What specific steps do you use to help your customers find the best home loan for them?
Spending time and learning what the customer's goals, concerns and long range plans are. The one thing I learned early on in my career, you can't listen too much when working with people making as large a commitment as purchasing a home.
How long have you been in the mortgage business? What awards have you won?
I have been in the mortgage business for over twenty years and I take great pride in achieving accolades from my peers and past customers. There is no greater compliment than repeat customers and their referrals to family, co-workers and friends.
Top 200 Mortgage Originators in America 2013, 2014 Mortgage Executive Magazine. Top 1% Mortgage Originators in America 2012, 2015 Mortgage Executive Magazine.
Voted D Magazine's Best Mortgage Professionals In Dallas 2010 & 2011.
Voted Texas Monthly Five Star Mortgage Professional 2012, 2014, 2015.
Selected Top Ten Dallas 2010.
What advice would you give new or first time home buyers?
Ask every question you can think of, this is your first home buying experience.
Ask for Realtor referrals from people you know well and trust.
Work with an experienced mortgage lender that will explain the entire process and makes you feel comfortable about your home purchase.
How has the mortgage industry changed since you started, and what would you expect in the future?
The mortgage industry has changed dramatically over the past 9 years, today's borrowers need to know what to expect as far as documentation, underwriting and closing needs, proper expectations must be clear from the beginning.
What part of the home loan process do customers find most difficult and how do you help them through it?
Usually the initial documentation, if not thoroughly explained, what is needed and why it is needed. If the initial loan package is complete the process should go smoothly. This is where an experienced loan officer will make all the difference, details.
What can borrowers do to insure a smooth mortgage underwriting process?
Provide complete information that is requested from your lender.
What provides you with the most satisfaction in your job as a Loan Officer?
Knowing I have been an important part of a buyer’s enjoyment and excitement of a new home, regardless if it’s their first home or one of many!
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I am an outdoor enthusiast, with a passion for fishing and hunting. Most of my free time is spent in East Texas which I refer to as, half way to heaven! I'm fortunate to be able to spend quality time there and often with my two daughters'.. One of which can out fish me!