Gladys Jiminez is outstanding and her conscientious approach to helping us made our life so much easier. We were out of state buyers but Gladys ensured open communication that made us feel very comfortable during the entire transaction. We would recommend her and Guaranteed Rate to all our friends and family. In all my years dealing with bank loan officers, I would rank Gladys at the very top.
Raghvendra S. - CHICAGO, IL | JAN 2017
My loan officer Gladys Jimenez was a great loan officer, she treated me with respect and her knowledge was outstanding. She made my buying experience a pleasant one .
Marta C. -CHICAGO,IL | SEP 2016
Gladys Jimenez is the best! It was so wonderful working with her.
Mirta W.– Chicago ,IL | JULY 2015
Gladys was amazing! She made sure we knew exactly what to expect from the process and made herself available whenever we needed her. We were anxious about the mortgage, but Gladys walked us through everything step by step to make sure we were comfortable. We never felt rushed or pressured -- she was incredibly patient. I could not speak more highly of her professionalism and congeniality.
Ryan K.– CHICAGO ,IL | June 2015
Gladys Jimenez is absolutely amazing. She guided us through every step and was extremely knowledgeable about the loan process. The 1st house that we had gotten to closing fell through in the final moments, instead of giving up on us Gladys stuck with us to our current home. A home that is more fantastic than the last. Extremely patient and kind, Gladys gives the vibe of an experienced friend than a distant loan officer. Anybody would be fortunate to have Gladys as their loan officer.
Shaun L. 5/6/2015
Gladys was always there when I needed to ask her a question. Always responded at a promptly time. She was readily available and the paper work submitted was easy!
George C. - SAN JACINTO, CA / March 2015
Gladys Jimenez was great! Super nice lady.
Gary T. – Barringtin, IL | Feb. 2015
Gladys Jimenez was amazing! Always on the ball, prompt, thorough and kept me well-informed through the entire process. A+ and I'd refer anyone I know to her in a heartbeat!
Martin L. -- Malta, IL. 9/12/2014
Gladys Jimenez was excellent! I can't say enough about her! She is kind and compassionate! It was truly a blessing working with her! She helped me through a difficult transition in my life, not only with my loan but as a person!
Katie P. -- Reed City, MI 6/30/2014
Gladys Jimenez was absolutely spectacular to work with. She did such a nice job communicating to all parties during the process. So much that at closing each lawyer and real estate agent commented on how she was the best mortgage broker they have ever worked with in their career. My wife and I trusted Gladys as if she were part of our family and I truly believe she treated us like we were part of hers. It was a wonderful experience. I will recommend Gladys to anyone looking for a mortgage.
Hey check out the amazing review from Jose about Gladys! “Gladys Jimenez is a joy to work with. She has an excellent process in place whereby she gathers the needed information up front so that she does not need to continuously bother her customer. We worked with her for the original purchase of our home and she was very helpful during the lengthy time it took us to find the right home. That is why when the rates were so exceptional and she contacted us, we did not hesitate to work with...
Jose F. -- Palatine, IL -- 03/2013
Hey check out this inspiring message from Neil about Gladys! Our deal was challenging, but Gladys Jimenez was consistent. Always going out of her way to get things done, getting all closing documents, even HOA's insurance policy when the seller's side was unresponsive to her requests. Her ability to bring all elements of together when others stood in our way was impressive. Gladys is the epitome of responsible lending and extremely thorough. She operates with a fiduciary bond to Guaranteed...
Neil E. -- Chicago, IL -- 12/2012
Everything went so well,Gladys Jaminez was extremely helpful and held my hand through the entire process. She called me as I was a former customer, and even though I thought I could not refinance, she assured me that she could help me... And she did. I cannot say enough what an amazing job she did, I will recommend her to friends and family.
Nanci E. - Barrington, IL 9/2012
It was the best experience! Everyone says getting your first mortgage is the hardest thing to do. It was not easy but Gladys made it easy and took great care of me!
Ryan B. - Bolingbrook, IL 7/2012
Phenomenal. I could not have asked for a better experience. Team Awesome, as I dubbed John Mooney and Gladys Jimenez, were extremely helpful and talked us through the entire process. I can't express enough how positive this experience was.
Kyle B. Chicago, IL 3/2012
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