart.
Krista E. | May 2020
Dan and team were very helpful and assisted with all my questions and concerns
Jor-El d. | Apr 2020
They are helpful and knowledgeable
Marc H. | Apr 2020
Dan Rock and his team handled everything perfectly. The whole process was simple and clear and communication was impeccable throughout.
Genevieve C. | Apr 2020
Quick turnaround and response time
C A. | Apr 2020
The mortgage process was about as easy as I could have possibly expected. Nearly everything which was able to be automated or simplified was. User interfaces were intuitive and easy to work with, and the staff I worked with were very timely and responsive.
Brett P. | Mar 2020
The Rock team was responsive and answered my questions promptly throughout this process.
Elisa L. | Mar 2020
Great team. Great communication. No worries with them.
James H. | Mar 2020
Dan & his team provided excellent customer service and answered all of my questions quickly and fully.
Matthew B. | Mar 2020
Very professional, efficient, and expeditious. Very pleasant people to work with at every level. I cannot imagine a better refinancing experience.
Bruce H. | Mar 2020
Dan rock was easy to work with
Joseph J. | Mar 2020
Very Smooth and Easy Working with Everyone! Great Communication and would Definitely recommend to Family and Friends. Appreciate all the effort the Rock team has done for me
Anthony R. | Mar 2020
Great communication and service
Kathleen C. | Mar 2020
Dan Rock and his team were incredibly helpful during the home-buying process, which is totally stressful! They went out of their way to answer my questions and help me feel comfortable and prepared.
Stephanie A. | Mar 2020
2nd mortgage I have worked worked on with them. Process was fast and easy. They were quick to answer any questions.
Jacob D. | Mar 2020
This is the second time GR helped me in offering better products than other lenders.
Hemanth T. | Mar 2020
Dan Rock and his entire team are best in class!
Joseph O. | Mar 2020
Dan Rock was very helpful and answered all our questions. All paperwork was completed in a timely manor
Thomas M. | Mar 2020
I love the hard work they did for me
Rhonda J. | Feb 2020
Flexibility, great customer service and response time, competitive rates and easy explanations from the team that was servicing my loan.
Paul R. | Feb 2020
Efficiency, follow up and rate
Kristine L. | Jan 2020
They let me know what I needed to do every step of the buying home process. Got me a great fixed rate.
Nancy L. | Jan 2020
The team worked with me to quickly get the loan that we needed in order to close on time
Sarah H. | Jan 2020
No issues whatsoever and the team was responsive, friendly and knowledgeable, which is what we wanted and needed during our home buying process. Went above and beyond!
Andrea O. | Nov 2019
Great customer service, timing and communication.
Lee H. | Dec 2019
Fair and Honest Company. No hidden surprises. Great service
Thomas W. | Dec 2019
satisfied with all communication
Karen R. | Dec 2019
Prompt service,attention to detail. Dan and his team made my refi seamless
Steven V. | Dec 2019
Excellent service with Dan Rock and his staff! Great Follow up! Very pleased with rate!
Jeffrey S. | Dec 2019
Very encouraging while enduring stressful and unexpected complications. They worked very hard to make it happen and would recommend them strongly.
Lori R. | Oct 2019
Communication is outstanding!
Thad L. | Oct 2019
Great customer service
Jodi C. | Oct 2019
Very satisfied with GR
Carl H. | Oct 2019
Dan and his team are the absolute best. Super responsive, knowledgeable and professional.
Ryan T. | Sep 2019
Everyone was so helpful and friendly always got right back to me if I had any questions.
Jose F. | Nov. 2019
I tried going through another lender first for a home loan, after 2 weeks and them dragging their feet my realtor recommended Dan Rock. And he took good care of me and kept the closing date on schedule.
Michael S. | August 2019
This is my second time using them and would use them again in a heart beat! They made the loan process as stress free as possible! Very personable and professional!
Jacob B. | August 2019
I was very pleased with Dan Rock and his team. Thank you so much.
Ignacio O. M. | July 2019
Guaranteed Rate took me by the hand and guided me through the loan process. They genuinely cared about helping me get everything necessary for the purchase of my loan. Dan, Danielle, Bryan and Linda were so very helpful, kind and courteous. I would definitely recommend Guaranteed Rate to everyone. They are wonderful people to work with. Thank you so much.
Deborah B. | June 2019
Dan Rock and his team are awesome!! So patient and knowledgeable!
Brooke H | June 2019
Very informative, responsive, proactive and professional team. Everyone I have spoken with on the team has these characteristics. My loan process was the least of my worries during the home buying process.
Maria W. | May 2019
Simple, easy process and most of it was done through emails and to do list.
Terry E. | May 2019
Dan Rock and his team were very thorough and sometimes expected a lot in order to make the loan work. Dan got me an incredibly good rate and was creative with me in figuring out how to make a challenging situation work. Through his team was very professional and efficient.
Michael T. | May 2019
They were all very helpful. They answered every question I had.
Marc H. | May 2019
I cannot express the joy in working with Dan and the Rock Team! They are the absolute BEST!!!!
Tammy M. | March 2019
Guaranteed Rate/The Dan Rock Team were exceptional. Fast, accurate and courteous service from all we dealt with. Entire process moved quickly and efficiently.
Karen P. | March 2019
Dan Rock and his team made the entire mortgage process simple. Everyone was happy to answer all of my questions, and everyone was polite and easy to work with. I'm telling all my friends to use Dan and his team when looking for a mortgage or refinancing.
Anna Maria S. | February 2019
Dan Rock is just the best. The second time I've used him and if I ever am in need of a loan in the future I will surely reach out to him and his team. Thanks for everything you guys do!
Alan B. | January 2019
The Best part of purchasing my house, Dan Unable to render embedded object: File (Rocks) not found.
Patricia L. | January 2019
Dan, Brian, Linda, and Nicolette were all outstanding. Very helpful and professional throughout the entire process. This was by far the easiest re-fi I have ever done, and everyone exceeded my expectations by a mile. I am a local business owner, and the level of customer service I strive to provide for my clients was matched exactly by everyone on Dan Rocks team.
Wesley B. | November 2018
Dan Rock and his team were fantastic to work with! Very responsive. I had a very quick turnaround needed for my loan (just over three weeks), and they pulled everything together very quickly. I found they are highly respected by the real estate agents and attorneys in Glen Ellyn. Their experience with Dan is that there are few issues with his loans
Susan R. | November 2018
Mr. Dan Rock & The DRock Team very customer-service oriented, no matter what the question, they took the time to clarify items needed. I will definitely be referring Guaranteed Rate!!!
Mary S. | November 2018
Dan and his team made the whole loan process very quick and painless. I felt informed the whole way and was happy that I would get very prompt responses from him and his team.
Behroz K., October 2018
Great costumer service! Highly recommend guaranteed rate, they made my home buying experience the best. Easy, fast and whenever I had a question they were always there
Carlos L. - September | 2018
Best experience EVER! Everyone on the team was awesome!!!
Nicolette B. | October 2018
Guaranteed rate was the best lender! They were always there to answer my questions and were extremely prompt at answering emails.
Abbie R. | September 2018
You guys at Guaranteed Rate are AWESOME!!! My husband and I couldn't have had a better experience with your company. Everyone was so helpful and attentive to our needs and questions in financing our first home together. From the very beginning Dan Rock and his team were there to walk us step-by-step through the home loan application, all the way to our final closing day. They never hesitated to get back to us when we had questions and made the whole home buying process easy and streamlined. I would highly recommend them to anyone looking to finance their new home! A few Guaranteed Rate employees in the process really stood out. Dan Rock was excellent and his team were amazing. I especially want to mention the work done by Tina Anderson and Meghan Dyer. Both of these team members really stood out! Tina was on top of everything and patiently answered our countless questions. She ensured all of our paperwork was in order and our home loan process went smoothly. Meghan Dyer was also incredibly helpful, she managed to secure us a better home insurance rate than we could find on our own. I would recommend anyone I know looking to purchase a new home to use Guaranteed Rate, you truly are
Charles R. - August | 2018
I am not sure IF it's Guarantee Rate that would bring me back or the Loan Officer's. It's the people not the company name that brought me here. If you have great credit and can afford a home - the rate & everything else can be attained via many companies. Dan Rock & team are excellent - loan approval and closing when very smooth.
Diane W. | September 2018
These guys were awesome! We had to have the paperwork done quickly and they got everything finished on time!
Elisabeth H. - August | 2018
Dan Rock and his team did a great job!
Perparim O. | July 2018
Overall process was very easy. Easy to upload required documentation. Was kept informed along the way.
Michael Z. | July 2018
Professional work team. Everything was done in time.
Oleg Z. | July 2018
Fantastic people!! They were able to close my loan in just two weeks!! Dan Rock and his entire staff were so personable and professional to work with!!
William B. | June 2018
It was a smooth transaction from the beginning to the end. Dan and his team were so helpful every step of the way! I will recommend his team to anyone needing a loan, very happy!! Thanks again!
Jessica S. | June 2018
It was a smooth transaction from the beginning to the end. Dan and his team were so helpful every step of the way! I will recommend his team to anyone needing a loan, very happy!! Thanks again!
Jessica S. | June 2018
Dan Rock and his whole team made the mortgage process one of the easier parts of buying a new home. Communication was great, and things got done quickly. Thanks again!
Frank G. - July | 2018
Thank you for giving a first time home buyer a chance!
Vidya M. | June 2018
Dan Rock and his team is awesome!!!
Pamela H. - June | 2018
Dan Rock's team was excellent. They were always there to help when I had a question. I would definitely recommend guaranteed rate and the Rock team to anyone looking for their next loan.
Blake L. - May | 2018
Dan Rock and his team helped us get a better loan rate and they kept the process professional and efficient. They exceeded our expectations in every step of the process and especially at the closing table where we completed the purchase in under one hour.
Keith H. | MAY 2018
As always, Dan Rock and Team were professional, easy to work with, and extremely quick to respond with any questions I had throughout the process. I would definitely work with them again and would recommend to friends and family!
Kristin H. | May 2018
You guys were great! Thanks so much!!
Tierney B. - May | 2018
Dan Rock and his team were professional. They were very transparent and responded to all of my queries in a very timely manner. Dan walked me through everything, both pre-sale and didn't tuck and run once I got into the process.
Michael L. | May 2018
Everyone was very helpful. Any questions I had were answered right away and straightforwardly.
Patricia C. | April, 2018
I never thought getting a mortgage would be this easy! I have nothing but positive things to say about my experience in working with Dan Rock and his team! They are all true professionals. The entire process could not have been easier, and I appreciated the timeliness in which everything was handled. I will 100% be using the Rock Team again!
Kristen H. - Chicago, IL | 8/10/2017
Smooth transaction start to end. They were really great in answering all my questions on time. This is 3rd time I'm working with Dan and his team. They are amazing team who kept me in loop about the progress, asked right questions and kept me in loop. Smooth transaction start to finish.
Ashok D. - Hoffman Estates, IL | 8/10/2017
Amazing every step of the way! Dan Rock and his team are the BEST! Dan and Brian are always available for questions and helped us in the purchase of two homes. We have referred him to many others, and even our real estate agent was impressed with how quickly they work. Thank you Dan and team!
Nick & Lindsey Z - Oswego, IL | 8/16/2017
Dan and his team helped us buy our home 4 years ago. When it came time to refinance, he was our first and only call. The loan process was always moving forward. We were never left wondering if we had been forgotten or if our file was lost in a desk. Most importantly; there were no surprises. At the end of the process, we had the exact loan we were expecting at the beginning.
Jay & Sharon V - North Aurora, IL | 8/16/2017
Dan Rock went above and beyond to push my application through in time for my original closing date. He and his team pulled off a miracle, and I was able to close on time. I cannot express my thanks enough for all they did.
Stephanie B. - Wheaton, IL | AUG 2016
Dan Rock and his team were very helpful from the beginning. I had a ton of questions that I asked him throughout the whole loan. He was always accessible and was very timely throughout the loan process and called us multiple times to see if we needed help or had any questions with any of the loan documents. He even showed up to our closing to ensure everything went smoothly! If you need a team that's both reliable, helpful, knowledgeable and professional, look no further than Dan Rock and his team.
Jason S. - Zillow Review | APR 2016
Dan Rock and his team were extremely attentive to my needs and made the process very easy - especially for a first time home buyer! They quickly responded to my requests and emails and simplified the process to make it very easy to understand. I couldn't have asked for a better company and team to work with!
Charlotte E. - Lombard,IL | MAR 2016
Dan Rock and his team made everything so simple and easy, that I regret not contacting him sooner.
Kenneth K. – Glenview, IL | Sep. 2015
Dan and his team were fantastic. They were responsive and thorough, and they took time to answer our questions and ensure that we had all the information we needed to make informed decisions.
Charles Z.– Chicago ,IL | JULY 2015
I have worked with Dan Rock several times now. Dan does a great job and he has a great team to back him up. The whole process is smooth and they let you know exactly where you are at in the loan process.
Carol. C - Roselle, IL / March 2015
Dan Rock at Guaranteed Rate is the best person we've ever worked with and has helped us every time. He was excellent, friendly, answered every question and quick responses. Cannot express how satisfied we are enough.
George A. – Buffalo Grove, IL | Feb. 2015
We always enjoy working with Dan, he looks after our needs and stays proactive. Overall, it was a very easy process. We liked the fact that we were kept informed with the status of our refinance every step along the way. Much less work than we expected. Also, we always got the answers to any questions same day.
Mark C. – Wheaton, IL | Feb. 2015
Daniel reached out and kept me informed. If not personally all the time, his team did. Everything was wonderful, smooth and easy!
Elizabeth I. – Elk Grove Village, IL | Jan. 2015
Dan Rock was awesome. Very patient and fully answered all of my questions.
Thurman H. -- 11/16/2014
Dan Rock was a pleasure to work with. He and his team really made the loan process the easiest part of buying a house. Everyone was professional, efficient, and extremely helpful in guiding and educating me through this process. As a first time home buyer I could not have felt more secure in my choice of going with guarantees rate.
Marisa G. -- Warrenville, IL. 10/16/2014
Dan did a phenomenal job on the loan. We really appreciate the constant communication and fast closing. It was a great experience.
Brandon T. -- Bolingbrook, IL 5/9/2014
I had heard great things about Daniel prior to this experience and he did not disappoint! Daniel was very knowledgeable and professional throughout the entire process.
Rebecca V. -- Carol Stream, IL 4/16/2014
"My Experience was beyond pleasant and wonderful. The team is rated an A+ in my book. They really were a pleasure to deal with. Their professionalism and friendliness are my main reason for choosing them again in the future. Very professional, from every standpoint. They will be highly recommended to everyone I know. From Dan Rock, to Jason to Brian, the team as a whole has been amazing! Thank You. Dan Rock, ROCKS!"
Rose R. --Des Plaines, IL --5/2013
Dan Rock and his team were wonderful to work with. Everyone was very professional and conscientious throughout the entire process. Great service and responsiveness throughout the entire process.
Jennifer B. -- Chicago,IL, 2/17/2014
Hey, check out this amazing review from Jeff about Dan! “Dan and his staff gave us excellent customer service and the closing went off without a hitch! Great rates too! Thank you so much, Dan.”
Jeff S. --- South Elgin, IL --- 6/2013
"I liked how the whole team worked together relatively seamlessly. Dan, Linda, Brian and the great gal at the reception desk. It's been a pleasure. No matter how busy, everyone on the team took time to answer my questions. Also, whenever I stepped into the office to deliver paperwork everyone was all smiles and kindness. It appeared that folks actually liked working there! My realtor, Karen Oldfield, said she had the best of luck with Dan Rock. I was intent on using my bank, but after I interviewed both,it was clear that Dan and Guaranteed Rate would work the best for me. Thanks!"
April S. --Glen Ellyn,IL -- 5/2013
Hey, check out this amazing review from Kyle about Dan! “Dan Rock and his team were professional, proactive and a pleasure to deal with. At the end of the process they delivered on their initial promises. Each team member’s roll throughout the process was made very clear to us. I would highly recommend Guaranteed Rate as a result of Dan and his team’s services. Thank you for everything!”
Kyle Z. --- Evanston, IL --- 4/2013
Hey check out the amazing review from Shannon about Daniel! “I used Guaranteed Rate when I purchased my condo back in 2006. As a first time buyer I had no idea how the process worked. I found them to be trustworthy and communicative throughout the process. I just complete my 3rd refinance and their service just gets better. The process was efficient and as painless as a refinance can be. They continue to be very responsive and disclosed everything I needed to know. The closing took 15 minutes. I highly recommend Guaranteed Rate!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg
Shannon G. -- Chicago, IL -- 02/2013
I am a real estate attorney and have referred clients to Dan Rock's team in Naperville Illinois and have had positive feedback from all clients that I have referred over, including myself and my wife on our recent home purchase.
Sam M. - Willowbrook, IL 9/2012
Timely, subject matter experts and kind
Brook F. - Glen Ellyn, IL | Jun 2022
I thought they were great in customer service as well as getting me a good rate on my new house
Diana C. - Chicago, IL | Jun 2022
Everything was great!! I was emailed frequently to keep me up to date on the status of the refinance. The convenience of closing at my house was a huge plus for me. Dan Rock was on top of everything and called after my closing to make sure there were no problems. I have and will continue to recommend Guaranteed Rate to people.
Kathi S. - Lombard, IL 8/2012
Dan Rock is always great to work with
Mark R. - Carol Stream, IL | Jun 2022
I worked with Dan Rock and felt like I was in completely knowledgeable hands. Questions were answered in depth, conditions were explained in detail, I could get ahold of and talk with Dan at any time and he returned a phone call the very next morning.
Andrea T. - Elgin, IL 1/2012
Excellent customer service and timely communication. All my questions were answered and the process was very smooth.
Mary R. - Elk Grove Village, IL | Jul 2022
Dan Rock and Jon Gorey were great to work with. As a first-time buyer, I had a lot of questions, and they walked me through the process with ease.
Nina V. - South Bend, IN | May 2023
Everything went extremely well. Well beyond expecations. Dan Rock from Guaranteed rate is simply amazing. Thank you Dan!
George A. - Buffalo Grove, IL 9/2011
Everyone was very responsive and knowledgeable.
Christen N. - Aurora, IL | May 2022
John Gorey was amazing to work with and jumped in to help us with the process on a moment's notice to get the ball rolling quicker than we expected needing it done. He was fantastic!
Megan F. - Woodridge, IL | Jun 2022
Excellent communication from start to finish.
Frank G. - Glen Ellyn, IL | Jul 2022
Great customer service, communication, and dedication.
Erica Q. - North Riverside, IL | Aug 2022
Everyone was very fast and helpful
Rachel P. - Aurora, IL | Nov 2022
Guaranteed Rate was very efficient and provided excellent communication each step from application to closing.
Stephen A. - Glen Ellyn, IL | May 2023
Dan Rock is a great loan officer
Robert M. - Elmhurst, IL | Aug 2023
Everything went great during all aspects of our time with Guaranteed Rate. From the initial loan application, to the final paperwork at the closing, everything was done above my expectations.
Justin S. 7/2011
They are friendly, easy to work with, helpful, quick to respond, and guided me through every step of the loan process.
Carin C. - Naperville, IL | May 2022
Everything was smooth from the estimate to the close. Dan went above and beyond for us. The sellers real estate agent was even impressed by his team's communication.
William K. - Lombard, IL | Jun 2022
The team was knowledgeable and very responsive. The knew I was overseas as I made my way thru this process and they were very patient and accommodating of the significant time zone difference.
Marybeth K. - Maple Grove, MN | Jul 2022
Everyone was great to work with.
Lidia M. - Glendale Heights, IL | Aug 2022
You guys did an excellent job
Robert S. - Plainfield, IL | Sep 2022
They helped explain every step of the way.
Steven L. - Mahomet, IL | Oct 2022
Everyone was real knowledgeable and professional
Michael L. - Maywood, IL | Nov 2022
service service service. The whole team was prompt & professional and got back to me in a timely manner.
Vito F. - Addison, IL | Mar 2023
Great customer service and competitively priced.
Ava G. - Winfield, IL | May 2023
The staff made the process as smooth as can be and followed up with me to make sure I stayed on course, Thanks G Rate
Quovadis R. - Chicago, IL | Jun 2023
Excellent service with prompt call back
Daniel A. - Westchester, IL | Jul 2023
Great website interface with loan, good communication with Dan and John
Mark W. - Glen Ellyn, IL | Aug 2023
Prompt and Professional services and timely communication during the entire Loan approval process.
Michael K. - Carol Stream, IL | Sep 2023
Great service and easy to work with
Nicholas Q. - Elmhurst, IL | Oct 2023
Have been funding my home loans thru Guaranteed rate for the last 11 years. All the time, I have had favorable terms, conditions and responses
Anupam C. - Bartlett, IL | Nov 2023