GuaranteedRate - Mortgage Company
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Hong Geng

Senior Loan Officer
307 Waverley Oaks Road, Ste 409, Waltham, MA 02452
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NMLS: 20366
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Hong is the best loan officer we have ever worked with.

Wenyao C. -Winchester,MA | SEP 2016

Hong Geng is easy professional. Communicating and working with him is easy.

Yongqiang T. -Lexington,MA | SEP 2016

Hong made the impossible possible. I really appreciate her hard work & the well thinking for customers. Hong and her team at Guaranteed Rate always work so hard to help us get our mortgage even before the timeline requested by the seller. A wonderful team to work with, especially with Hong as the best lead! She is an awesome and the best loan officer!

Peng F. – Newton, MA | Jan. 2015

Hong and her team are so knowledgeable and prompt. Everyone worked hard and did their part promptly! We were able to move through the steps quickly!

Yan B. -- Sharon, MA 6/30/2014

“I worked with Hong Geng at Guaranteed Rate and I made the right decision! Hong and her team are friendly, efficient and effective in the entire process. They kept me posted on each step and answered all of my questions. We got the greatest rate that we could at the time. They also paid the closing costs for me, making the closing process very smooth without any hassle. I had a great experience working with Hong, Doug and Crystal. They will definitely be my first choice when I need to...

Ray L. -- Westborough, MA -- 7/2013

Hey, check out this amazing review from Aravind about Hong! “We had a great experience working with Guaranteed Rate! Hong Geng is the best. I highly recommend her for Massachusetts residents looking for a home!”

Aravind S. --- Westford, MA --- 5/2013

Hey, check out this amazing review from Lisi about Hong! “I am very appreciative of all the help from Hong Geng and the rest of her team at Guaranteed Rate for making my mortgage loan application very easy! I found this whole process to be very smooth, efficient and free of stress! Thanks so much to Hong and her team for securing my loan and making my property purchase as easy as possible!”

Lisi W. --- Arlington, MA --- 4/2013

Hey check out the glowing review from Chong about Hong! “Hong Geng was excellent, very professional, responsible, patient and friendly. Hong helped us save a bundle. I have already recommended Hong and Guaranteed Rate to my friends, neighbors and colleges! Thanks again Hong!"

Chong R. -- Chestnut Hill, MA -- 03/ 2013

Hey check out the amazing review from Lin about Hong! “I have obtained my mortgage and also refinanced with Hong Geng and her team a few times. Each time the experience was excellent! The refinance rates were incredible and the closing process was swift and easy!

Lin G. -- Newton, MA -- 01/2013

Hey check out the amazing review from Melissa about Hong!” “Hong, along with the team were excellent to work with. Our closing was very complex and the entire teams made it happen as smoothly as they could! We are truly grateful for their efforts! We were able to close in a short amount of time due to the extra work implemented by the team!”

Melissa E. -- Wakefield, MA -- 01/2013

Everything went very smoothly! Hong Geng and her team were very efficient! I didn't believe and still can't believe that we were able to close 10 days after the signing of our P & S!! I will definitely recommend Guaranteed Rate, especially Hong Geng and her team, to all of my friends and family without any hesitations!

Edward L. - Canton, MA 5/2012

Hey check out how amazed Paraskevas was with Geng services! “We have worked with Hong Geng twice over the past year for two refinances of our mortgage. She was a pleasure to work with, very responsive, two great rates without closing costs, and minimal headaches! I would definitely work with her again if needed! Geng was very professional and nice!”

Paraskevas H. --North Andover, MA --12/2012

About Hong

As a senior loan officer at Guaranteed Rate, Hong has had over 13 years of experience assisting clients with their mortgage needs. Some of the more well-known companies she has worked at in the past are Mortgage Master Inc., DCM, and Poli mortgage. She has been named one of the best mortgage loan officers in the nation multiple times on account of her outstanding client service and extensive knowledge regarding lending processes and regulations.

Hong prides herself on prioritizing customer satisfaction and always addressing her clients' concerns. For winning her clientsý trust, she has been recognized based on numerous client recommendations and national recognitions. Her plethora of referrals, awards, and consistently high rankings are the best testimony of Hong's careful attention to closings and genuine care for her clients.

In China, Hong earned a bachelor degree in law from one of the best law schools: China Southwestern University of Law and Political Science. In her spare time, Hong loves to spend time with her family and friends. She also has a passion for visiting art museums, reading, cooking, and watching The Voice.

Hong interview Q&A

How long have you been in the mortgage business? What awards have you won?
I have been in the business for over 13 years. I was rated as one of the best new brokers nationally on Mortgage Originator Magazine (no. 8) and have won the Top Originators award multiple times for most loans closed and top dollar value. I'm also a part of the President's Club and receive a Mortgage Volume award every year.
What advice would you give new or first time home buyers?
It is best that they select a loan officer with whom they feel comfortable raising any questions and trust wholeheartedly. There must be mutual trust to ensure a smooth closing.
What can borrowers do to insure a smooth mortgage underwriting process?
If they follow the loan officer's guide, there should be little to no trouble.
What provides you with the most satisfaction in your job as a Loan Officer?
I love when I'm able to make a meaningful connection with my client that extends beyond just business. I feel lucky to have so many loyal clients who remain close friends with to this day.
Tell us something that makes you unique or something wacky, yet interesting about you?
I speak 3 languages and a dialect. I learned Cantonese through watching the news as 23 year old.

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