Jim Giacone

Branch Manager
2000 PGA Blvd, Ste A-3210, Palm Beach Gardens, FL 33408
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NMLS: 174500
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Jim and his colleagues made the loan process seamless! Thank you!

Mary Lou R. | July 2018

Jim and his colleagues made the loan process seamless! Thank you!

Mary Lou R. | July 2018

I was beyond satisfied with Guaranteed Rate. The staff are more than wonderful. They have great communication and they give you accurate quote so you have no worries and help make the whole process stress free. Guaranteed Rate need to be known nationwide. You guys truly received my score of 120%.

Samson G. | July 2018

The team made this very easy and worked in our best interests.

Kenneth R. | June 2018

If you are looking for the real deal in lending that is honest, sincere, fast, efficient, and thorough... GR is the best one for you. You guys have really gone above and beyond in every way. The process was painless as possible and even helped fast-track. There was great communication of what to expect the team. Timely responsiveness to all of my concerns. I would highly recommend GR for any mortgage lending needs hands down!

Dashna L. | May 2018

Jim Giacone was knowledgeable, responsive and professional.

Carlos U. - May | 2018

Jim Giacone made this process the best experience. He was the most knowledgeable and efficient broker in my experience. I am grateful for his service.

Maria C. | May 2018

Jim was amazing. Super easy to work with and explained everything thoroughly. He made the home buying process simple and pain-free.

Lindsay O. | May 2018

Jim is the best ! he is a hard worker and we are very happy.

Cem G.

Jim was amazing. Super easy to work with and explained everything thoroughly. He made the home buying process simple and pain-free.

Lindsay O. | May 2018

Rebecca Trovich was awesome

Henry S. | May 2018

My closing agent was very impressed with Guaranteed Rate. She said she was actually confused when my loan documentation arrived the week before my closing!

Donna B. | May 2018

Jim was great! Quickly answered any and all of my questions.

Kevin D. - April | 2018

Jim Giacone did an unbelievable job. Approved in 2 weeks & clear to close in 3. Will recommend exclusively to all my clients. He did a truly exceptional job. Cannot say enough good things.

Cindy M. | March 2018

I am a realtor and I send all my buyers to Jim Giacone at Guaranteed Rate. Guaranteed Rate always does an outstanding job.

Michele P. - March | 2018

Thank you,Jim and your amazing team!All of you worked around the clock to make this happen.When option A did not work out, we went to option B,then C...until we found a way.I really appreciate your professionalism and keeping in contact with me as often as necessary, needless to say your constant feedback throughout the process.Thank you for having a system that is customized to your client's needs, thank you for being organized in the process...it's intense ..but knowing that you can rely on...

Adriana S. | February 2018

Our loan officer, Jim Giacone, made the mortgage process as painless as possible. There were no major roadblocks and no surprises. Even our closing agent was gushing with praise for Jim at the closing table. I have already recommended him to a friend and they, too, are very happy!

Deborah C. | January 2018

My loan officer was Jim Giacone. Jim and his team were exceptional! Jim would call every few days to give me a thorough update on my loan process, he was professional and dedicated. I would highly recommend Mr. Giacone and his team to my friends and family members for their mortgage needs.

Antonio H. | February 2018

Jim was wonderful, made a stressful process easy, and he came through for us!!!

Anibal R. | January 2018

I appreciate the level of service and attention you provided us in our loan process.You and you’re team are top notch and proved to me that there are still people in today’s fast paced world that go the extra mile to slow things down and explain the process in laymen's terms. May God bless you and yours for a Merry Christmas and blessed holiday.

The Niedermeyer Family | December 2017

I had a wonderful experience, with knowledgeable contacts throughout the process. Everything was simplified, I was kept up to date, and everyone had a sense of urgency with my loan. David, Ned, and Paulie were all wonderful... Jim is an absolute rockstar and deserves a vacation.

Alexander S.

Jim Giacone worked with us early in our process to find a lender. He was personable, patient, and informative. Once we applied for financing, both he and Scott Schnepf directed us quickly through to closing, even during the impact of hurricane Irma. We are extremely satisfied and very and grateful to Jim and Scott, and all the others at Guaranteed Rate.

James L. - Funded 9/11/17

Jim Giacone's team was super responsive, very knowledgeable, and extremely easy to work with. I would recommend Guaranteed Rate to anyone ready to buy a new home. THANK YOU!!

Ricky M. | 08/25/2017

ATTENTION VETERANS AND ACTIVE DUTY SERVICE MEMBERS!!! As an 18 year Active Duty Service Member, I trusted USAA to provide the best rate for my first mortgage. After pre-qualifying with USAA, I decided to follow the recommendation of my realtor and get a comparative offer from Guaranteed Rate. I was shocked to find that Guaranteed Rate was able to beat the USAA VA rate by 0.2% while lowering the closing costs by $4,500. The Guaranteed Rate team was able to close my VA loan in less than 30 days...

Richard L. - August | 2017

Thank you so much for being the very best loan officer....you are amazing! You have tireless work ethic and help so much with my clients. You prepare worksheets when the buyer afraid or uncertain. You have endless patience and bring tremendous knowledge about loans and loan programs.

Denita N. | 05/25/2017

Jim Giacone was amazing to work with!! If it weren't for him, this process would have been so much more stressful. He really took control of issues that came about on my end and handled them with ease. I've already recommended Jim to Friends and Coworkers. You can literally email or call Jim at any hour and he is ready to help. Thanks again, Jim! I really appreciate all your hard work.

Diana L. | 04/20/2017

Besides the amazing followup and step by step guidance, I have to say that the preparation of understanding the documents and expectations going into closing by Jim Giacone impressed me when the closing agent wanted to make sure I understood fully what I was committing to. Everything that was a concern in most of the closing agent's other deals, Jim had given me enough prepared knowledge that I was impressed on how that made the closing process so much better. The entire team I dealt with where...

Eric & Lisa P. | 04/21/2017

The service we received was simply fantastic. We couldn't have asked for more attentive or professional service. Jim Giacone and his colleagues were all outstanding.

Glenn K. | 04/18/2017

Jim and his team made is VERY EASY for me to go through the Refinance process - I was kept in the loop the entire process and always knew what the next step was to get to closing!!! It was truly a Hassle Free experience!!!

Daniel Y. - 4/18/2017

Very easy to work with them ...... Great service and response.

Lara N. | 4/7/2017

Jim Giacone was fantastic! He made everything very easy, explained the process clearly and concisely, and we are so happy we chose Guaranteed Rate for our mortgage.

Danielle D. - February | 2017

Jim and his team were amazing. I really cannot begin to express my appreciation for their promptness, professionalism and willingness to carefully walk me through this process. I would NEVER go anywhere else or recommend anyone other than Jim and his team. My heartfelt thanks.

Stacy V. - February | 2017

Jim Giacone is absolutely wonderful. He was patient, understanding and totally professional. He arranged my loan in record breaking time, and attended my closing with me. I could not have asked for a nicer or more efficient loan officer. Thank you Jim!

Thomas N. | 1/10/2017

Jim was absolutely amazing helping me with my home loan. He was honest and upfront from day one. He answered all of my questions and walked me through everything I did not understand. I will definitely recommend him to anyone I know purchasing or refinancing a home.

Shanna W. - 11/2/2016

My husband and I cannot say enough good things about our experience with Guaranteed Rate and the service we received from James Giacone! He was absolutely wonderful, extremely helpful, right down to when I had technical difficulties he helped walk me through in an effort to expedite the process. Jim was always available, always pleasant, and very patient! He was very accurate with his time frames and numbers and we closed on time! I am a real estate agent and the one thing we always dread is...

Victoria and Joe L. | 10/31/2016

I cannot say enough positive things about Jim Giacone and Guaranteed Rate. He was efficient, professional, and very open. He was always available for questions and was pleasant to work with. I would highly recommend Jim to anyone!

Sherri P. - 10/11/2016

Jim Giacone and team were exceptional to work with. I will definitely work with Jim again if the opportunity presents itself.

Richard H. | 10/3/16

Thank you for making the loan process expeditious.

Zarah A. | 06/16/2016

Jim G and his team are the best! Jim makes things run seamlessly and is extremely knowledgeable. I will continue to use him and refer him as needed. Thanks JIM G!

James J.

We had extenuating circumstances involved with getting our loan. Our loan officer was amazing and went above and beyond to make sure we got our loan!

Gregory H.

First and foremost the honesty, willingness to provide all the facts of your loan process the patience displayed was just wonderful and refreshing. In an environment where corporate profits overshadow the human aspect of doing business in a honest way it was good to see that Guaranteed Rate put the customer first and not just selling a loan. They say in life you need a good doctor, dentist and lawyer well, don't forget a good and sound lender as well. Great job overall !!!

Herman T.

Jim was absolutely wonderful, He helped me close on my first home and did it within a short amount of time. He and his team of professionals kept me in the loop regarding every aspect of my loan process and the Guaranteed Rate loan application process was easy and effortless. I recommend anyone looking to buy a home to reach out to Jim, you will not be disappointed. I am so glad I made the decision to go to Jim, I started with another lender and things did not turn out well and Jim managed to...

Matessia Y.

This is my second time using Guaranteed Rate and Jim has been the best !!!! He and his entire staff our very professional very family oriented they over exceeded on help ..... All i can say is wow thank you for having a staff that goes above and beyond.I will be very proud to recommend Jim over and over again. Thanks Carmen Olivero & Carlos Jorge

Carmen & Carlos - June, 2016

I cannot say enough nice things about James Giacone. He was very supportive and allways professional. Thank you

Richard D. May 26, 2016

Jim giacone was extremely helpful with the whole process.explained everything in great detail and responded to all my calls and questions very quickly. Thank you

Brian Z. - May 6, 2016

Jim Giacone was so helpful in getting out loan as quickly as possible. We were out of the state and sometimes the country during our closing period, so he stayed on top of everything for us! I would definitely recommend Jim and Guaranteed Rate to anyone seeking a loan!

Morgan H - May 10, 2016

Jim Giacone was the absolute best! As this was our first home purchase, we had very little knowledge of the mortgage process. Jim made it so easy, and was always quick to respond to all of our questions and concerns. Would highly recommend him and his team to anyone looking for a mortgage!

Jillian K - Funded 5/5/2016

Jim Giacone represents the pinnacle of the mortgage industry. Jim's worth ethic is unparalleled to none. He symbolizes everything that lenders all over the world strive for; greatness, the epitome of excellence. It is my firm belief that Guaranteed Rate's success is directly attributed to their decision to hire Jim Giacone and leverage his acumen.

Matthew S - Hudson, FL | Feb. 2016

Jim did a great job in dealing with the inevitable issues that arose.

Michael H. – Lantana, FL | SEP 2015

Jim was very helpful and I was satisfied with the interest rate

Mark R.i – Port Saint Lucie, FL | June 2015

Jim Giacone and his team were beyond fantastic,this was the best experience Mortgage loan experience that I have ever had in my life and I would strongly recommend Guaranteed Rate and Jim to anyone that I know. I will definitely be back when I need another Mortgage

Kenneth S. – Jupiter, FL | Apr. 2015

Jim Giacone was great. He's a true professional. Jim Giacone is very knowledgeable and is able to make the loan process a breeze.

Lynn C. – Wesley Chapel, FL | Feb. 2015

Guaranteed Rate was incredibly helpful, courteous, and a real joy to work with! Jim was always there to give us guidance and made the whole loan process easier to understand.

Ashley M. - Jupiter, FL | Dec. 2014

Great service from James - Answered any question I had. James was able to give me various options on how I can position my loan and funds and also Keep me informed on any changes and the process to follow.

Gregory R. -- Hollywood, FL. 10/21/2014

I was very pleased with the highly professional and efficient manner in which Jim Giacone handled all phases of our loan process!

Joesph O. -- Bedford, MA 6/12/2014

I'm very satisfied, I could not have picked a better loan officer. James Giacone is the best. He took the time to explain everything to me, we had an encounter face to face, not like the other loan companies that want to do business over the phone. I recommend him as your loan officer if you're thinking of buying a house.

Christian O. -- Palm Beach Gardens, FL 3/3/2014

It feels great to open the door to my new home and know that this is all mines. I just wanted to thank you again for all your efforts and support with this phase of my life. I was indeed blessed to meet someone like you who was so patient and understanding to guide me along the journey. I know I already thanked you but just want to say thank you again and to let you know that I truly appreciate the help that you gave Antonio and I.

Corinthia E.- June 2013

Hey check out the amazing review from Eric about Jim! “We have purchased a home in South Florida and had the pleasure of working with Guaranteed Rate's Jim Giacone. Jim was involved and helpful from pre-approval to closing. Always replied to emails and returned phone calls promptly. His knowledge of his business is very evident. We always felt like we received first class treatment always placing our best financial interest forefront! If anyone is searching to buy or refinance, give Jim a...

Fidel F. -- Fort Lauderdale, FL -- 01/2013

About Jim

James Giacone has worked in the mortgage industry for over 20 years, funding over $500 million in residential mortgages. Throughout his professional career, he has received numerous top sales and leadership awards, as well as being one of the top 10 elite originators for one of Fortune Magazines "100 Best Places to Work" for 5 years.

Jim grew up in New Jersey and graduated college from Penn Sate University before moving the sunny South Florida over 20 years ago. He has had a long-standing history of serving the Palm Beach community as a reliable mortgage lender, earning the trust and respect of many top local builders and real estate agents.

With his years of experience and in-depth knowledge of loan products, secondary markets and underwriting guidelines, Jim and his team can help keep the loan process understandable and put their customers at ease during each step of the process.

Jim attributes his success to his commitment to superior service, integrity, ethics and building client relationships for life. He builds this relationship from the start by educating his clients and helps them find the best mortgage solutions that meets their unique and individual needs.

He specializes in financing single family homes, townhomes and condos in Palm Beach, Broward, Miami Dade and Martin counties as well as the rest of Florida.

He has extensive knowledge of FHA, VA, conventional and Jumbo financing options and his clients range from the first-time homebuyer to complex self-employed clients purchasing million-dollar second homes

He business is 100% referral basis from raving fan clients, top realtors, attorneys and financial planners

He is a member of Guaranteed Rate's President's Club and was a member of the Achiever's Club for one of the Southeast's fastest growing lenders for 10 years prior.

He also built a mortgage lending business from grass roots to one of the top 100 lenders in the country.

Jim's past-times are golf, playing drums where he serves in his church's worship band, working in the garden at his home and traveling with his wife to different locations throughout the U.S.


Jim interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage business since 1991. After graduating from college and going thru purchasing my first home, I saw a lack of customer service and professionalism in the industry. I knew that I could help clients navigate through the home buying process and help make the process as easy as possible.
How has the mortgage industry changed since you started, and what would you expect in the future?
I have watched this business go thru so many changes over the years. In the beginning of my career I saw how difficult and how much paperwork was needed and how manual a process getting a mortgage is. It then morphed into an industry where we did not ask for anything to where the industry is today. Today I believe we have found the right mix and with the use of the great technology that Guaranteed Rate has created we have become more efficient and helps us meet more of the changing needs of today's clients.
What part of the home loan process do customers find most difficult and how do you help them through it?
The initial pre approval process is the most important part of the home buying process. With the use of the Digital Mortgage it has made the process that much easier for clients. My experience and knowledge of all of the nuisances of the business is what allows me to help clients get through this process. I also make sure that they are aware of the all of the details of the process once they find a home. I also provide them accurate information because we ask all of the important information up front to avoid issues once they find a property.
What provides you with the most satisfaction in your job as a Loan Officer?
I love helping client's achieve the dream of home ownership. I am constantly talking to clients that are told that they can't be helped and I find a way to help them become a home owner.

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