TestimonialsCustomer testimonials Back to profile
This was the fastest and easiest loan process that we have been involved with. I appreciate everything that Mary Holtzen did to help us with the loan process.
Roberta S. | December 2018
Jaime is knowledgeable, extremely thorough and she was always looking out for my best interest throughout the loan process. Paperwork was processed quickly, and the online portal was easy to use. I would absolutely recommend Jaime and Guaranteed Rate to anyone looking to get a mortgage!
Jacquelyn B. | October 2018
Jamie and her team were Great and professional!! Explained and helped us out A LOT!!!! Thanks!
Barbara H. | October 2018
We have worked with Jaime now for the second time, and she is truly an outstanding Mortgage Broker with a phenomenal team. Her expertise and knowledge in finance are very helpful when purchasing a home. Jaime and her team gave us step by step instructions on assembling the necessary paperwork, and where we were at in the process. Normally stressful, everything went smoothly, and Jaime helped us in achieving a low-interest rate, especially in today's housing market. She is a pleasure to work with, and definitely the best in the field!
Eric M., September 2018
This was the easiest refinance I have ever experienced! It was a pleasure working with Guaranteed Rate. The level of customer service was outstanding!
Diane D. | October 2018
Jaime was amazing! She worked side by side with my Realtor and was very communicative, responsive, and knowledgeable. It's been 20+ years since my last home purchase, but working with Jaime it felt like an easy process as she held my hand through every step from start to finish and kept me in the loop. She is an absolute expert in her field of work and knew exactly what to expect and tackled everything with ease and proper direction.
Nancy M. | August, 2018
Jaime Kinman was outstanding...we will definitely be going through her again!
Kyle O. | August 2018
You guys are the Jedi Knights of home buying. Fast. Perfect. Wonderful.
Robert F. | August 2018
Jaime Kinman was great. She was friendly, approachable, easy to talk to, patient with my many questions. She made me feel she had my best interests in mind. She allowed me chances to change my mind and be confident in my decisions. Thank you Jaime
Despina T. | July 2018
Jaime Kinman is very responsive and makes herself available for any questions. Very pleasant to deal with.
Renee M. - May | 2018
Jaimie was absolutely wonderful!! She was the perfect pick for me. Our personalities meshed well and she worked her butt off to get the buyer’s realtor to love us and feel confident in our offer and financing. Amazing!
Lindsay D. | April 2018
We can hardly believe our good fortune to find our new home and to work with the both of you. I had avoided moving because I rarely hear stories about how painless the process is. Life is so busy and chaotic, not just for me, but I’m sure for you, too, and the two of you made this experience positively dreamy for us. I admire you both more than I can say for your professionalism and expertise at every step of this process.
Nicole, Jeff & Ben - Funded October 2017
I am a repeat customer, and I will always use Guaranteed Rate, and recommend it to others. Jamie and her team made the process clear and easy, and I know I got the best rate and terms available. My case was complicated, as our first purchase fell out at the last minute, and they guided us through the process and eventually helped us on our purchase. Thanks; I know we made the right choice with Guaranteed Rate!
Martin C. - Phoenix, AZ | JUL 2017
Jaime and team were great. They made the process very easy, providing a comprehensive list of what is needed and what to expect. They did a great job of communicating throughout the entire process. Five Stars, will definitely work with them again.
Eric M. - Scottsdale, AZ | APR 2017
I would like to recognize Jamie Kinman for being the best agent we could have ever worked with. Jamie from the beginning was there with us every step of the way through the loan process. From the beginning Jamie was very attentive and informative as she introduced us into the process. Jamie was always open to our questions and requests whenever needed and I truly mean available. She was available via email, text and phone anytime we needed to talk to her. From what we heard of the process before from friends and family about the challenges that can come up during the process had us worried about all sorts of factors that could derail our loan. Working with Jaimie, no such challenge ever came to fruition. With her assistance and guidance the process we feel couldn’t have been a smoother. Having a leader in her field like Jamie Kinman who demonstrates the necessary behaviors and skills to make customers feel this level of comfort through what could be a nightmare like process is the reason why we will recommend her services for Guarantee Rate. This type of care, customer service and knowledge of the process should be taught to all loan officers across the country.
Kenneth W. - Phoenix, AZ | DEC 2016
You were fabulous and we loved working with you for a second time! And Mary, Kristen and everyone we worked with along the way. Thanks for helping us throughout each step of the way. You were available to answer all of our questions and keep the process moving smoothly. Everyone was very efficient and so patient with us while we were figuring out all of the paperwork. We would definitely use Guaranteed Rate again and would recommend this team to anyone. Thank you again for making this experience stress-free and fun!
Valerie F. - Scottsdale, AZ | OCT 2016
This was a challenging endeavor for me, both personally and because I had not been through a refinance process before. Jaime Kinman made it so much easier for me. She established herself as a trustworthy and dependable person for me and was completely supportive. I will always be grateful to her.
Alison S. - Phoenix, AZ | AUG 2016
Jaime Kinman and her team were AMAZING. Buying a home for the first time was confusing and somewhat stressful, but Jaime made it extremely easy to understand and was always available. I appreciate her time and patience and would absolutely refer her to a friend and will likely work with her again in the future.
Cecil B.- Wixom, MI | JUN 2016
Jaime and her team were easy to work with and kept me well informed as to how my loan was progressing. The full online experience was night and day difference from my previous home loan which was all physical paper. I would highly recommend Jaime and her team to anyone.
Christopher J.- Gilbert, AZ | JUN 2016
Jaime Kinman is a true asset to the Guaranteed Rate family. She is always helpful, very knowledgeable and looking out for what is best for her client and the business. Her team was also wonderful to work with, Maureen Kinztzer and Kristen Graves were professional and both were very quick to respond when I had questions. I have referred Jaime Kinman whenever I can and she is always my first call when I am in need of mortgage help. Thank you so much!
Desirae O. - Funded 6/29/2016
Jaime is a great professional and very experienced. This is our second mortgage with her here in Scottsdale.
Boyce A.- Scottsdale, AZ | MAY 2016
Jaime Kinman and her team were awesome and very pleasant to work with!
Alexis B. - Peoria, AZ | APR 2016
Jaime was excellent to work with! She was very responsive and addressed all of my questions. I also thought the electronic document upload made the entire process much easier. Jaime quickly took ownership and addressed a minor error I found on the closing statement, I was impressed.
Charles M. - Scottsdale, AZ | MAR 2016
I have nothing but good things to say about my experience with Guaranteed Rate. My loan officer, Jaime Kinman and her team were able to work with me, even though I had some situations going on. They went over and beyond of what I expected. I am very pleased with my whole loan process from start to finish. Great communication between everyone involved. I cannot express how greatful I am to have been able to have an experience with such a wonderful team of people. I would use Guaranteed Rate again as well as recommending them to any of my friends or family.
Marques R | March 2016.
Jaime Kinman was wonderful to work with! She was extremely knowledgeable, patient and went out of her way to help us. Guaranteed Rate is very lucky to have her as an employee.
Kristen G. | March 2016
Jaime Kinman was amazing! She went above and beyond what most would consider of a lender's role. Very informative, and very, very helpful through out the entire process. To be honest - having her help us made the relocation and house purchasing experience truly enjoyable. Thank you very, very much!
Thomas B - Fort Worth, TX | Feb. 2016
" Jaime is wonderful and very nice and professional . She helped me out a lot with her knowledge. I was referred to her by a friend and I'm glad I called her up and trusted her to follow through to get me my loan. Thank you , lisa forman "
Lisa F. - Phoenix, AZ | Jan. 2016
Jaime Kinman is an excellent loan officer. She is hard working, diligent, easily accessible and prompt in replying to inquiries. I would recommend her to anyone seeking a home loan.
Peter M. 12-28-15
Jaime Kinman is a true professional. Excellent follow up and always available to answer questions.
Daniel P.– Phoenix, AZ | JULY 2015
Jaime Kinman was very thorough, informative, and always available to answer our questions. We felt she was not just trying to get another sale, but that she truly wanted us to get a loan that was a solid long term financial decision for us.
Christopher C. – Scottsdale ,AZ | JULY 2015
Jaime conducted herself as a professional, and her communication skills and habits were admirable.
Dean M. – Stony Point, NY | May. 2015
Jamie and her team were very responsive and it was evident that they care about their clients.
Richard M. - Scottsdale, AZ | March 2015
Jamie was wonderful. She kept us informed and made us feel very prepared. It was an easy, painless process and we felt as though we mattered.
H. Sander - Phoenix, AZ | Nov. 2014
Jaime Kinman's outstanding service and dedication towards finding us the best interest rate was much appreciated!
Wolfgang H. -- Tucson, AZ 7/21/2014
" I have known & worked with Jaime for a number of years and had total faith in her ability to get my loan re-financed. I like her, trust her, and she is very knowledgeable. I have already referred Guaranteed Rate and will continue to do so."
Rose Mary G. -- Scottsdale, AZ 5/26/2014
“Thank you Jaime Kinman and team at Guaranteed Rate for all of your help with our loans! You exceeded our expectations!”
Dan P. – Scottsdale, AZ, 11/1/13
Hi Jaime, Great to meet you as well...thank you again for meeting us at the close! It was a pleasure to work with you on our loans; you really took good care of us. Stephanie at Sun Title told us that this was the first time she had seen a first and second loan go so smoothly! I will be enthusiastically referring you to friends and co-workers. Hope you had a great Halloween. We walked the new neighborhood and it was awesome!
Jaime Kinman was amazing to work with. She made the entire process from start to finish seamless and stress free. Her tone is very customer focused and her knowledge and expertise gave me 100% confidence in the process. I was extremely satisfied, in large part with Jaime managing the my loan.
Linda C. -- Phoenix, AZ. -- 7/ 2013
Hi Jaime Wanted to drop you a quick note to say THANK YOU!! Now that the dust has settled on my Sons move - looking back on this entire experience - we couldn't have done it without you. You made the entire home buying/mortgage process a breeze! Knowing my Sons busy schedule you went above and beyond making sure you were available on his schedule... and dealing with the mother hen Mom here was a plus! I would definitely recommend you and your services to anyone/anytime! You are a true treasure and a bonus to your field of work! My best to you and yours!
"Jaime Kinman is a great loan officer! She was kind, helpful, knowledgeable, and had really fast turnaround times whenever I had questions. Because of Guaranteed Rate’s process everything moved very smoothly and quickly and it didn’t hurt they have very helpful loan officers (like Jamie!), excellent rates and loan packages, and good guidance through the loan process."
Michael C. -- Tempe, AZ. -- 5/2013
Hi Jaime - I am sorry this is late getting to you. I just wanted to thank you again for making our dream home a reality. We love this home so much and are grateful to you for helping make it possible by working so efficiently and taking such good care of us from start to finish. I would highly recommend you and your team in a heart beat. Keep up the great work in making your customers feel like they are your #1 priority.
Only if I could work with Jaime again. I actually received a lower interest rate from another company but enjoyed working with Jaime so much that I went with her.
Meghan G. - Phoenix, AZ 12/2011
Jaime Beus with Guaranteed Rate was our loan officer on a home purchase in June and the service was way above the industry standard. Excellent communicaton, docs were to title a week prior to close, a great rate, and a super smooth close. Plue Jaime walked us through the entire process so there were no suprises.
Thank you so much for meeting with me today, it was a pleasure speaking with you & I look forward to working with you on my first home!
Thanks for all the help & for the gift card! Hopefully we'll be done unpacking soon and can really enjoy the house. Thanks!
Thank you for all your help and having the patience to work with first-time home buyers! You made the whole process a breeze and we'll definitely recommend you to our friends. I may not have expressed it very well but I'm very happy & excited to be in the new home. Thank you.
On a personal note, I wanted to thank you for taking care of me during this whole process. I am so busy during the normal business day that I barely have time to concentrate on anything else, but I always felt that you had me covered. You gave us a super deal on the financing with great service and I will be sure to recommend you to anyone of my qualifying friends that is searching for a new home.
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