Frank Rexford was extremely helpful in finding the best approach to my personal case, which was unusual. He was competent and easy to work with. I already recommended him to others.
Alessandro T. - March 15th 2017
You know how people say that they have a family friend who can help? Frank should be your family friend. Frank helped us with our first mortgage as new homeowners, and he was so amazing that 5 years later we made sure to contact him when we were ready for our refinance. He was able to refinance our home at a better rate than we anticipated, and we were very pleased with the ease of the process. Our family highly recommends Frank, our new family friend.
Heather H. - March 14th 2017
Frank Rexford very professional, accessible out of business hours, gently tutored we first- time home buyers.
Great experience. The constant communication even when things were not going as plan was reassuring. We REALLY enjoyed working with you all!
Frank Rexford and his team are great.
Frank Rexford was awesome!
Frank Rexford was excellent.
Frank is awesome, it's been a real pleasure to work with smart, professional people who know what the client needs.
Frank Rexford is very good: efficient, conscientious and personable.
They went out of their way to get my loan documents and everything I needed ready to go as quickly as possible. Frank Rexford and his team truly bent over backwards to make this happen as easily as possible. I could not recommend them enough.
There were many times a "normal" team would have given up on getting this loan closed, but Frank and his team did a great job. We really appreciated their tenacity. Easy to reach, always available, and willing to go the "extra mile." This is our 2nd time in using Guaranteed Rate - we have been pleased both times. I’m a repeat client. I would highly recommend Frank and his team to anyone.
Frank and his team were outstanding in all ways. Best loan experience I have ever had in over 10 experiences in buying homes.
Kevin H. – Greenville, DE | SEP 2015
I had the best experience with my loan officer, Frank Rexford and his team. I went to them and was very much needing a loan to make a dream come true for our family. He was not only helpful, kind, but so astute in answering my questions and really made me feel like he was looking out for our best interests. Frank Rexford is someone my children and I will never forget. I have never had such a great experience obtaining a loan.
Carol H. – Springfield, MO | AUG 2015
Frank Rexford and his staff went beyond what expected level of service to support me throughout this process. When computer services in his neighborhood went down, he continued working on my loan details from home; at another point he helped me with a loan modification after hours in order to get it done before his scheduled vacation. Heather and Amelia helped me with scanning and uploading documents, something I hadn't done before.
Margaret M. – Albuquerque, NM | AUG 2015
Frank went above and beyond throughout the whole process to make sure we were happy and that everything was taken care of.
Anna C. – Durham, NC | July 2015
Frank is very professional and gave me great service and personal attention to process two mortgages for me simultaneously.
Sean O.– Chapel Hill, NC | May. 2015
Frank Rexford and his team at Guaranteed Rate were awesome and attended to all the details to make the deal happen very quickly and efficiently. I am very impressed!
Christine C. – Durham, NC | May. 2015
Frank and his team made this whole process go so smoothly
Lois K. – Durham, NC | Apr. 2015
Frank is awesome! Very organized, excellent staff and good communication, with all details well explained.
Elizabith A. -- Chapel Hill, NC. 9/23/2014
We really appreciate Frank.He is great as always!
Cherie N. -- Chapel Hill, NC. 9/10/2014
Frank Rexford - 3 thumbs up!!!
Cathy G. -- Durham, NC. 10/6/2014
Frank is very personable and such a professional! Everything worked out beautifully!
Nancy F. -- Pittboro, NC 4/22/2014
“I worked with Frank Rexford and his team to obtain a loan. We were difficult customers asking them to complete the process in three weeks. They were extremely detail-oriented and helped us manage all of the documentation needed for approval. We got it done with plenty of time and we would highly recommend Guaranteed Rate to all of our friends and family!”
Gray H. – Chapel Hill, NC – 9/2013
Hey check out the amazing review from Marguerirte about Frank!
“Frank was extremely courteous and responsive. Most importantly, things played out financially/numerically the way Frank said it would in an unbeatable time frame. Thanks again Frank!”
Marguerirte S. -- Raleigh, NC -- 01/2013
Hey check out the amazing review from Mia about Frank services!
“Frank Rexford in Durham, NC was very professional and helped me through the whole process. As a new homeowner, I cannot say enough about how much he helped! Frank also came to closing, which is an unusual occurrence! I felt Frank cares about his clients and strives to go above and beyond providing good customer service!”
Mia I. -- Carrboro, NC -- 01/2013
The ReFi went very well and we are very pleased with the experience. Frank Rexford is an excellent Broker and has always provided us with the best counsel and support. We have used him for the financing of 3 houses and 1 rental property in the past.
David B. - Chapel Hill, NC 9/2011