What people are saying... What people are saying... Back to profile
Seamless service, friendly interactions, high degree of professionalism
Josh G. - Philadelphia, PA | Apr 2022
They did a great job. Each team member was focused on the requirements to move the loan through the review process. They follow up, supportive, and customer focused.
John M. - Plymouth Meeting, PA | Apr 2022
Every team member was extremely helpful through the process
Stephen M. - Philadelphia, PA | Apr 2022
Excellent service by entire staff
James R. - Hawthorne, NJ | Mar 2022
Excellent communication, flawless close.
Paola D. - Saint Petersburg, FL | Feb 2022
The whole team at guaranteed rate was the most friendly and informative group of people I’ve ever worked with! They really care and do their best to help and answer any questions you have!
Gerald S. - Langhorne, PA | Jan 2022
Everyone from Jason to all the loan processors were knowledgeable and kept our mortgage moving. Even with a last minute hiccup beyond their control their knowledge and professionalism got us through.
Robert S. - Centre Hall, PA | Dec 2021
Helpful, patient, easy going!
Crystal H. - Philadelphia, PA | Dec 2021
Great customer service and very professional from top to bottom
John L. - Manalapan Township, NJ | Oct 2021
Good execution, very easy people to work with
Keith B. - Alamo, CA | Oct 2021
Fast responses - ease of submitting documents.
Lorraine D. - Philadelphia, PA | Oct 2021
Excellent, easy service, all workers very helpful, and useful suggestions to save Money.
Corey M. - Philadelphia, PA | Oct 2021
Made the process very easy and great communication throughout.
Lauren H. - Philadelphia, PA | Sep 2021
They made it easy and quick
Rodelia Y. - Philadelphia, PA | Sep 2021
Service and transparency was great
Robert E. - Drexel Hill, PA | Sep 2021
Great communication. Great platform and technology.
Jessica P. - Downingtown, PA | Aug 2021
Easy process and friendly and got us best rate
Ryan Z. - Philadelphia, PA | Jul 2021
The efficiency and ease of working with the team was beyond exceptional!
Derrick T. - Philadelphia, PA | Jul 2021
Good knowledgeable people. Kept me in the loop at all times
David C. - Cherry Hill, NJ | Jun 2021
Everyone was professional, efficient and helpful
Catherine T. - Springfield, PA | Jun 2021
Exceeds expectations always.
Brooke W. - Wynnewood, PA | Jun 2021
Jason and his team were amazing and got us the best rates possible!! They were a pleasure to work with and I would recommend his team to anyone I know who is looking to buy a house.
Katie A. - Norristown, PA | May 2021
Ryan Goldberg and his team really went approve and beyond to ensure i was completely happy throughout the process. Their quick response time and attention to detail was nothing short of astounding. I will surely be recommending this company in the future
Louis T. - Newnan, GA | May 2021
Professional, friendly and helpful.
Irene S. - North Wildwood, NJ | Apr 2021
Responsive and online doc upload was easy.
Bryan K. - Philadelphia, PA | May 2021
They were very supportive, great at communications, and gave me a great rate!
Colleen D. - Philadelphia, PA | Apr 2021
I got the best service I could’ve asked for
Aakash G. - Philadelphia, PA | Apr 2021
The entire process was easy to follow and everyone was easy to deal with and very helpful.
Paul Y. - Leesburg, FL | Apr 2021
The extremely friendly and helpful team members (Jason's team), the promptness of email responses and the ease of the process.
Linda M. - Norristown, PA | Apr 2021
They were super responsive and knowledgeable.
William K. | Mar 2021
Jason and his team are phenomenal.
Matthew H. | Mar 2021
Seamless service and a straightforward process from beginning to end.
John H. | Mar 2021
The service was exceptional form start to finish. Jason provided me with a pre-approval on a Friday evening/Saturday morning which was crucial to my offer being accepted. Then he found me an incredible rate. His whole team made the rest of the process so easy and streamlined for me, although I know how much work they did behind the scenes in order to make it easiest on me.
Marley G. | Mar 2021
Any question I had was answered quickly and explained thoroughly.
Marissa M. | Mar 2021
The GR team was excellent to work with
Jason S. | Mar 2021
Jason Griesser and his team are fantastic.
Karen B. | Feb 2021
I can not say enough nice things about Jason and his team. Each person that I had the pleasure to work with during our process was very quick, knowledgeable, professional and above all FRIENDLY. Everyone guided us through the whole process with ease and pretty much stress free. Thank you all for everything you did.
Kevin B. | Feb 2021
Great rate and great service
Shane M. | Feb 2021
Great process, great service, and competitive rates
David W. | Feb 2021
Outstanding communication and service
Richard G. | Oct 2020
Extremely competitive rate (the best) and excellent service
Andrea E. | Feb 2021
The experience has been fairly seamless each time I've worked with the team.
Darryl W. | Sep 2020
The experience was easy. Everyone involved was polite and able to answer any questions. They were very proactive in helping me coordinate the items I need to provided for underwriting.
Michael R. | Oct 2020
Jason and his team are amazing
Jeffrey K. | Nov 2020
Great service! Excellent communication! Ease of application! Paul Zgalich, Jason Griesser, and their teams are outstanding!
Dominick D. | Dec 2020
I've used GR 3 times now and have had very good experiences.
Stephen G. | Sep 2020
The process was simple, while life continued to be busy we were able to get the home purchased. They were very open and helped us get through the process in timely manner.
Abigail H. | Oct 2020
Guaranteed Rate exceeded my expectations in terms of diligence, speed, communication and transparency.
Jane F. | Nov 2020
I had the pleasure of working with Jason and his team. The whole process went smooth and seamless. Everything was explained as it should and at no point I felt I had made the wrong decision in working with Guaranteed Rate. This is an excellent company for refi or financing your property!
Diego L. | Aug 2020
Jason Griesser and his entire team did a great job in getting us through the refinancing process fairly easily.
George H. | Sep 2020
Sue Bryce, Tyler Bryce, Nicole. Beck and Diane Jacobi were exceptional. Went above and beyond for timing and service.
Nicole P. | Nov 2020
I have recommended GR, the prices was very easy.
Karen M. | Dec 2020
It was a seamless process for me
Andrea W. | Jan 2021
You guys are fantastic - easy to work with!
Joanne S. | Jul 2020
The process was so smooth.
Sean F. | Aug 2020
Everything went smoothly. Not a single hitch.
Joshua G. | Sep 2020
Lowest rates and good customer service!
Patrick H. | Oct 2020
We ran into a last minute issue and it was dealt with in a day.
Amy G. | Nov 2020
Jason and his team were outstanding.
Brian R. | Dec 2020
The team that worked on our refinance was quick, professional, and worked to get us the best package.
Kevin S. | Jan 2021
Everyone on the team was very helpful!
Valarie B. | Jul 2020
easy to work with, answer all questions and explain well, just a very positive experience overall!
Inna S. | Jun 2020
Excellent customer service, they made it all very easy.
Roxanna T. | Jun 2020
Very responsive and great explanations
Joseph J. | Jun 2020
We loved working with Guaranteed Rate. The staff was very professional and helpful
Joshua H. | Jun 2020
Ease, good rate, electronic communincations.
Drew O. | May 2020
Excellent service in difficult times. Extremely responsive and understanding of everything that came up.
Randy C. | May 2020
Good communication. Timely and efficient
Susan M. | May 2020
Service was great! Communication was always easy.
Michael S. | May 2020
My representative and his team were very responsive and made the refinancing of my home a pleasant experience.
Anthony P. | May 2020
This process was quick and efficient, plus I was given a rate and term that was better than expected
Brian O. | May 2020
Guaranteed Rate worked quickly to approve my application when another lender was not able to.
Brandy L. | May 2020
Quick, efficient, to the point and available for questions/clarification as needed.
Kelley M. | Apr 2020
Because Jason Griesser and his team are fantastic. We've bought three houses with Jason's team. As long as he is a Guarantee Rate, we will recommend the company. When he leaves, we'll recommend whatever company he goes to.
Michele M. | May 2020
Great team and ease of refinancing
Edward O. | Apr 2020
great experience throughout the whole process, with very helpful communication and guidance for first time buyer
Cole F. | Apr 2020
Jason and his team really did a SUPER job!
Sean D. | Apr 2020
great network and associates
Robert A. | Apr 2020
This was my second mortgage since 2019. I was able to refinance for a much lower rate for less years. I worked with Jason Griesser and his team, Amy and Laura, both times. They are amazing to work with every step of the way. They are professional, caring, punctual, detailed and clear. All of their instructions and information needed was detailed and clear. If I ever need another mortgage, or know someone who does, I will absolutely recommend Jason and his team.
Susan T. | Apr 2020
Jason Greisser and his colleagues are extremely competent, organized and thorough. They offer a reassuring and completely professional experience while going through a procedure that's usually anxious at best, sometimes opaque and occasionally baffling. Their response time to questions and concerns is immediate and they readily offer their assistance at every stage of the process.
Dennis P. | March 2020
This was my second mortgage since 2019. I was able to refinance for a much lower rate for less years. I worked with Jason Griesser and his team, Amy and Laura, both times. They are amazing to work with every step of the way. They are professional, caring, punctual, detailed and clear. All of their instructions and information needed was detailed and clear. If I ever need another mortgage, or know someone who does, I will absolutely recommend Jason and his team.
Susan T. | April 2020
Very helpful and thorough.
John G. | Mar 2020
Jason and his team provided excellent service, and were very responsive to all my inquiries and needs during the entire home buying experience!
Leslie T. | Mar 2020
Jason was easy to work with. Closing was so smooth. It was a great experience overall. He worked to get us the lowest rate.
Angela S. | Mar 2020
I had an outstanding experience with Guaranteed Rate from beginning to end. I got the best interest rate I could find plus some of the lowest fees, and communication was clear every step of the way. The entirely process went as smoothly as I could have ever wanted. Kudos to Jason Griesser and his entire team - I plan to recommend him to any friends in need of a lender at any point.
Peter V. | Mar 2020
Second time through with GR; professional, quick, reliable and outcome as expected.
Johann K. | Mar 2020
Responsiveness. And the Refi process went relatively smoothly and easily.
Zachary D. | Mar 2020
Jason Greisser and his colleagues are extremely competent, organized and thorough. They offer a reassuring and completely professional experience while going through a procedure that's usually anxious at best, sometimes opaque and occasionally baffling. Their response time to questions and concerns is immediate and they readily offer their assistance at every stage of the process.
Dennis P. | Mar 2020
Great customer service; easy to use online portal
Lauren K. | Feb 2020
The process was organize and smooth from beginning to end for me. But mostly, I believe it was the people I worked with from guaranteed rate made this a great experience.
Nicole C. | Feb 2020
They were easy to work with. We had such a smooth process.
Marissa M. | Jan 2020
It was a very easy process and I got a decent rate
Michael V. | Jan 2020
Great service, quick turnaround, lots of options
Christopher B. | Jan 2020
GREAT TEAM!! Special thanks to agent Angela Crecca. As a first time home buyer; she guided me through the home buying process, and had my back every step of the way. Thank you sooo much Angie! GR's Jason F. Griesser (The Great and Powerful "Oz") got me a "sweet" mortgage deal. He genuinely looks out for, and has a big heart for veterans. The whole team helped me get into a condo that will be enjoyed for years to come.
Robert K. | Jan 2020
Had great experience with my refi, smooth as can be.
Ross M. | Jan 2020
Jason and team are client advocates and work hard to make life as easy as possible during the daunting mortgage process end to end to include at closing. Jason is an exceptional communicator and genuinely cares in the best of interest of his clients. No games, just pure and simple transparency. Highly recommend!
Lisa W. | Dec 2019
I've had 2 mortgages carried out by them and everything was great and the staff I interacted with was so easy to work with.
Calvin M. | Dec 2019
Really helpful people, moved fast, answered questions.
Daniel S. | Dec 2019
Very professional and quick transaction for my needs.
Kevin S. | Nov 2019
They were able to make something impossible possible.
Antonio A. | Dec 2019
It was very easy and the team was great to work with!
Daniel P. | Oct 2019
Jason and his team were knowledgeable and very patient, as we were first time homebuyers. We received quick responses to our inquiries. We were informed throughout each step of the loan process. Our loan process was made very seamless by the Guaranteed Rate team. Awesome job!!!
Linda M. | Sept. 2019
Jason and his team were a pleasure to work with throughout the process. This was my first time buying a home and they helped me every step of the way.
James D. | June 2019
Very smooth from start to finish. Easy to upload documents through the computer or with my cell phone. Everyone responded quickly to any emails or calls I made regarding questions I had. I was impressed they were able to get everything finalized in a very short amount of time. I called them about 2 weeks before I made settlement on my house to start the loan process. I would absolutely do business with them again.
Allegra R. | June 2019
Had a great and painless experience while working with Jason Griesser and his team. Very happy with the overall experience and guidance provided. Thank you.
Ruben J. | June 2019
Jason Griesser and his assistant Amy Versace provided excellent customer service throughout the entire mortgage process. They both kept me update on the mortgage application and were very responsive anytime that I needed their help and support. Jason was also able to float down my loan by 1/4 point, which saved me money for the mortgage. I definitely will recommend them and Guaranteed Rate for excellent customer service!
Patrick H. | June 2019
Very responsive, friendly, and helpful, will definitely use again!
Christine J. | May 2019
Thank you for your rapid response time to our questions and always having a solution to our concerns!
Ana P. | May 2019
The team at GR made everything very easy, very clear and kept me informed every step of the way. My closing moved up almost a whole month and still, everything was seamless, I couldn’t be happier!
Robert S. | May 2019
Jason and his team are awesome. Have used them before and will use them again. Jason tirelessly checked my rate this time and got me the best deal possible. Couldn't be happier.
Brooke W. | May 2019
Jason and Amy did an amazing job in securing our mortgage and managing a lightning fast settlement process. I will definitely use them for my financing needs going forward!
Aaron W. | May 2019
It had been many years since I went through a mortgage process. You guys made it as easy as it could be made. While still a stressful process, you made it possible to get me into my beautiful new home in Philly.
John F. | March 2019
We really appreciated the guidance through the entire loan process and the fantastic communication!
Cory C. | January 2019
Everyone in Jason's office was wonderful and helpful with the process of the mortgage. I would use this office and also recommend to anyone.
Lori B. | February 2019
As a first time home buyer, using guaranteed rate has helped me tremendously through the mortgage process with letting me know what I need to know and deadlines. They were also helpful to any questions I have.
Terry R. | January 2019
Our Loan officer Jason Griesser made the process very easy for us. We were shopping in a very competitive market and needed pre approvals for each property we were making offers on. Jason turned around the pre approval specific to each offer in incredibly fast time. Once we had an accepted offer Jason actively watched and shopped rates for us. He secured financing that was below the market rate and locked it in. With any transaction there can be issues that come up but what is important is how they are handled. We had a glitch that caused us to pay a fee at closing that we should not have been responsible for. Jason took personal ownership after the close and resolved the issue and refunded the money charged incorrectly. I'd certainly make Jason and Guaranteed rate my first call for future financing!
Brian G. | December 2018
There was a team of people who were assigned to our loan process, and they were all in constant contact with us and provided detailed information on what we needed to do and how the process worked. Everything went so smoothly. We started the process, and I think closed in just over a month.
Astrid B. | December 2018
Jason and his team were excellent. They were available for any and all questions.
Stephanie M. | October 2018
You guys were awesome, thanks again!
Jonathan W. | September 2018
Jason Grieser, Amy Versace, etc. are an amazing team! Really enjoyed working with them. Highly recommend them for your next home purchase.
Michael B. | September 2018
Jason and team made everything very easy - highly recommended!
Prakash A. | September 2018
Jason Griesser was incredible. He answered all of my questions quickly and was able to get my wife and I into a mortgage which was so good, competitors told me it was impossible! But I’m sitting in my new home with a great mortgage rate and loan writing this review! I highly recommend Giaranteed Rate and Jason.
Gregory A. - August | 2018
Fantastic, stress free experience!
Kathleen M. | August 2018
Rich Garner, and the entire Guaranteed Rate team were awesome to work with. Every step was smooth.
Robert S. - August | 2018
Amy was the best! She made the process easy and I felt she did a great job of communicating every detail to me in a timely manner. Thank you!
Joanne S. | August 2018
Professional, fast, turn-around of the documents as needed; on-time; much better than any bank.
Johann K. - July | 2018
Under an amazingly tight time-frame, Jason and his team worked diligently to get our loan approved . I can’t thank the team enough for their swift and effective services. Jason showed that he was willing to service my needs as a customer above and beyond the expectations of his job. Thank you!!!
Perry K. | June 2018
Great team work. I felt the team was doing everything in my favor Everyone was very professorial and knowledgeable to the loan process. The online course was excellent in explaining the definition of various lingo & loan terms. Jason, VP, was my initial contact. He was very friendly and introduced me to his team so I know I was not responding to strangers when called or emailed. The process was very easy and stress free. They kept me informed at all times. Thank you!!
Cathy T. | June 2018
Jason and his team did a fantastic job under a very tight timeline. I highly recommend them to friends, colleagues and family!
Jennifer T. - May | 2018
Jason and his team were extremely professional and answered every question we had. I would recommend him to anyone looking to secure the home loan.
Benjamin W.
Jason Grissier and his team were prompt in their responses. They made the complicated process as easy as possible and earned my trust. I would use them again and will recommend them to colleagues.
Ankur S.
Jason Griesser and his team made the mortgage process easy and stress-free from start to finish. Their communication was excellent and we felt like we were in great hands from start to finish. As first-time home buyers, we couldn't have been happier with our choice to use Guaranteed Rate for our loan.
Kathryn Y.
Jason Griesser and his team were fantastic. I was a nervous nelly and had a lot of questions which they answered promptly and thoroughly. I couldn't recommend him any more highly. Will 100% recommend him to folks.
William C.
Jason was a consummate professional and very attentive to my and my wife's questions throughout the process. He took my calls at any time of day (or night) and was very patient in explaining issues.
Anthony A.
I will be a client for life. I just hope this is the last home I buy. :-) Jason was great and his team in place made the process that much easier. Being a former loan officer myself, I can say this team is the best I have ever worked with and I will recommend them to anyone I know.
Jason F.
The process was the easiest loan I have ever done. The team I worked with was outstanding! Would highly recommend
Kevin K.
Jason Griesser and his team were wonderful to work with and made the process easy for me. Thank you!
Keely G.
The process was extremely difficult due to the complexity of our situation. Jason worked hard to make this deal get done. I can't express how happy we are that Jason was able to process this loan. Thanks!
Bradley S.
Thanks to Jason, this was a very easy process. He explained everything thoroughly and was very patient. I would recommend Jason to anyone.
Arlene M.
Jason and his team explained everything expertly. I've used them before many times and I'll use them again. The customer service is top notch, the streamlined process was simple and everything went exactly as planned and promised. In fact, it closed quicker than I was promised. I can happily recommend Jason and his team and do!
Brooke W.
As a first time home buyer, the process all together was very overwhelming. Jason and crew made it very easy and comfortable as we went through the process.
Alison M.
Jason and the entire team were excellent to work with! Always available, very experienced and made the process very understandable for first time home buyers. Would happily use them again or recommend them!
David S.
Jason Griesser is the best in the biz. I've come to Jason for all my mortgage needs and will continue to do so in the future. His care and diligence are unmatched.
Sean H.
The interface within was very user friendly - everyone was very nice and helpful.
James M.
Loved the online portal, docusign, and the step by step check list. Friendly good people and a great rate - totally happy with my experience.
Taylor W.
Jason, Laura, Jennie, and the entire team at GR rock!
Ruth M.
Friendly, knowledgeable team (lead by Jason Griesser). I did not use the automated file upload process, but I had a support team in my corner the whole way. They were always there with guidance and to answer questions when I had any.
Brendan L.
Honestly, this was our 4th mortgage process and by FAR the best we ever had.
Sean D.
Jason and his team were fantastic! They responded quickly and effectively to any question or concern we had and made the daunting process of buying our first home seamless.
Kelli S.
Jason and his team were amazing. Because of Jason and his team, we closed on our vacation home in about 30 days. Their communication was clear and effective. We always knew where we were in the process. Every team member was always available to speak and answer our questions. We could even reach Jason by text on any day at any time. If we ever need another mortgage, we will only be contacting Jason
James M.
Jason and team are the best. Jason has been my preferred lender for over 10 years and the new streamlined process made it particularly so easy this time. Thanks all.
Brooke W.
Jason, Jennie, and the entire team at GR was fantastic and made the entire process painless and smooth. thanks again!!
Jeffrey L.
The process was very efficient & transparent. We were very happy with Jason Griesser and his team. Everything went very well and worked out beautifully. Thanks!
Eric M.
Jason is always great to work with!
Jillian A.
Jason and his team were easy to work with and the responded to all questions quickly. Everything was easy with your system.
Thomas F.
Jason and everyone I worked with were extremely responsive and answered all of my many questions. Very appreciative for their support as a first time home buyer.
Amanda S.
Everyone was great to work with and endeavored to make the process work for me.
Richard F.
Jason Griesser and his team were great to work with!
Jacob S.
Jason was exceptionally helpful, guiding me through the process at every step. He always got back to me promptly, and he was always there to answer questions. Over and above his professional efficiency, I felt Jason really cared about the client and understood the process which can be a bit baffling. He went out of his way to meet me and come in person to my office. I felt he was someone I could trust, and that he would give me an honest answer to my questions. I would highly recommend Jason.
Adrian R.
Everyone was very attentive to our needs.
Seth M. - Philadelphia, PA | May 2022
Amy and the communication was great!
Steven A. - Upper Darby, PA | Jun 2022
Because Guaranteed Rate want the extra mile for me to get my first home
Jonathan B. - Philadelphia, PA | Jul 2022
The entire team was dedicated and professional.
Michele M. - Marietta, PA | Oct 2022
The service and rates are both unmatched
Richard G. - King Of Prussia, PA | Apr 2023
My sister has worked with GR for years and I was always very impressed with how professional and dedicated she was to her clients.
Tracy C. - Bensalem, PA | Jun 2023
Fast, efficient, great communication
April V. - Philadelphia, PA | Aug 2023